Windows 10: BSOD - WHEA UNCORRECTABLE ERROR

Discus and support BSOD - WHEA UNCORRECTABLE ERROR in Windows 10 Drivers and Hardware to solve the problem; Hi guys, here my set-up: W10PRO 64bit updated; Bios Last available release; All drivers are updated; Intel I9 7940X liquid cooled; 32gb RAM... Discussion in 'Windows 10 Drivers and Hardware' started by Nicola D.Furnari, Oct 18, 2018.

  1. BSOD - WHEA UNCORRECTABLE ERROR


    Hi guys,


    here my set-up:

    W10PRO 64bit updated;

    Bios Last available release;
    All drivers are updated;

    Intel I9 7940X liquid cooled;
    32gb RAM Kingstone 3600MHZ;

    ASUS X299 PRO;

    NVIDIA 1080TI EXTR. AMP ED. By Zotac;

    SSD M2 Kingstone A1000 (OS);
    SSD 860Evo PRO Samsung;

    Power supply, Cooler Master 1KW.


    The items use for CPU/MB/RAM are QVL compliant and match in all the QVL list.

    Randomly I get BSOD with Whea Uncorrectable ERROR using Photoshop or Premiere, so I think that Nvidia card or driver or something goes wrong. I attach the mini dump.

    I've already test:

    CPU: it's brand new, granteed by headquarter of INTEL Holland;
    RAM: it's new, but I get the same error with the old one OC or not;
    SSD or M2: I get the same problem running the OS on SD or M2 hd.
    MB: I also tested another MB, no way.

    Nvidia: Now I'm waiting for the 2080ti to start other test.


    Here's a mini view of the dump:
    WHEA_UNCORRECTABLE_ERROR (124)

    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffff8407d137c028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000070005, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

    BUGCHECK_STR: 0x124_GenuineIntel

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: Photoshop.exe

    CURRENT_IRQL: f

    STACK_TEXT:
    ffff9880`2b30c0e8 fffff803`e8853520 : 00000000`00000124 00000000`00000000 ffff8407`d137c028 00000000`b2000000 : nt!KeBugCheckEx
    ffff9880`2b30c0f0 fffff80a`3f1d14ba : ffff8407`d137c028 ffff8407`cf976d70 ffff8407`cf976d70 ffff8407`cf976d70 : hal!HalBugCheckSystem+0xd0
    ffff9880`2b30c130 fffff803`e8b5eb31 : ffff8407`d137c028 00000000`00000000 ffff8407`cf976d70 ffff8407`cf976d70 : PSHED!PshedBugCheckSystem+0xa
    ffff9880`2b30c160 fffff803`e8854c60 : 00000000`00000728 00000000`0000000a 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x261
    ffff9880`2b30c1c0 fffff803`e8854fc0 : 00000000`00000010 ffff8407`cf976dc0 ffff9880`2b30c368 00000000`0000000a : hal!HalpMcaReportError+0x50
    ffff9880`2b30c310 fffff803`e8854eae : ffff8407`cf97c6e0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
    ffff9880`2b30c360 fffff803`e88550f2 : 00000000`0000001c 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
    ffff9880`2b30c3a0 fffff803`e8855390 : ffff8407`cf97c6e0 ffff9880`2b30c5d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffff9880`2b30c3d0 fffff803`e8a57a3b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffff9880`2b30c400 fffff803`e8a576ff : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffff9880`2b30c540 00007ffb`67e83c59 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1bf
    000000fc`40afd348 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7ffb`67e83c59


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: GenuineIntel

    IMAGE_NAME: GenuineIntel

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE

    BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_MAE

    Followup: MachineOwner



    BSOD - WHEA UNCORRECTABLE ERROR daef511c-b245-48a8-b866-34251824d5b7?upload=true.jpg

    :)
     
    Nicola D.Furnari, Oct 18, 2018
    #1
  2. Jan Hric Win User

    whea uncorrectable error

    I get whea uncorrectable error immediately when i turn my pc on and it restart the pc to get the whea uncorrectable error again and again.
     
    Jan Hric, Oct 18, 2018
    #2
  3. Jan Del Win User
    WHEA UNCORRECTABLE ERROR

    Hi, Andrea.

    The reason why your PC shuts down suddenly is because the computer protect itself from data loss. We suggest checking this
    link for the troubleshooting steps on how to resolve the error message
    WHEA_UNCORRECTABLE_ERROR that you're experiencing on your PC.

    Get back to us if you need further assistance.
     
    Jan Del, Oct 18, 2018
    #3
  4. BSOD - WHEA UNCORRECTABLE ERROR

    WHEA UNCORRECTABLE ERROR HOW TO RESTART

    Hi Braveheart. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.

    If you can get into Safe Mode or Windows per the above recovery steps, there is also good info on the error from NeoSmart here:

    https://neosmart.net/wiki/0x0000124-whea-uncorr...


    If it persists I would also Run the Blue Screen Troubleshooter at Settings > Update & Security > Troubleshoot.

    Prepare and submit the BSOD crash report back here for a BSOD expert's analysis following these steps:

    http://answers.microsoft.com/en-us/windows/wiki...
     
    Greg Carmack - MVP, Oct 18, 2018
    #4
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BSOD - WHEA UNCORRECTABLE ERROR

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