Windows 10: BSOD when using YouTube

Discus and support BSOD when using YouTube in Windows 10 Drivers and Hardware to solve the problem; Hello!I have finished new build and updated every driver and application, but I get random Blue Screen while on YouTube. Played a few matched of PUBG... Discussion in 'Windows 10 Drivers and Hardware' started by Rubulis, Aug 8, 2021.

  1. Rubulis Win User

    BSOD when using YouTube


    Hello!I have finished new build and updated every driver and application, but I get random Blue Screen while on YouTube. Played a few matched of PUBG and everything was fine, but YouTube causes BSOD every time.Sometimes few minutes before BSOD itself the screen goes black for 2 seconds and comes back with AMD report tool.Specs:MB: B450 Aorus EliteCPU: Ryzen 5 2600GPU: Radeon RX570SSD: Kingston A2000 m2 500gbOS: Win10 PRO x64I did just update BIOS to the latest version and nothing happens. Event Viewer's only critical error is Kernel Power 41 - 70368744177664, 2 here is three latest minidum

    :)
     
    Rubulis, Aug 8, 2021
    #1
  2. Mohan B P Win User

    Windows 10 issue with youtube ?

    Hi Kyle,



    Since you have upgraded to Windows 10 recently, the drivers might not be updated to the latest available. If the drivers are not updated or if the drivers are corrupted, you may find issues like this.



    To assist you better, kindly provide us the below information.




    • What is the make and model of your system?

    • How exactly are you trying to access YouTube, is it through browser or through YouTube app?


    If you are accessing YouTube through a browser, I suggest you to try with different browser and check if it helps.



    I suggest you to follow the steps below and update the graphic drivers and check if the issue is resolved.




    • Type Device Manager on the search bar.

    • Open Device Manager, expand Display Adapters.

    • Find and double-click Display Adapters.

    • Right-click the device, and click Update driver software
      and follow the on-screen instructions.

    • Restart the system after updating.


    Also I suggest you to update all the pending updates (if any) and check if it helps.



    Hope the information helps. Kindly write back to us for further assistance on Windows. We will be glad to assist you.



    Thank you.
     
    Mohan B P, Aug 8, 2021
    #2
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. BSOD when using YouTube

    Youtube videos giving me a black screen

    Hi,

    I realize the inconvenience you are experiencing with YouTube, I will certainly help you.

    • Is this issue confined to YouTube app or YouTube on any browser?


    I suggest you to contact YouTube Support for further assistance.
    YouTube Help


    Hope this information helps. Feel free to get back to us for further queries. We will be happy to assist you.
     
    Rajeshwari_Patil, Aug 8, 2021
    #4
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BSOD when using YouTube

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