Windows 10: BSOD when starting a game

Discus and support BSOD when starting a game in Windows 10 BSOD Crashes and Debugging to solve the problem; I recently updated my computer by installing new MB, CPU, RAMs and a M.2 SSD. I also purchased and installed a new copy of WIN10 professional because... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by lightbunker, May 11, 2020.

  1. BSOD when starting a game


    I recently updated my computer by installing new MB, CPU, RAMs and a M.2 SSD.

    I also purchased and installed a new copy of WIN10 professional because of the MB change.


    It turns on fast and works nicely, except that it goes into BSOD sometimes when I start a game.

    The message is always Thread_Stuck_In_Device_Driver.

    I have uninstalled, reinstalled and updated the AMD driver, yet the BSOD is happening more often. I am running out of options here.

    Could someone please help me with figuring out what the problem might be? I am not very tech savvy but I know people here are helpful.


    The computer parts are:

    AMD RYZEN5 3400G

    Asrock B450M HDV R4.0

    ADATA D30 8GB x 2

    WD Blue SN550 500GB M.2 NVMe


    The games include:

    Counter Strike Global Offensive

    Cities Skylines




    Thank you!

    :)
     
    lightbunker, May 11, 2020
    #1

  2. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, May 11, 2020
    #2
  3. Arul_D Win User
    BSOD when starting games on Win 10

    Hi Gibbinold,

    Thank you for Replying back with the status of this issue.

    Try the steps and check if it helps to resolve your issue.

    Step 1: You can update drivers from the Device Manager and check if it helps.

    Follow the steps to update drivers from the Device Manager:


    • Right click on Start button, type
      Device Manager andEnter.

    • Find the drivers which needs to be installed and also see if there are any warning symbols. If yes update the drivers.
    • Right click and click on Properties, and go to Driver tab and click on
      Update driver.
    Step 2: I would suggest you to update your graphic card drivers and check if it helps.

    You can update drivers from the Device Manager.

      • Right click on start button and click on Device manager.
      • Select Display Drivers.
      • Right click on the Display drivers and select Properties
      • Click on the device tab and select Update driver.
    Also I would suggest you to check for BIOS updates from the Manufacturer Website and check if it helps.

    Try the above step and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

    Thanks.
     
    Arul_D, May 11, 2020
    #3
  4. axe0 Win User

    BSOD when starting a game

    BSOD when starting a mmorpg game

    A clean install of Windows 10 is what I meant, the programs listed is a main reason why I suggest a clean install of Windows 10.

    As I mentioned, a main part of those programs are of poor quality as some could cause an unbootable system, performance issues, BSODs, system freezes, etc.
     
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BSOD when starting a game

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