Windows 10: BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC

Discus and support BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC in Windows 10 Drivers and Hardware to solve the problem; Hello everyone, I'm having great trouble to reinstall my whole configuration... I just bought a new computer based on an Asus Prime X470-Pro (BIOS up... Discussion in 'Windows 10 Drivers and Hardware' started by Davidou42, Feb 10, 2019.

  1. Davidou42 Win User

    BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC


    Hello everyone,


    I'm having great trouble to reinstall my whole configuration... I just bought a new computer based on an Asus Prime X470-Pro (BIOS up to date), with a Ryzen 2700X and Windows 10 x64 freshly reinstalled.

    I'm a musician and I have an old "Motu Ultralite" sound interface connected with in Firewire 400 or 800. To be able to use it on recent computers I use a PCI-Express Firewire card, that worked great on my last computer (a Hewlett-Packard computer with A8-6500 CPU and Windows 10 x64 too). When i got my new computer I installed this Firewire card and it installed correctly.


    But now, as soon as I switch up my audio device, I get in the next seconds a BSOD with WHEA_UNCORRECTABLE_ERROR. Analysis of the dump files shows this :


    "This was probably caused by the following module: hal.dll (hal+0x42667)
    Bugcheck code: 0x124 (0x0, 0xFFFFA581D338F028, 0xB4002800, 0xC0135)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\hal.dll"


    and


    "This was probably caused by the following module: ohci1394.sys (ohci1394+0x56E8)

    Bugcheck code: 0x124 (0x0, 0xFFFFA581D338F028, 0xB4002800, 0xC0135)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\drivers\ohci1394.sys"


    I've found out that people having these issues could fix them using the "legacy" version of the 1394 bus drivers (https://support.microsoft.com/en-us/help/2970191/firewire-port-based-device-does-not-work-correctly-in-windows-8-1-or-w), which i downloaded and installed with no result. The only difference is the BSOD occurs when I use the sound interface (e.g playing a sound) when before, only switching on the device was enough for the BSOD to occur.


    Does someone have an idea on how to fix this and make my Firewire card stable again ? It worked great with no issue at all on my last PC, so why should it stop working now ?


    Thanks in advance for your answer.

    :)
     
    Davidou42, Feb 10, 2019
    #1
  2. m1kam1 Win User

    Brand New Dell, Just installed Windows 10 WHEA_UNCORRECTABLE_ERROR

    I just bought a new Dell Pc XPS 8900, and before starting it up for the first time, installed a firewire card. It started up fine, asking the regular new pc questions but when it got to the Network Settings it crashed and restarted after I put in the password
    for my Wi-Fi and hit enter. This happened twice before being successful. After that I instantly installed Windows 10. It was fine after that for a while, even after installing Steam and one game, but now I get the blue screen with the WHEA_UNCORRECTABLE_ERROR
    after a few minutes in a game and even just while playing mp3 files and nothing else.
     
    m1kam1, Feb 10, 2019
    #2
  3. Brand New Dell, Just installed Windows 10 WHEA_UNCORRECTABLE_ERROR

    These are called BCC124 and are related to hardware. Read how to diagnose and hopefully to fix them in this
    wiki


    As a first step I would absolutely remove the firewire card. If removing the firewire card does not fix the problem and this computer is under warranty I would consider discussing this with Dell. A new computer should not be crashing with this error unless
    it is the firewire card.
     
    ZigZag3143 (MS -MVP), Feb 10, 2019
    #3
  4. BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC

    Brand new PC BSoD

    Hi,

    Corrupted drivers and system files are one of the possible reasons why this issue is happening. We'd like to get additional information to help resolve the issue. Kindly answer the following questions below:

    • What is the stop error code showing on the screen whenever you experience BSoD? (e.g.: 0x0000000A, 0x0000003B, and 0x000000EF)
    • Did you installed any third-party applications on your new computer before the issue started?
    • Is there a specific action you're doing on the computer that triggers BSoD?
    In the meantime, we suggest performing the possible solutions in this
    article
    to help resolve blue screen errors.

