Windows 10: BSOD when updating iTunes/Nvidia

Are you able to open file explorer?

 

yes I can

 

Many problems may be able to be fixed (dism, usb etc.) with an in place upgrade repair:
It should save files and applications.
Steps:
open file explorer > this PC > insert windows 10 iso into any usb port > identify windows 10 iso within file explorer > click on it to find the setup or setup.exe file > launch the file > make sure you do not click install: instead look in the left lower corner and click on repair your PC > follow the text and images in the link:
Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials

 

From the full memory.dmp you posted, I see that you are getting power state failures due to a blocked USB I/O request.

Specifically it is pointing to
Code: USB\VID_04F9&PID_02F8\BROJ6F153733[/quote] To rule out an issue with your usb drivers, have you updated to the latest intel chipset drivers?
They can be found using this guide

Also, do you still have a brother printer plugged in via USB? If so, please disconnect it as a troubleshooting measure. If that stops the bugchecks from occuring, I'd strongly suggest updating the driver.

Here is a link to Brother's official driver page for your model

 

To rule out an issue with your usb drivers, have you updated to the latest intel chipset drivers?
They can be found using this guide

Also, do you still have a brother printer plugged in via USB? If so, please disconnect it as a troubleshooting measure. If that stops the bugchecks from occuring, I'd strongly suggest updating the driver.

Here is a link to Brother's official driver page for your model[/quote] Intel driver utility found no upgrades.

Updating brother driver, but the latest one is from 2013.....

 

If you experience another crash, I'd be interested in seeing the new memory.dmp along with your standard log collection .zip.

 

memory.dmp collection log

 

The memory.dmp I was not able to open (rar format)
Can you send it as a one drive or drop box share link?
Were you able to perform an in place upgrade repair?

The latest mini dump misbehaving driver was: iaStorA.sys
Please download and install the Intel Rapid storage technology software/drivers

The Intel Driver Update Utility was also reported as a faulting application and problem signature.
Please uninstall the application during the troubleshooting process.

Download Intel® Rapid Storage Technology (Intel® RST)
Downloads for Intel® Rapid Storage Technology (Intel® RST)
Downloads for Intel® Rapid Storage Technology (Intel® RST) Drivers

iaStorA.sys Intel RST (Rapid Storage Technology) driver Drivers & Software XP

Code: iaStorA iaStorA iaStorA Kernel Boot Running OK TRUE FALSE 4,096 1,310,720 0 7/27/2015 6:26:48 PM C:\WINDOWS\system32\drivers\iaStorA.sys[/quote] Code: 8/26/2017 5:59 AM Application Error Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911 Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624 Exception code: 0xe0434352 Fault offset: 0x000eb802 Faulting process id: 0x209c Faulting application start time: 0x01d31e308221b8f9 Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: cd53b032-8624-466e-8d23-d8b53b2f4bc9 Faulting package full name: Faulting package-relative application ID:8/26/2017 5:48 AM Application Error Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911 Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624 Exception code: 0xe0434352 Fault offset: 0x000eb802 Faulting process id: 0x3774 Faulting application start time: 0x01d31e2ef32497ea Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 70b58dbd-9c4d-4e92-8762-57b033a4e2b3 Faulting package full name: Faulting package-relative application ID:[/quote]

Code: Windows Error Reporting:+++ WER0 +++: Fault bucket 129529621753, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: DSATray.exe P2: 2.9.0.2 P3: 598ca911 P4: DSAUtility P5: 2.9.0.2 P6: 598ca907 P7: 11 P8: 11 P9: System.Exception P10: +++ WER1 +++: Fault bucket 129529621753, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: DSATray.exe P2: 2.9.0.2 P3: 598ca911 P4: DSAUtility P5: 2.9.0.2 P6: 598ca907 P7: 11 P8: 11 P9: System.Exception P10:[/quote]

 

[/quote] tried to create USB media to do a repair install, PC crashed both times verifying the download....

Installed RST yesterday...I'll try again today.

Isn't what I used above a OneDrive link? It won't allow me to just upload the .dmp file without zipping it. Says i do not have permissions....

 

Were you able to perform windows updates without failed KB# or error code?

Were you able to open device manager and update USBHUB3?

The prior post was updated.

The event log is still in a foreign language?
L: yucca_81@yahoo.com

 

Open administrative command prompt and type or copy and paste: shutdown /r /o /f /t 00
The computer will reboot to the windows advanced troubleshooting menu.
Perform a restore or reset with save files.


See if by trial and error if you can modify anything using this link so that the event log is in English and will allow scanning and reading.

Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials


Were you able to interpret any of the characters / words in the above post that appear in a foreign language?

The other thing that you can do is to download and install the Intel Chip set software:
Downloads for Intel® Chipset Software Installation Utility

And after this download attempt to perform the in place upgrade repair again.

Later in the day I'll catch up with you to see the progress.

 

Were you able to use a camera or smart phone camera to take a picture of the Memtest86+ results?
Did you use Memtest or memtest86+?
How many passes?

See if you can perform any of these steps from the earlier posts:
chkdsk /x /f /r
HD error, health, benchmark scanning
system restore or reset with save files
in place up grade repair
Alter the language settings to be able to read the event log.

 

Yes windows updates are finished.

I no longer see the USBHUB3 entry in device manager

I have tried everything I know to get the machine to be in English....

 

Do you now have full use of the mouse and keyboard?

Are you able to interpret any of the above characters?

Open device manager > click view > show hidden devices > see if anything has a yellow triangular icon > open the section for the USBHUB3 > right click on the rows > in action click scan for hardware changes

 

Yes I have mouse mouse and keyboard use. I'll try that when I get back to the office. I left the USB stick in another pc to make the windows USB installation drive. Going back in an hour or so