Windows 10: BSOD when I turned on my PC

Discus and support BSOD when I turned on my PC in Windows 10 BSOD Crashes and Debugging to solve the problem; I came home from shopping and turned on my custom built desktop PC and it gave me a BSOD. On the screen it said "system thread exception not handled".... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by asdfguy, Oct 9, 2015.

  1. asdfguy Win User

    BSOD when I turned on my PC


    I came home from shopping and turned on my custom built desktop PC and it gave me a BSOD. On the screen it said "system thread exception not handled". This only happened once


    Attachment 42119


    System Spec

    Computer type: PC/DesktopSystem
    Manufacturer/Model Number: Custom built
    OS: Windows 10 64 bit Home
    CPU: Intel i7 3770k (not overclocked)
    Motherboard: ASUS P8Z77-V
    Memory: Corsair 16GB
    Graphics Card(s): Sapphite AMD HD 7950 (not overclocked)
    NetWork: BT Dual Band Dongle 600
    Sound Card: Built-in Realtek; Driver Version: 6.0.1.7535
    Monitor(s) Displays: Dell S2415H 24 IPS GlossyScreen
    Solid State Drives: Samsung SSD 850 EVO 120GB
    Hard Drive: Western Digital 1TB HDD
    PSU: Be Quiet PurePower 530W semi-modular
    Case: Cooler Master CM 690 II White
    Cooling: Stock Fan
    Keyboard: Logitech Wireless K360
    Mouse: Microsoft Wireless
    Antivirus: Avira Free

    :)
     
    asdfguy, Oct 9, 2015
    #1

  2. Too many BSODS to count... Pointing towards memory corruption.

    Well, when I run verifier, no .dmp files are saved. Not in the minidump folder or where MEMORY.DMP is located.

    When my pc bsods when using verifier, It bsods before my pc loads into windows. About 7 seconds into the bios loading screen is when it bsods. If I put my pc into safe mode with verifier turned on, it doesn't bsod.
     
    iCantThinkOfPoliteUserNames, Oct 9, 2015
    #2
  3. BSoD on Windows 10

    I was just sitting on PC today looking at youtube and talking to some friends and suddenly the BSoD appears. My pc turned off and then i turned it on again. I restarted and as i restarted i got the BSoD again. I then started my pc up again and shut it
    down, the BSoD didn't appear. For some reason when i restart my PC i get the BSoD however when shutting down i don't. It has only happened once randomly but i am writing this straight after it happened. HELP!
     
    Teddy Dixon, Oct 9, 2015
    #3
  4. axe0 New Member

    BSOD when I turned on my PC

    Hi asdfguy,

    The crash is caused by the BT Dual-Band Wi-Fi Dongle device.
    Please check here for driver updates and make sure it is the most recent.
    Please check your devices manually for driver updates and make sure your software is up to date.
    Code: *** WARNING: Unable to verify timestamp for bcmwlhigh664.sys *** ERROR: Module load completed but symbols could not be loaded for bcmwlhigh664.sys 3: kd> lmvm bcmwlhigh664 start end module name fffff801`c4dd0000 fffff801`c4f07000 bcmwlhigh664 T (no symbols) Loaded symbol image file: bcmwlhigh664.sys Image path: \SystemRoot\system32\DRIVERS\bcmwlhigh664.sys Image name: bcmwlhigh664.sys Timestamp: Tue Apr 19 09:13:08 2011 (4DAD3604) CheckSum: 001369BC ImageSize: 00137000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  5. asdfguy Win User
    Hey axe0. Thank you so much for taking the time to help with.

    I suspected it's the BT Wireless adaptor. When my PC restarted from BSOD, the Wireless Adaptor was disable with Windows. Sadly, I looked for new version of the driver for Windows 10 and there weren't any -- only Windows 8. Shame, it looks like I need to get a new wireless adaptor.
     
    asdfguy, Oct 10, 2015
    #5
  6. axe0 New Member
    Please check for drivers that are less then 4 years old.
    With these kind of devices, it is strongly recommended to use the most recent drivers.
     
    axe0, Apr 5, 2018
    #6
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BSOD when I turned on my PC

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