Windows 10: BSOD (Watchdog Violation) when watching youtube videos

Hi, my young daughers notebook (HP Stream 13 SSD) has begun crashing randomly with BSOD when she is watching youtube videos. It only happens on youtube / video streaming, all other uses (word, general internet usage etc..) are fine. Have ran malwarebytes on it and no malware. It is also updated to latest version of windows 10 and security updates. Nothing showing on windows defender scan either. have tried changing resolution down on youtube also but is still occasionly BSODing.

Wonder if any of you lovely people have any ideas? I have attached the zip dump files also..

Thanks so much

:)

 

DPC Watchdog Violation

So it's been a few days since I last had a BSOD but today when I was watching a YouTube video I got the DPC Watchdog Violation blue screen again.

Minidump link: https://1drv.ms/u/s!AhSD5wnAru9NtG4P19BWSErEKtXK

Any help would be greatly appreciated, thanks!

 

DPC Watchdog Violation while watching youtube videos

So I was watching a youtube video on Chrome when I encountered a BSOD that listed the DPC Watchdog violation as the cause. I have no idea how to fix it. I have the dump file attached below. Thank you.

Link: Dropbox - 081217-28656-01.dmp

 

Code: 0: kd> lmvm rtwlane Browse full module list start end module name fffff807`48600000 fffff807`48ca8000 rtwlane T (no symbols) Loaded symbol image file: rtwlane.sys Image path: \SystemRoot\system32\DRIVERS\rtwlane.sys Image name: rtwlane.sys Browse all global symbols functions data Timestamp: Wed May 03 06:44:59 2017 (59096E5B) CheckSum: 00683BEE ImageSize: 006A8000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Have you attempted to update the driver? Please note that the latest driver updates can be found here - Realtek

This appears to be the same issue as the this thread - DPC watchdog violation - Windows 10 Forums

I suspect that there may be a bug with the driver used by HP.

Have you also tried booting into Safe Mode with Networking, and checking if the issue occurs there?

 

Hi. I tried to update from realtek site but says not compatible! I did update from device manager though and it installed a newer version. Hopefully it makes a difference. Thanks a lot for the advice.

 

If there are any other issues, then please let us know!