Windows 10: bsod when starting games

Discus and support bsod when starting games in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi guys! I am getting a blue screen of death every time I start a game. the game I am testing if the BSOD still appearing is Minecraft (Java... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ABoOoF, Jul 10, 2019.

  1. ABoOoF Win User

    bsod when starting games


    Hi guys!

    I am getting a blue screen of death every time I start a game.

    the game I am testing if the BSOD still appearing is Minecraft (Java edition)

    I had this problem in Windows 7 and Windows 10

    all the drivers are up to date!

    I have :

    processor: i5-4670 3.40 GHz

    GPU : Intel(R) HD Graphics 4600


    been trying to fix it for a while now I really need your help!


    pllllzzz help me !

    :)
     
    ABoOoF, Jul 10, 2019
    #1

  2. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jul 10, 2019
    #2
  3. Arul_D Win User
    BSOD when starting games on Win 10

    Hi Gibbinold,

    Thank you for Replying back with the status of this issue.

    Try the steps and check if it helps to resolve your issue.

    Step 1: You can update drivers from the Device Manager and check if it helps.

    Follow the steps to update drivers from the Device Manager:


    • Right click on Start button, type
      Device Manager andEnter.

    • Find the drivers which needs to be installed and also see if there are any warning symbols. If yes update the drivers.
    • Right click and click on Properties, and go to Driver tab and click on
      Update driver.
    Step 2: I would suggest you to update your graphic card drivers and check if it helps.

    You can update drivers from the Device Manager.

      • Right click on start button and click on Device manager.
      • Select Display Drivers.
      • Right click on the Display drivers and select Properties
      • Click on the device tab and select Update driver.
    Also I would suggest you to check for BIOS updates from the Manufacturer Website and check if it helps.

    Try the above step and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.

    Thanks.
     
    Arul_D, Jul 10, 2019
    #3
  4. Tom_Bell Win User

    bsod when starting games

    BSOD when starting games in crossfire

    Hi, I'm new to the forum and have used the search facility to try and find an answer but to no avail, I've got an xfx hd 6850 1gb ddr5 and a Powercolor hd 6850 1gb ddr5. I crossfired them and everything seemed to work fine until I started a game (battlefield 3), then I get the BSOD, here's a list what I've tried...

    • Both cards individually (work fine)
    • several catalyst drivers including latest 14xx and some 13xx
    • I downloaded the two bios roms that matched my card from this site and flashed the card with the ATI flash utility from this site
    • swapping the cards over in the pci slots
    • updating the bios on my mother board
    • expanding the atikmdag.sys file
    • uninstalling Daemon tools
    • disabling the AMD HD Audio driver from the device manager
    here are my system specs
    • motherboard- GIGABYTE GA Z87X-SLI
    • processor- core i7 4770k
    • ram 8 gb gskill sniper 1600
    • intel 520 240gb ssd
    • Dell H750E-01 PSU (750watt)
    • powercolor radeon AX6850
    • xfx radeon 6850
    I have had the xfx in crossfire before with a VTX 6850 until it bricked on me, that's why I bought the powercolor to replace it, ive never overclocked any of the cards (wouldn't know how to) and I'm quite new to crossfiring. I would be extremely grateful if anybody has a solution for me.

    Note. the message on the BSOD does mention atikmdag.sys file

    I've finally solved my problem after trying another 5 bios downloads this one ( Powercolor.HD6850.1024.101103_2.rom) finally worked, this site is amazing!!
     
    Tom_Bell, Jul 10, 2019
    #4
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