Windows 10: BSOD when running Driver Verifier to troubleshoot WHEA_UNCORRECTABLE_ERROR BSOD while gaming

Discus and support BSOD when running Driver Verifier to troubleshoot WHEA_UNCORRECTABLE_ERROR BSOD while gaming in Windows 10 BSOD Crashes and Debugging to solve the problem; I got random WHEA_UNCORRECTABLE_ERROR BSOD while gaming after 10 min to 5+ hours with no dump file created. No recent changes were made.Drivers seems... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Goma Osug, Jan 24, 2023.

  1. Goma Osug Win User

    BSOD when running Driver Verifier to troubleshoot WHEA_UNCORRECTABLE_ERROR BSOD while gaming


    I got random WHEA_UNCORRECTABLE_ERROR BSOD while gaming after 10 min to 5+ hours with no dump file created. No recent changes were made.Drivers seems up to date and memory/CPU/GPU/powersupply seems fine, according to tests.I tried every fix I found without success, and I used Driver Verifier as last resort and got a wdf0100.sys BSOD with a dump file created.Here it ishttps://1drv.ms/u/s!AmwJMIrTjhFuigtFJ3Ghve5DS8Y9Thanks in advance

    :)
     
    Goma Osug, Jan 24, 2023
    #1

  2. BSOD - DRIVER VERIFIER DETECTED VIOLATION - AsusPTPFilter.Sys

    Hello

    I have an Asus ROG GL553VE , after the last windows 10 update 1803 I started to get the computer completely frozen seconds after loading to the actual gameplay of the games sometimes with a static noise and/or image starting to get white or parts of the
    screen going static. Here it is what i tried so far :

    • Rollback NVIDIA graphic drivers - Didn't work
    • Rollback Windows 10 to 1703 - Didn't Work

    What I have seen in some cases is that online games I get the screen frozen and the only to get out of it is to hard shut down on the power button of the laptop, in offline games I got the following BSOD:

    • page_fault_in_nonpaged_area
    • system_thread_exception_not_handled

    After some searches on the Web I decided to try the built in Driver verifier of Windows 10 , the BSOD that I get is the following :

    • BSOD - DRIVER VERIFIER DETECTED VIOLATION - AsusPTPFilter.Sys

    Can you please advise on what to do in this situation ? are these issues related or should I run Memtest?

    Thanks.
     
    kinglostsouls, Jan 24, 2023
    #2
  3. Nikhar_K Win User
    BSOD hidclass with driver verifier

    Hi Doc_Samson,



    Thank you for writing to Microsoft Community Forums.



    I understand that you receive Blue Screen error with hidclass.sys. In order to get to the root cause of the issue, we will need the Dump files, so that we can analyze them and assist you accordingly. I have sent a private message to you, please share
    the Dump files over the private message.



    To access Private Message click on your Profile on the top right corner, then click on the ellipses, and select
    View Private Messages.



    However, the hidclass.sys is a driver file for Human Interface Devices, which are basically, keyboard/mouse or gaming controllers. I would suggest you to disconnect all the external devices and see if that helps.



    I would suggest you to refer the steps mentioned below and see if that helps:



    Method 1: Update drivers



    I suggest you to update the drivers on the computer, to make sure that all the drivers are up to date including Keyboard, Mouse, USB and HID Drivers. In addition, you may also update the chipset drivers from the computer manufacturer’s websites. Kindly
    refer the article
    Update drivers in Windows 10
    .



    Method 2: Check hard disk for errors



    I would suggest you to run chkdsk utility to check any errors in the hard drive. Refer the steps mentioned below:



    1. Type command prompt in the search bar on the
      Taskbar.
    2. Right click on the command prompt icon and select
      Run as administrator.
    3. Now, paste the following command and hit Enter: chkdsk/f C:
    4. Select Yes and restart the computer.


    Note: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost



    Method 3: Windows Memory Diagnostic



    You can also run Memory Diagnostic on the computer to check for any memory corruption errors. Follow the steps mentioned below:



    1. Press Windows key + R, to open
      Run
      dialog box.
    2. Type mdsched and click on
      OK
      .
    3. Click on Restart now and check for problems.


    You may want to refer the troubleshooting steps mentioned in the article

    Troubleshoot blue screen errors
    .



    You can also refer the suggestions provided by auggy replied on May 15, 2018 in the thread

    BSOD Hidclass.sys
    .



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 24, 2023
    #3
  4. TavvoX Win User

    BSOD when running Driver Verifier to troubleshoot WHEA_UNCORRECTABLE_ERROR BSOD while gaming

    BSOD when running driver verifier

    Hello, I'm having BSODs when I run the driver verifier. I tried memtest and some errors showed up but I guess that was because some wrong settings since I put everything back to default and memtest was ok, but the driver verifier again caused BSOD.

    I have the minidump, msinfo32 and my system specs. I really appreciate your help. Thanks

    OneDrive
     
    TavvoX, Jan 24, 2023
    #4
Thema:

BSOD when running Driver Verifier to troubleshoot WHEA_UNCORRECTABLE_ERROR BSOD while gaming

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