Windows 10: BSOD when launching games

Discus and support BSOD when launching games in Windows 10 Software and Apps to solve the problem; Recently, I have been getting WHEA_UNCORRECTABLE_ERROR when launching games, I tried to look for the dump files but event viewer gives me the error... Discussion in 'Windows 10 Software and Apps' started by Gabriel Wong1, Dec 17, 2023.

  1. BSOD when launching games


    Recently, I have been getting WHEA_UNCORRECTABLE_ERROR when launching games, I tried to look for the dump files but event viewer gives me the error "Dump file creation failed due to error during dump creation." Any help would be appreciated

    :)
     
    Gabriel Wong1, Dec 17, 2023
    #1

  2. Launching games

    Hi Wesley,

    Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
    information. Please answer the following:

    • What build and version of Windows 10 are you using?
    • Are you getting an error message when launching the game?
    • Have you made any changes to the settings or installed updates prior to this issue?
    • What troubleshooting steps have you tried so far?
    • What specific games are you having issues with?

    We will wait for your response.
     
    Jennifer Cha, Dec 17, 2023
    #2
  3. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    Resolving Blue Screen errors in Windows - Microsoft Support

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Dec 17, 2023
    #3
  4. BSOD when launching games

    BSOD when launching a game

    Whenever I try to launch a game my laptop becomes unresponsive, and after a while, I get the BSOD with stop code "DPC WATCHDOG VIOLATION". This has only been happening recently. I have tried running a full virus scan, check for errors in the memory, checked for driver updates and everything seems to be in order. Yet when I launch a game (especially unity games) the laptop crashes again.

    I went into the event viewer and saw 2 different types of errors (I think) for 2 different BSODs:

    • The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8014f4fb320, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 5c3290c2-57eb-436a-9d2d-518a70547a82.
    • The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff804058fb320). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: b8d1796d-b42c-488d-864b-31e22baedec7.
    The numbers in the bracket are different so I am not sure if they are about the same errors.

    I also discovered a few entries in the event viewer saying "The speed of processor [0-4] in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report." which was during one of the unresponsive phases.

    Further, the 2nd BSOD on the list was actually triggered in a different manner. When I opened the dxdiag in order to check my graphics drivers, it said "DxDiag has detected that there might be a problem accessing Direct3D the last time the program was used. Would you like to bypass Direct3D this time?". I clicked on No and after a minute or so the system was unresponsive again and I got the BSOD.

    Here are all the dump files and my system information:

    dump – Google Drive
     
    Himanshu Sharma418, Dec 17, 2023
    #4
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BSOD when launching games

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