Windows 10: BSOD when updating iTunes/Nvidia

Okay, I'll catch up with later in the day.

 

I guess my 4GB USB is insufficient..... going to have to find something else....uninstalled JP language pack try this

 

Verification 100% complete.cation 16% complete.Verification 15% complete.Verification 15% complete.Verification 15% complete.Verification 14% complete.Verification 14% complete.Verification 13% complete.Verification 13% complete.VerificatioWindows Resource Protection did not find any integrity violations..Verification 11% complete.Verification 11% complete.VPS C:\WINDOWS\system32> dism /online /cleanup-image /restorehealthlete.Verification 8% complete.Verification 8% complete.Verification 7% complete.Verification 7% complete.Verification 6%Deployment Image Servicing and Management tooln 6% complete.Verification 5% complete.Verification 5% complete.VerificatiVersion: 10.0.15063.0cation 4% complete.Verification 3% complete.Verification 3% complete.Verification 3% complete.Verification 2% complete.Verification 2% complete.Verification 1% complete.Verification 1% complete.Verification 0% complete.Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\WINDOWS\system32> chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 509184 file records processed.File verification completed. 7647 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 600194 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 45506 data files processed.CHKDSK is verifying Usn Journal... 38342120 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 233916415 KB total disk space. 162822892 KB in 249090 files. 164444 KB in 45507 indexes. 0 KB in bad sectors. 622855 KB in use by the system. 65536 KB occupied by the log file. 70306224 KB available on disk. 4096 bytes in each allocation unit. 58479103 total allocation units on disk. 17576556 allocation units available on disk.PS C:\WINDOWS\system32>

 

no USBHUB3 listed after view/show hidden files
Pc still behaves weird. When I choose shutdown, the monitor shuts down but the tower keeps running. restart is hit and miss.
reinstalled RST
Reinstalled brother drivers and unplugged the USB from printer (running on wifi now)
removed all other foreign languages from system
no yellow triangles in device manager

 

1) Which steps did you make for Intel software?
a) Installed RST over previous version? or uninstalled then reinstalled?
b) re-installed full chip set drivers?
c) Uninstalled Intel driver update utility?
2) What steps were made to have DISM complete?
a) did you perform a system restore or reset with save files?
b) did you perform an in place upgrade repair?
4) Please post an image of the RAM /DIMM /Motherboard testing results using Memtest86+ for 8 or more passes.
a) Were all 16 GB tested at one time?
b) Was Memtest or Memtest86+ version 5.01 used for the testing?
5) When available please post the drive HD tune result images for health, error scan, and benchmarks.
6) When available please post the chkdsk /x /f /r test results:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
7) If you have any new bsod please post a new zip: BSOD - Posting Instructions - Windows 10 Forums
8) The Intel driver update utility as of 8/26/2017 9:00 AM appeared as a faulting application. Please confirm that you have used control panel to uninstall the Intel driver update utility.
9) Please update the system specifications:
How To Fill Out Your System Specs
Windows 10 Forums Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Please include information on PSU, cooler, case, peripherals (mouse, keyboard, joystick, etc)
Make sure that any device that is attached to the computer is displayed (printer, etc.)


These are some quick links for the tests:

1) HD Tune website
2) Memtest86+ - Advanced Memory Diagnostic Tool
3) chkdsk /x /f /r
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
4) Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


For the HD tune testing:
Run HDTune: HD Tune website
to check the health,
scan for errors, no quick scan but full scan
run a benchmark.


It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark incl. following
transfer rate,
access time,
burst rate,
cpu usage.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials


Code: 8/26/2017 9:00 AM Application Error Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911 Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624 Exception code: 0xe0434352 Fault offset: 0x000eb802 Faulting process id: 0x3190 Faulting application start time: 0x01d31e49cd63e68d Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: d3698927-ab54-455b-ac49-7e589dbf88e4 Faulting package full name: Faulting package-relative application ID:8/26/2017 8:45 AM Application Error Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911 Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624 Exception code: 0xe0434352 Fault offset: 0x000eb802 Faulting process id: 0x30ec Faulting application start time: 0x01d31e47b783879e Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 92042b61-2300-4e05-835b-c349e5c1c5bd Faulting package full name: Faulting package-relative application ID:8/26/2017 6:28 AM Application Error Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911 Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624 Exception code: 0xe0434352 Fault offset: 0x000eb802 Faulting process id: 0x2100 Faulting application start time: 0x01d31e3492040ea0 Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: bc92a09f-1f53-42de-a825-71e5cecf4e66 Faulting package full name: Faulting package-relative application ID:8/26/2017 6:16 AM Application Error Faulting application name: DSADesktopUI.exe, version: 2.9.0.2, time stamp: 0x598ca90a Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624 Exception code: 0xe0434352 Fault offset: 0x000eb802 Faulting process id: 0x2464 Faulting application start time: 0x01d31e32c8bdaffa Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSADesktopUI.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: ade463b3-81e0-4b4f-a39a-2329e4a790a3 Faulting package full name: Faulting package-relative application ID:8/26/2017 6:14 AM Application Error Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911 Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624 Exception code: 0xe0434352 Fault offset: 0x000eb802 Faulting process id: 0x1f9c Faulting application start time: 0x01d31e328d54fee1 Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 629569a1-2366-405a-b96b-31b465eaa003 Faulting package full name: Faulting package-relative application ID:8/26/2017 5:59 AM Application Error Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911 Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624 Exception code: 0xe0434352 Fault offset: 0x000eb802 Faulting process id: 0x209c Faulting application start time: 0x01d31e308221b8f9 Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: cd53b032-8624-466e-8d23-d8b53b2f4bc9 Faulting package full name: Faulting package-relative application ID:8/26/2017 5:48 AM Application Error Faulting application name: DSATray.exe, version: 2.9.0.2, time stamp: 0x598ca911 Faulting module name: KERNELBASE.dll, version: 10.0.15063.502, time stamp: 0xc3955624 Exception code: 0xe0434352 Fault offset: 0x000eb802 Faulting process id: 0x3774 Faulting application start time: 0x01d31e2ef32497ea Faulting application path: C:\Program Files (x86)\Intel Driver Update Utility\DSATray.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 70b58dbd-9c4d-4e92-8762-57b033a4e2b3 Faulting package full name: Faulting package-relative application ID:[/quote]
Code: Windows Error Reporting:+++ WER0 +++: Fault bucket 129529621753, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: DSATray.exe P2: 2.9.0.2 P3: 598ca911 P4: DSAUtility P5: 2.9.0.2 P6: 598ca907 P7: 11 P8: 11 P9: System.Exception P10: +++ WER1 +++: Fault bucket 129529621753, type 5 Event Name: CLR20r3 Response: Not available Cab Id: 0 Problem signature: P1: DSATray.exe P2: 2.9.0.2 P3: 598ca911 P4: DSAUtility P5: 2.9.0.2 P6: 598ca907 P7: 11 P8: 11 P9: System.Exception P10:[/quote]

