Windows 10: BSOD when playing games (after power outage)

Hello Everyone,

I had a power outage the other day and my pc shut down. After the restart my pc gets BSOD's with many different stopcodes when playing games. Some stopcodes that windows mentioned: IRQL not less or equal, system thread exception not handled and kernel security check failure. I clean installed windows again, updated drivers etc., but nothing helped. Can anyone help me root out the source of the BSOD's?

I use Windows 10 Home 64 Bits (10.0 Build 18363) Version 1909.

DESKTOP-PC-(2019-11-26_20-06-09).zip

Thank you in advance

:)

 

BSODs when Gaming after Power Outage

I recently had a power outage, and I can't remember if my computer was off or asleep at the time. Anyway, a day or so after the outage I wanted to play a game, and everything was fine up until I started playing it. I was walking around in game and about
30 seconds after I spawned in the game my computer gave me a BSOD for Memory Management. I restarted my PC and launched the game again and it gave me the same error.

I though it might have been a game bug, so I tried a different game and got a different BSOD for Page Fault in Nonpaged Area. Now I started to worry so I opened up CMD and ran chkdsk C: /f /r ... test came back clean. I ran the memory diagnostic tool and
it said that there was indeed memory issues.

I wanted to find which of my two RAM sticks was the issue, so I pulled one out, restarted, launched the game that I first played (on one stick in DDR4 slot 1) and it worked fine. I then pulled that stick out and put the other back in (in slot 1), and relaunched
the game. It seemed to work fine.

Now I'm thinking its an issue with the 3rd RAM slot on my mobo (RAM sticks were in 1 and 3 before all this happened). I wasn't completely sure but after reading my motherboard's installation instructions, it appeared as if it could run RAM in dual channel
in slots 1 and 3 or slots 2 and 4. I put the sticks in 2 and 4 and booted up. Computer booted fine but after a few minutes of just being on the desktop it gave me a BSOD for IRQL Not Less or Equal. Doesn't this indicate a driver issue? But RAM doesn't have
drivers...

Then, just for extra assurance, I ran the memory diagnostic test on each individual stick, one at a time, in slot 1. Both came back clean, meaning the ram sticks, individually at least, do not need replacement.

I'm clueless now, where should I go from here? What else could be wrong? I'm not even sure if this is a result of the power outage or if that's just a coincidence. Could my CPU/Mobo/PSU have hardware issues, or is it software related like Windows getting
messed up or BIOS getting mixed up? Could this be something to do with power distribution in BIOS? Did the chkdsk command prove the HDD is definitely not the issue? (I only have one storage drive.) Could one of the sticks have gotten timing tweaked so they
don't work together?

PC Specs:

AMD Ryzen 5 1600 6c12t CPU

Team TForce 16GB (2 x 8) 3000MHz RAM

GTX 1060 6GB GPU

Gigabyte GA AB350 Gaming Mobo

Windows 10 Pro OS

Any input appreciated, thanks in advance.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

Power outage caused programs to disappear and/or become disfunctional

Hello,

There are few factors that can contribute to the issue you are encountering. Power outages can result in data loss, corruption of folders/files, and programs not functioning.

To assist you further, kindly provide more details by answering the following questions:

• Which browser are you using to check the passwords and favorites section? Provide the list of browsers where you encountered the concern.
• Have you tried using another account to verify if the programs are still missing on your program list?

There is a possibility that the drive index has been corrupted. We highly suggest that you check your hard drive and scan for errors by following these steps:

• Open This PC on File Explorer and locate your hard drive.
• Right-click and choose Properties.
• Under Tools tab, click on Check Now button.

After scanning the hard drive, hidden files and folders, as well as lost data can be restored.

Additionally, we advise running the System File Checker as another way for us to check or scan for data corruptions in Windows system files that can be affected by the power outage. To do so, follow the steps on this article:

Using System File Checker in Windows 10.

Let us know of any details pertaining to your concern.