Windows 10: BSOD when using Zoom with Bluetooth Headphones

Discus and support BSOD when using Zoom with Bluetooth Headphones in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi everyone, I've been running into a persistent BSOD issue while using Bluetooth headphones during Zoom calls. It's happened 5 times this month with... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Nole21312, Apr 13, 2020.

  1. Nole21312 Win User

    BSOD when using Zoom with Bluetooth Headphones


    Hi everyone,


    I've been running into a persistent BSOD issue while using Bluetooth headphones during Zoom calls. It's happened 5 times this month with DPC_WATCHDOG_VIOLATION stop code each time. I've tried reinstalling all bluetooth drivers and ran a Dell hardware repair client but nothing has helped. Below is the link to my dump files and system info.


    https://1drv.ms/u/s!Aj2IfWIZyDUMunT-62WWds20o6Pr?e=UDBmvy


    I would like to verify what the precise cause of the crashes are, and if it is bluetooth related. If anyone can help me diagnose the problem, I would greatly appreciate it.


    Thanks!

    -Lauren

    :)
     
    Nole21312, Apr 13, 2020
    #1
  2. caperjack Win User

    bluetooth headphones

    setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank
     
    caperjack, Apr 13, 2020
    #2
  3. Winuser Win User
    Wireless Headphones & Bluetooth

    If your computer has Bluetooth it is very easy to setup your headphones. Just turn them on and go into the Bluetooth settings. Then look for your headphone in the list of devices. If they are listed you just need to pair them to the computer.
     
    Winuser, Apr 13, 2020
    #3
  4. Sigurd Win User

    BSOD when using Zoom with Bluetooth Headphones

    Bluetooth not recognising headphones

    Bluetooth on my PC recognises, pairs with and works with an ear piece headphone/mic.
    Bluetooth on my Smartphone recognises, pairs with and works with an Ausdom headphone.
    Therefore all hardware works.

    However, PC Bluetooth will not recognise, let alone pair with, Ausdom headphone.

    I have tried re-boots, turning Bluetooth on/off, uninstalling, re-loading drivers, etc. I have run out of ideas.

    Any suggestions please?
     
    Sigurd, Apr 13, 2020
    #4
Thema:

BSOD when using Zoom with Bluetooth Headphones

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