Windows 10: BSOD watching video

Discus and support BSOD watching video in Windows 10 BSOD Crashes and Debugging to solve the problem; Have only SSD's on this PC build...except in my RAID storage, which is off currently.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by samhfoley, Sep 3, 2016.

Page 2 of 4
  1. SAMHFOLEY
    samhfoley Win User

    BSOD watching video


    Have only SSD's on this PC build...except in my RAID storage, which is off currently....
     
    samhfoley, Sep 8, 2016
    #16
  2. ZTRUKER
    Ztruker Win User

    Is your SSD up to date on firmware? Looks like you have one much like mine: Samsung EVO 850 250GB. I have the 840.

    The msinfo32 output shows two disks though. A 600+GB HDD and the 250GB SSD. It doesn't look like it's offline to em.

    Code: Item Value Description Disk drive Manufacturer (Standard disk drives) Model Microsoft Storage Space Device Bytes/Sector 4096 Media Loaded Yes Media Type Fixed hard disk Partitions 1 SCSI Bus 0 SCSI Logical Unit 1 SCSI Port 0 SCSI Target ID 0 Sectors/Track 63 Size 565.95 GB (607,683,686,400 bytes) Total Cylinders 9,235 Total Sectors 148,360,275 Total Tracks 2,354,925 Tracks/Cylinder 255 Partition Disk #4, Partition #0 Partition Size 565.87 GB (607,602,585,600 bytes) Partition Starting Offset 135,266,304 bytes Description Disk drive Manufacturer (Standard disk drives) Model Samsung SSD 850 EVO 250GB Bytes/Sector 512 Media Loaded Yes Media Type Fixed hard disk Partitions 4 SCSI Bus 0 SCSI Logical Unit 0 SCSI Port 0 SCSI Target ID 0 Sectors/Track 63 Size 232.88 GB (250,056,737,280 bytes) Total Cylinders 30,401 Total Sectors 488,392,065 Total Tracks 7,752,255 Tracks/Cylinder 255 Partition Disk #0, Partition #0 Partition Size 500.00 MB (524,288,000 bytes) Partition Starting Offset 1,048,576 bytes Partition Disk #0, Partition #1 Partition Size 209.11 GB (224,526,336,000 bytes) Partition Starting Offset 525,336,576 bytes[/quote]
     
    Ztruker, Sep 9, 2016
    #17
  3. SAMHFOLEY
    samhfoley Win User
    Attachment 100848Attachment 100849
     
    samhfoley, Sep 10, 2016
    #18
  4. SAMHFOLEY
    samhfoley Win User

    BSOD watching video

    here's the latest crash report
     
    samhfoley, Sep 10, 2016
    #19
  5. ZTRUKER
    Ztruker Win User
    Latest dump still points at AsIO.sys as a possible problem. Follow the directions I gave in post #5 above to stop it running, see if that helps.

    Edit: Just noticed you still have Driver Verifier enabled which is wwhy you got the AsdIO.sys problem as before. Stop it in services then see if PC will boot with Verifier enabled.

    Please disable Verifier when done. Directions in the Verifier link I gave you earlier.
     
    Ztruker, Sep 12, 2016
    #20
  6. SAMHFOLEY
    samhfoley Win User
    Thanks for your response. Here are 3 screenshots of my services, my task manager services running and my drivers folder from sys32/drivers. I do not see AsdIO.sys in any of them. Please advise.

    SamAttachment 101138Attachment 101139
     
    samhfoley, Sep 12, 2016
    #21
  7. SAMHFOLEY
    samhfoley Win User
    Attachment 101152
    I can start up my system running verifier on the following driver. No BSOD on startup
     
    samhfoley, Sep 12, 2016
    #22
  8. ZTRUKER
    Ztruker Win User

    BSOD watching video

    It's not AsdIO.sys , it's AsIO.sys and is located in C:\Windows\SysWow64\drivers\AsIO.sys.

    Try running services.msc from a Run box. See if it shows there. If yes, stop and disable it.
     
    Ztruker, Sep 13, 2016
    #23
  9. SAMHFOLEY
    samhfoley Win User
    Attachment 101296
    Ok I found the file in C:\Windows\SysWOW64\drivers
    but I do not see it running in services.msc
    I only see two ASUS services running
    ASUS Com Service
    and
    ASUS System Control Service
    I should disable one of these? Both??

    Thanks
    Sam

    also see nothing installed by ASUS in programs menu to uninstall.....
     
    samhfoley, Sep 13, 2016
    #24
  10. SAMHFOLEY
    samhfoley Win User
    I tried to delete AsIO.sys and it says its in use, but I do not see it listed in either services.msc or task manager services. I tried stopping both ASUS services and retried to delete it, but it says its still in use....
    Attachment 101338
     
    samhfoley, Sep 13, 2016
    #25
  11. SAMHFOLEY
    samhfoley Win User
    Can anyone tell me how to disable/delete AsIo.sys when I cannot see it anywhere in services.msc and deleting it form folder doesn't work (says it's in use by another program) and I have no ASUS programs installed....

    Here's the latest crash report....
     
    samhfoley, Sep 14, 2016
    #26
  12. AXE0
    axe0 New Member
    Hi samhfoley,

    Please boot in restore point, then go to the location of the asio.sys in Windows Explorer and move the file to another partition.


    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics
    *SPD shows the details of each stick, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each stick.

    Please post each screenshot in your next reply/replies.
     
    axe0, Sep 14, 2016
    #27
  13. SAMHFOLEY
    samhfoley Win User

    BSOD watching video

    I moved the asio.sys file to my RAID storage drive, turned it off and rebooted normally. Here are the requested scans from CPUID.


    • CPU Attachment 101507
    • MainboardAttachment 101508
    • MemoryAttachment 101509
    • SPD*Attachment 101510Attachment 101511
    • Graphics
     
    samhfoley, Sep 14, 2016
    #28
  14. AXE0
    axe0 New Member
    Your memory is running higher than your CPU supports, your motherboard also sees it as overclocking.

    What are the memory frequency, timing and voltage according to the BIOS?
     
    axe0, Sep 14, 2016
    #29
  15. SAMHFOLEY
    samhfoley Win User
    X.M.P. profile #2
    DDR-3000 15-17-17-36-1.35V

    I removed X.M.P from BIOS and just went back to manual setting
    Attachment 101594Attachment 101595Attachment 101596
     
    samhfoley, Sep 15, 2016
    #30
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