Windows 10: BSOD WHEA_UNCORRECTABLE_ERROR

Hi


I recently reinstalled Windows due to some errors but now I get this BSOD every couple of hours or so. This is what I've done so far:


-Checked that RAM is set in properly.

-Checked that cooling to CPU is adequate.

-Did the top answer here: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10-bsod-wheauncorrectableerror/6eb62fc7-b737-4cde-b5ca-1faa3d2eb5fa?linkid=16472149&ocid=1+-+advocates_social_twitter_windows_20150821_226043498

-Checked disk

-Checked Windows Update

-Updated essential hardware drivers (GPU, CPU, sound)


I saw in another thread that error logs were recorded somewhere on the computer, so I put them here so you could look upon them closer:

https://drive.google.com/open?id=1JxG_BigoRq6FCXa-IxS4P_JwDSTQ4_mM


Thanks in advance!

:)

 

BSOD WHEA_UNCORRECTABLE_ERROR nt_wrong_symbols.sys

Hi,

I just finished installing win10 on my new computer and I randomly have BSOD : WHEA_UNCORRECTABLE_ERROR

Running WhoCrashed, I have this message :

On Thu 04/01/2018 12:52:26 your computer crashed or a problem was reported

crash dump file: C:\Windows\Minidump\010418-5625-01.dmp

This was probably caused by the following module: nt_wrong_symbols.sys (nt_wrong_symbols)

Bugcheck code: 0x124 (0x0, 0xFFFFB60A6AF4D028, 0xB2000000, 0x70005)

Error: WHEA_UNCORRECTABLE_ERROR

Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This is likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nt_wrong_symbols.sys .

Google query: nt_wrong_symbols.sys WHEA_UNCORRECTABLE_ERROR

What I have done :

- checked my drivers using drivercloud

- checked my memory using windows memory diagnostic tools at startup

- checked the CPU : stress test with CPU-Z, maximal temperature is around 70°C

- graphic drivers are up to date

I have look for an answer but can't find anything.

Here is the link to the last MiniDump : MiniDump_18-01-04

 

WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error

Thanks, axe0

How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

I need to be able to explain steps I took and steps taken to reproduce.





thanks, in advance!

 

Random but frequent BSOD - whea_uncorrectable_error

I’m getting a lots of BSOD with whea_uncorrectable_error and I have tried lots of thing/suggestions from googleing…. Before this happened it all worked perfectly fine for a month and all of the sudden
it began. It have never been overclocked only RAM have been set for XMP standard.

So here is my information and the behavior of my system

Setup:

• ASUS Maximus VIII Ranger Z170 (1+ month old)
• Intel i7-6700K (Stock speed) (1+ month old)
• Noctua NH-D15 (1+ month old)
• Corsair Vengeance LPX DDR4 2666MHz 2 x 8GB (1+ month old)
• Samsung 850 pro 128 GB (2 years old)
• Cooler Master Silent Pro 1000W (3 years old)

What I have tried hardware wise:

• Removed all unnecessary connections such as extra front USB and AUDIO connection
• Removed all other drives than the OS drive
• Switched RAM sockets placing and tried only one at a time (with each one)
• Moved jumper back and forth
• Reset BIOS settings
• Installed OS on different drive
• Changed to use different keyboard/mouse
• Firmware updated both SSD and BIOS
• Unplugged internet cable
• XMP left on and off

What I have tried OS wise:

• Windows 10 version 1607 anniversary update (newest and fully updated windows 10)
• Windows 10 version 1607 anniversary update (without updating)
• Windows 10 version 1511 (to determine of some updates between 1511 and 1607 were the issue)
• Windows 7 service 1 (fully updated)
• Windows 7 service 1 (not updated) – Pretty stable (1 BSOD total)
• Booting into safemode seems to remove the issue aswell

What I have tried software/testing wise (all tests passed):

• Run memtest86
• Intel Diagnostic Tool
• CMD chkdsk
• CMD sfc /scannow
• Windows memory dia tool
• Prime95 for hours’ multiple times (temp really isn’t an issue max 70c but mostly around 60c)
• DRIVER VERIFIER
• Furmark
• PCMark 7 – tried all free benchmarks (on sable win 7)
• HDTune
• CrystalInfo
• Intel Driver Update Utility
• Uninstalled most drivers and installed all newest drives from ASUS website (only drivers)

BSOD “whea_uncorrectable_error” happens with no visible pattern, but her is what I have seen:

• BSOD happens regular 3-15 min from boot time
• BSOD can happen before login (at login screen)
• BSOD happens both if left totally untouched or if used
• BSOD seems to be delayed by prime95 (my thought is that prime95 takes all the CPU power/priority from other threads, so the software issue or whatever can’t be executed)
• A prime95 test of 1 hour happened without BSOD, 7 min after prime95 end a BSOD happened
• Nothing specific seems to trigger the issue
• Windows 7 service 1 without updates - doesn’t seem to be triggered or just not as easily (The only 1 BSOD happened shortly after inserting ASUS driver cd(might be random) on a fresh WIN 7 install, for 2 days it ran without BSOD)

I have tried online dmp file analysis and can see mostly:

• Machine Check Exception
• 0x124_GenuineIntel
• WIN8_DRIVER_FAULT or WIN7_DRIVER_FAULT

I hope somebody can help me, I don’t know what else to do, it could be a hardware issue with the newer parts and I could send it for RMA, but to me it seems as a software issue when prime95 can delay it
and there mostly isn’t any issue with windows 7 service 1 without any updates.

I have made a ZIP with a dmp files in different folder for each OS

https://drive.google.com/file/d/0Bxl9dui6ePZ7QnVFU290YUYwUWc/view?usp=sharing