    We'll keep an eye out for your response.
     
    Martin Bar, Feb 10, 2019
    #4
Thema:

BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC

Loading...
  1. BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC - Similar Threads - BSOD WHEA_UNCORRECTABLE_ERROR using

  2. BSOD in a Brand New Desktop

    in Windows 10 BSOD Crashes and Debugging
    BSOD in a Brand New Desktop: HI I have been having BSOD on my Dell All in One since the the beginning. I am still in the warranty but before I contact Dell, I want a Microsoft technician to have a look on the Minidump file analysis. I have updated all drivers and reinstalled Windows couple of times...
  3. BSOD brand new T480s - MSDN bugcheck WHEA_UNCORRECTABLE_ERROR

    in Windows 10 BSOD Crashes and Debugging
    BSOD brand new T480s - MSDN bugcheck WHEA_UNCORRECTABLE_ERROR: This computer came three days ago and BSOD'd on the first day after letting it update completely then installing some pretty vanilla software. I did a Windows reset and am still getting BSODs at seemingly random times. Computer name: KILLERT480S Windows version: Windows 10...
  4. Bsod whea_uncorrectable_error

    in Windows 10 BSOD Crashes and Debugging
    Bsod whea_uncorrectable_error: Alright, Ive had a good run of bad luck with bsod recently this one though has been pretty bad.. im averaging 4 crashes in 2 days with 2 being within 20 min of each other. when the bsod shows up I get the WHEA_UNCORRECTABLE_ERROR. So I did do a little digging and saw it was...
  5. Bsod - whea_uncorrectable_error.

    in Windows 10 BSOD Crashes and Debugging
    Bsod - whea_uncorrectable_error.: My fairly new computer running windows 10 just keeps crashing. Usually at least once a day. The reported error is usually the WHEA error. I have looked at the minidump but it might as well be in chinese. XP was so reliable, this is not a step forward thankyou Microsoft....
  6. Bsod whea_uncorrectable_error

    in Windows 10 BSOD Crashes and Debugging
    Bsod whea_uncorrectable_error: Hello there! I need a bit help. This issue have bogging me for like a real period of time. I have try to fix it my self. But i cant solve it. Its getting frustrating now. BSOD appiers randomly like really randomly. If im doing something on computer or if im away from it and...
  7. BSOD on brand-new laptop

    in Windows 10 BSOD Crashes and Debugging
    BSOD on brand-new laptop: Hi all, I have recently bought new laptop (Dell Vostro 5468). I did clean install of Windows 10 and installed additional harddrive. Today I have experienced a BSOD. I had many programs running when a blue screen appeared. I had a look at logs and what is bugging me is this...
  8. Bsod: Whea_uncorrectable_error

    in Windows 10 BSOD Crashes and Debugging
    Bsod: Whea_uncorrectable_error: For the past month, I have been trying to diagonose the WHEA_UNCORRECTABLE_ERROR BSOD. The issue started occurring after I upgraded to Windows 10 build 1151. I had updates disabled for a while, and I believe that it is some kind of chipset driver and hardware issue....
  9. Bsod - whea_uncorrectable_error

    in Windows 10 BSOD Crashes and Debugging
    Bsod - whea_uncorrectable_error: Hello everyone. As stated in the title I am experiencing BSOD with the message "WHEA_UNCORRECTABLE_ERROR". The computer usually loads up to 100% and then restarts, but not always. Sometimes I will have to manually restart the computer. System Specs: i7-4790K Cooler...
  10. BSOD WHEA_Uncorrectable_Error

    in Windows 10 BSOD Crashes and Debugging
    BSOD WHEA_Uncorrectable_Error: Hello everyone, I've recently purchased a new SSD and upon receiving it decided to do a complete wipe of my system including resetting BIOS back to default. I have two SSD's installed in my system, with the OS installed onto the old ssd. This error has been happening...