Windows 10: BSOD WHEA_Uncorrectable_Error

Discus and support BSOD WHEA_Uncorrectable_Error in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everyone, I've recently purchased a new SSD and upon receiving it decided to do a complete wipe of my system including resetting BIOS back to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by tibiron, Nov 25, 2015.

  1. tibiron Win User

    BSOD WHEA_Uncorrectable_Error


    Hello everyone,

    I've recently purchased a new SSD and upon receiving it decided to do a complete wipe of my system including resetting BIOS back to default. I have two SSD's installed in my system, with the OS installed onto the old ssd.

    This error has been happening for about a month now, but is occuring more frequently. It actually started with freezes and the computer having problems even getting through POST. Nonetheless a lot of things have been resolved except this issue. IT seems to happen fairly randomly, however, today it happened quite often when browsing the internet. Here is a list of things I have done:

    Updated all drivers to the newest version. I also used Driver Talent to install 3 new drivers which my system didn't auto-find, however, I did this today and the situation hasn't changed.
    Looked through BIOS and made appropriate changes (Some settings were simply bad considering the machine is 5 years old, AHCI being one of them). Just an FYI the bios was changed before Windows 10 was installed, however, i'm unsure of all of the settings.
    Changed power settings.

    As for programs, the system has a few games and office on it. No anti-virus software or anything of that nature.

    Attached is the DM Log:
    Attachment 50581

    :)
     
    tibiron, Nov 25, 2015
    #1

  2. BSOD WHEA_UNCORRECTABLE_ERROR

    Getting a blue screen of randomly after it's been on for a while but I can start up just fine in safe mode with no crashes.

    No overclocks as far as I know, and the PC is relatively new (only 2 months old)

    Any idea what could be causing this?

    Dump files here:

    Dropbox - 032918-5812-01.dmp
     
    Conan Dufour, Nov 25, 2015
    #2
  3. BSOD - WHEA_UNCORRECTABLE_ERROR

    These are called BCC124 and are related to hardware. Read how to diagnose and hopefully to fix them in this
    wiki
     
    ZigZag3143 (MS -MVP), Nov 25, 2015
    #3
  4. axe0 New Member

    BSOD WHEA_Uncorrectable_Error

    BSOD WHEA_Uncorrectable_Error [​IMG]
    Warning Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with such programs, please remove them as it causes trouble.

    Please disable driver verifier
    • Open an admin command prompt
    • Enter "verifier/reset" (without quotes)

    Unfortunately the dumps aren't revealing anything.
    If any driver has been installed through driver update programs, revert them back, disable driver verifier and let me know how it goes.
    Also let me know what drivers have been updated through driver update programs.
    Code: 1: kd> !errrec ffffe00076ca5028 =============================================================================== Common Platform Error Record @ ffffe00076ca5028 ------------------------------------------------------------------------------- Record Id : 01d12808eaf04e4b Severity : Fatal (1) Length : 864 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 11/26/2015 6:18:43 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffe00076ca50a8 Section @ ffffe00076ca5180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Micro-Architectural Error Flags : 0x00 CPU Version : 0x00000000000106e5 Processor ID : 0x0000000000000001 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffffe00076ca50f0 Section @ ffffe00076ca5240 Offset : 536 Length : 64 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000001 CPU Id : e5 06 01 00 00 08 10 01 - fd e3 98 00 ff fb eb bf 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe00076ca5138 Section @ ffffe00076ca5280 Offset : 600 Length : 264 Flags : 0x00000000 Severity : Fatal Error : Unknown (Proc 1 Bank 2) Status : 0xb200000000010005[/quote]
     
  5. tibiron Win User
    The drivers were:

    Marvell 91xx raid controller
    realtek PCIe GBE family controller,
    MB Intel Device

    Ive uninstalled everything and let windows control the install, however, Windows couldn't find the Marvel 91xx config file (I don't think it ever could).

    Rebooted after turning off driver verifier. Waiting to see if this happens again.
     
    tibiron, Nov 25, 2015
    #5
  6. axe0 New Member
    For the Marvell driver, I suggest to check their website for updates
    Marvell - Support
     
  7. tibiron Win User
    Just got the WHEA Bsod once again. Heres the dump info...please let me know if i need to run the DM Log tool again, thanks:

    EDIT: Took out minidump info.
     
    tibiron, Nov 25, 2015
    #7
  8. axe0 New Member

    BSOD WHEA_Uncorrectable_Error

    The info you post is useless, it doesn't say anything specific. No offense, but with the 0x124 the !analyse-v command does nearly always not reveal anything useful.
    If you post code, please do it in code tags
    Attachment 50601

    It is prefered to upload a new zip when another bluescreen has occured.
     
  9. tibiron Win User
    Attached is the new Log.
     
    tibiron, Nov 25, 2015
    #9
  10. axe0 New Member
    The problems started after the adding the SSD?
    What SSD have you installed?

    Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff.How to fill in your system specs:

    BSOD WHEA_Uncorrectable_Error [​IMG]


    BSOD WHEA_Uncorrectable_Error [​IMG]
     
  11. tibiron Win User
    I did a completely clean install of windows 10 along with resetting the BIOS, but yes the problems did start after adding the SSD.
    OS is installed on KINGSTON SH103S3240G.
    The new SSD is a Samsung SSD 850 EVO 250GB
    I've run memtest86+ twice and didn't find any errors along with a chkdsk on both drives and they've come back clean.

    Also updated profile with detailed system specs.
     
    tibiron, Nov 25, 2015
    #11
  12. tibiron Win User
    Small update before I'm off for 6 hours or so:

    It seems the problem might be related to google chrome, shockwave, or flash.

    I had the BSOD happen, immediately went into google chrome upon reboot, hit the restore button, and bam another crash happened before the pages even loaded. The three pages were a google documents, and two games from kongregate.com.
    Make no mistake, I was running these before the first crash happened and it ran ok for a while, but I find it odd that it would crash again immediately when hitting restore.

    I'm running Edge right now with the same pages up to see if I can isolate this a bit more.
     
    tibiron, Nov 25, 2015
    #12
  13. axe0 New Member

    BSOD WHEA_Uncorrectable_Error

    Yes, chrome was active in every crash, but I can't say for sure it has influence on the crashes.
     
  14. tibiron Win User
    Came back home and found my PC was frozen this time. The lights on the mouse were off and the games that were running were also frozen as well. The keyboard looked ok along with everything in the pc (fans, lights, etc.)

    No dumps were generated by this.
     
    tibiron, Nov 26, 2015
    #14
  15. axe0 New Member
    There are 3 different crashes,
    Freeze crash,
    Bluescreen crash,
    Sudden restart/shutdown crash.

    Only with the bluescreen crash a dump is created.
     
Thema:

BSOD WHEA_Uncorrectable_Error

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