Windows 10: BSOD When Using Certain Programs

Tends to happen on a daily basis for whatever I'm doing. Looking for solutions to this problem because this issue is really aggravating *Mad Thanks for any help that is provided.

:)

 

Issue when running certain programs and BSOD

Hi,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. You also might see a blue screen with a message that your PC ran into a problem and needs to restart.

It will be great if you can provide a screenshot of the error codes that you are receiving.

You are correct, it is possible that it is a graphics issue as well. We suggest you to get the latest driver of your graphics adapter from the manufacturer's website.

In the meantime, refer to this link to troubleshoot blue
screen errors.

Let us know if you need further assistance.

 

Issue when running certain programs and BSOD

Hey, yes I am still experiencing the problem. In addition to very often my laptop gets blue screen error with different codes. I think this must be related to the graphics issue as well.

***Post moved by the moderator to the appropriate forum category.***

 

Hi 3ss4y,

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.
Code: *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys 5: kd> lmvm atikmdag start end module name fffff801`47940000 fffff801`48e54000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Tue Nov 03 23:08:43 2015 (5639306B) CheckSum: 014ABFE8 ImageSize: 01514000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]




Diagnostic Test

RAM TEST


Run MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





Diagnostics Test

HDD TEST


Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html



Note Do not run SeaTools on an SSD as the results will be invalid.



Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html



Run HDTune to scan for errors, health and benchmark.
Let me know what the results are, prefered screenshots.

Code: FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: hardware DEBUG_FLR_IMAGE_TIMESTAMP:[/quote]

 

Well, I ran the memtest while I slept last night, it didn't finish completely, but I looked and saw that it said 16 errors.. So does that mean that the memory cards could be whats making my computer crash? And if so, that would mean I need to buy new 16GB's memory cards, or is there a way to fix them? I also uninstalled CCC. I ran the SeaTools on the only thing it allowed me to, which was my 1TB hard drive, which barely has anything on it but steam games. Ran the HDTune on my SSD. Ran chkdsk. Also, ran HDTune and provided screenshots for all of the results, besides memtest of course because it ran after bios.

 

I would narrow down what slot/stick.
You can do this by reading the tutorial properly.

 

So on my mobo there are four channels to choose for your memory cards to go, so I just put both of my memory sticks on the other two available spots colored coded black, and ran the memtest again, and received 0 errors! I'll check back in if any errors occur.

 

That would mean a faulty slot, do you know what slot it is?

 

The slots on my mobo are color coded, and I had my memory cards in the grey slots, so I just took them out of the grey slots and inserted them into my black slots.

This was my slots when I had 16 errors:
Channel A - DIMM 0 Not Populated
Channel A - DIMM1 8 Gig 1600Mhz Team Elite 1600
Channel B - DIMM 0 Not Populated
Channel B - DIM 1 8 Gig 1600 Mhz Team Elite 1600

Slots after swapping and running again and getting 0 errors:
Channel A - DIMM1 8 Gig 1600Mhz Team Elite 1600
Channel A - DIMM 0 Not Populated
Channel B - DIMM1 8 Gig 1600Mhz Team Elite 1600
Channel B - DIMM 0 Not Populated

 

Ok, put 1 stick back in 1 of the grey slots and run the test again.
This to find out what slot is faulty.