Windows 10: BSOD when I connect type C earphones in windows 10 on Acer TravelMate TMP2410-G2-M

Hi,


Windows on my laptop got reinstalled a few days back, after that I'm getting BSOD whenever I plug-in type-C earphones with errorUcmcx.sys failed and stop code page fault in non paged area.


Any help on this is appreciated.

:)

 

ACER Travelmate TMP-645-M

I have an acer travelmate laptop. TMP-645-M.

I have Windows 10 loaded. All works fine. I hadn't noticed an issue with the display.

However, I have come today to connect an external monitor to the laptop. The monitor does not receive a signal from the laptop. On review I found the Intel HD Graphics Family is blocked.

I have read numerous threads which appear to suggest there is an issue. I have installed the Intel Support Assistant Tool which provides the following information for the driver

• Driver ProviderIntel Corporation
• Driver Version10.18.15.4248
• Driver Date8/4/2015

I have manually tried to install the Beta_15.40.26.4474 to no avail. Windows tells me the best driver for this device is already installed.

Can someone please advise on proper guidance for fixing this issue. Nothing should be this difficult to fix.

 

Acer Introduces New TravelMate Notebook PCs

Acer America, part of the world’s third largest PC company, today introduced two new notebook PC platforms – TravelMate 6593 and TravelMate 6493 – designed for the mobile professional. The new TravelMate notebook series, available now in the U.S. commercial channel, offers robust, secure and powerful PC solutions for corporate and small-to-medium (SMB) business customers. The TravelMate notebook PC platforms are ideal productivity tools for efficient connectivity and smart portability. The 15.4-inch TravelMate 6593 and the 14.1-inch TravelMate 6493 notebook PCs offer the superior performance, fast and reliable internet connectivity, videoconferencing and robust security features that mobile professionals require.








Professional performance, communication and security
The TravelMate 6593 and TravelMate 6493 are equipped with Intel Centrino 2 with vPro technology and utilize the Intel integrated 3D Graphics Media Accelerator X4500MHD for superb graphic performance and video processing. Both the 14.1-inch TravelMate 6493 and the 15.4-inch TravelMate 6593 offer WXGA high-brightness TFT LCD panels with 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing via Acer GridVista, a handy business tool to accommodate up to eight display windows on one screen at once, allowing users increased productivity while delivering a natural cinematic view.

To improve versatility and mobility, the TravelMate 6593 and 6493 notebook series integrates the Acer MediaBay hot-swappable solution that offers a choice of an extra hard disk, a second battery or an optical drive with either a DVD-Super Multi double-layer drive or DVD/CD-RW combo. For speedier response times and multitasking and productivity demands, the TravelMate 6593 and TravelMate 6493 can rely on up to 4 GB of DDR3 800/1033 MHz memory, which can significantly increase data bandwidths.

For videoconference needs, the TravelMate 6593 and TravelMate 6493 notebook PCs come with Acer Video Conference solution – including the Acer Crystal Eye webcam and Acer Video Conference Manager software – enabling a user to set up videoconferences in any environment. Added security features include Acer Bio-Protection digital imprint reading solution, one of the most secure control programs for mobile platforms on the market and Acer FingerLaunch, which offers a secure way to launch programs or authenticated documents with a simple touch.

Acer ezDock II/II+ commercial docking stations
For added expansion, the TravelMate 6593 and TravelMate 6493 notebook PCs can be incorporated with Acer ezDock II and ezDock II+ docking stations. The smart one-size-fits-all commercial docking stations are designed to support all TravelMate form factors and models, providing increased return-on-investment for businesses. The highly efficient commercial docking stations feature an innovative plug-n-play solution allowing instant connection of multiple devices in one simple operation and the ability to dock TravelMate notebooks without having to reboot. The Acer ezDock II and ezDock II+ also increases desk real estate and enhances safety by correctly routing and securing cables in place at the user’s workstation.

TravelMate 6593 specifications:

• Intel Centrino 2 Processor with vPro Technology
• Intel Core 2 Duo Processor T9500
  (6MB L2 Cache | 2.53 GHz | 1066MHz FSB)
• 15.4" WXGA Acer CrystalBrite TFT LCD (1280 x 800)
• 4GB DDR3 1066 MHz Dual Channel Memory
• Integrated Intel Graphics Media Accelerator 4500 MHD
• 250GB 7200RPM SATA Hard Drive
• DVD-Super Multi Double-Layer Drive
• 5-in-1 Digital Media Card Reader
• 802.11a/b/g/Draft-N Wi-Fi CERTIFIED
• Acer Crystal Eye Webcam
• Windows Vista Business
• MSRP $1499

TravelMate 6493 specifications:

• Intel Centrino 2 Processor with vPro Technology
• Intel Core 2 Duo Processor T8400
  (3MB L2 Cache | 2.53 GHz | 1066MHz FSB)
• 14.1" WXGA Acer CrystalBrite TFT LCD (1280 x 800)
• 3GB DDR3 1066 MHz Dual Channel Memory
• Integrated Intel Graphics Media Accelerator 4500 MHD
• 250GB 7200RPM SATA Hard Drive
• DVD-Super Multi Double-Layer Drive
• 5-in-1 Digital Media Card Reader
• 802.11a/b/g/Draft-N Wi-Fi CERTIFIED
• Acer Crystal Eye Webcam
• Windows Vista Business
• MSRP $1099 - $1299

Availability
The Acer TravelMate 6593 and TravelMate 6493 notebook PCs, along with ezDock II and ezDock II+ commercial docking stations are available now via Acer’s authorized resellers. The TravelMate 6593 and TravelMate 6493 come with a three-year limited warranty.

Source: Acer

 

Reset Acer Travelmate to factory settings

Hi all, I have an Acer Travelmate with Win10 (1607), I would like to save Win 10 to a stick, then reset the laptop back to factory settings and then reinstall Win10. There is no program on the laptop that requires saving. Any advice or suggestions, not to technical, would be very much appreciated, thanks Roy