 

Nice work on the HD scan.
See post #48: Please follow in kind with questions/answers.
The chkdsk /x /f /r switches will perform a much deeper scan/fix of the drive.
Please run this command overnight and report the results using the information in this link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

 

created win10 install media on external HDD, but clicking setup while in Windows won't work. Nothing opens...

 

just paste this as is/

chkdsk /x /f /r

 

system specs updated...

 

Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\WINDOWS\system32> chkdsk /x /f /rThe type of the file system is NTFS.Cannot lock current drive.

 

That chkdsk command with switches will perform the deepest scan and fix on the drive.
The specifications are in a foreign language.
Computer Type: PC/Desktop
OS: WIn 10 pro 64bit
CPU: i7 6700k
Motherboard: GIGABYTE Intel H170チップセット搭載 MicroATX &#12510
Memory: CORSAIR コルセア DDR4 メモリモジュ&#1254
Graphics Card: Nvidia GeForce GTX 960
Monitor(s) Displays: BenQ 24インチワイド スタンダー&#1
Case: ZALMAN 優れた静音性を実現したATX&
Hard Drives: SanDisk SSD Extreme PRO 240GB [国内正規品] メーカー10年保証付 SDSSDXPS-240G-J25 intel SSD 330 Series (backup) D drive
Antivirus: BitDefender - removed temporarily
If possible please use English so that we can read the information for troubleshooting.
Please post information on PSU, cooler, case, peripherals (keyboard, mouse, joystick, etc.) and any other hardware attached to the computer.


Please see post #48. For each question please repost the question with the answer so we can follow.


When you use the above chkdsk command you will see this:
Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.


C:\Windows\system32>chkdsk /x /f /r
The type of the file system is NTFS.
Cannot lock current drive.


Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

once you type Y you will reboot and then be without the use of the computer.
It may take hours to complete.

 

I cannot reboot well. for one. restart stalls. Shutdow only shuts off the monitor...tower keeps running
ran C:\Windows\system32>chkdsk /x /f /r but was not given the option to run on restart

 

We are handicapped not being able to read the event viewer log.

This will be trial and error: open administrative command prompt and type or copy and paste:
powercfg.exe /hibernate off

These will be repeat questions from the prior post:

1) what were you able to do to get dism to complete. Was is luck or did you perform a step?
2) did you use shutdown /r o/ f/ t/ 00 and use any of the windows advanced troubleshooting steps?
restore
reset with save files
etc.
3) which software was used to test the RAM? was memtest used? was memtest86+ version 5.01 used?
4) was the RAM tested with all RAM modules in place at the same time?
5) can you post an image of the result into the thread?



Open administrative command prompt and type or copy and paste:

1) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)


2) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

https://support.microsoft.com/en-us/...oot-in-windows

How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

3) shutdown /r (you will reboot the computer so that it is in clean boot)

Evaluate the performance on your computer in clean boot during typical use.
Are the boots faster or slower?
Are the shutdowns faster or slower?
How has the audio and video performance changed? Is it better, worse, or the same?
Continue using clean boot indefinitely to monitor performance.

 

1) what were you able to do to get dism to complete. Was is luck or did you perform a step?
luck
2) did you use shutdown /r o/ f/ t/ 00 and use any of the windows advanced troubleshooting steps?
no, don't know what those are..
restore
reset with save files
etc.
I did a system restore 2 days ago but nothing worked. Now I can only restore to basically where we are now...
3) which software was used to test the RAM? was memtest used? was memtest86+ version 5.01 used?
latest version of memtest all i did was change the passes to 8 then ran test.
4) was the RAM tested with all RAM modules in place at the same time?
yes
5) can you post an image of the result into the thread?
no, I didn't take a picture