Windows 10: BSOD when watching videos on chrome, WATCHDOG VIOLATION

hi, whenever i watch videos on chrome, like YouTube and such, my computer freezes, and sometimes gets BSOD.
it happend so many times, please help!

:)

 

DPC Watchdog Violation while watching youtube videos

So I was watching a youtube video on Chrome when I encountered a BSOD that listed the DPC Watchdog violation as the cause. I have no idea how to fix it. I have the dump file attached below. Thank you.

Link: Dropbox - 081217-28656-01.dmp

 

DPC Watchdog Violation

So it's been a few days since I last had a BSOD but today when I was watching a YouTube video I got the DPC Watchdog Violation blue screen again.

Minidump link: https://1drv.ms/u/s!AhSD5wnAru9NtG4P19BWSErEKtXK

Any help would be greatly appreciated, thanks!

 

There were 8 BSOD mini dump files.
When the files were debugged they all displayed 1 misbehaving hardware driver.
The misbehaving driver was RTWLANE.sys (Realtek 802.11n PCI network adapter)
The event log has many entries related to network problems.

1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
6) Uninstall Drive Easy
7) There are multiple methods available to replace the misbehaving driver.
8) If you have a wired or ethernet connection turn off wireless using a hardware off if available.
9) Use device manager and uninstall the Realtek driver.
10) Open the HP website > enter serial or product number and operating system > download and install the Realtek driver.
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

11) If a wired connection or ethernet is unavailable first download the Realtek driver to the desktop.
12) Then mechanically turn off wireless.
13) Using device manager uninstall the Realtek driver.
14) reinstall the driver from the desktop.
15) View all of the available drivers on the HP website and look for UEFI diagnostics.
16) If available download and install UEFI diagnostics version 6.4
HP PC Hardware Diagnostics | HP® Official Site
17) In the evening power on the computer repetitively clicking the F2 key to open the bios UEFI diagnostics.
18) Run the extensive or preferably the loop until failure test overnight.
19) if there is any malfunctioning hardware it is designed to abort testing. If there are no hardware problems it should run indefinitely. If it has completed 1 - 2 passes click the keyboard escape key to abort the testing. View the UEFI log to confirm the pass and post the results into the thred.



Code: Name [00000002] Realtek RTL8723BE 802.11 bgn Wi-Fi AdapterAdapter Type Ethernet 802.3Product Type Realtek RTL8723BE 802.11 bgn Wi-Fi AdapterInstalled YesPNP Device ID PCI\VEN_10EC&DEV_B723&SUBSYS_81C1103C&REV_00\4&190543CF&0&00E5Last Reset 22/09/2017 02:04Index 2Service Name RTWlanEIP Address 192.168.1.11, fe80::f85e:faa9:cca:c69bIP Subnet 255.255.255.0, 64Default IP Gateway 192.168.1.1DHCP Enabled YesDHCP Server 192.168.1.1DHCP Lease Expires 22/09/2017 03:04DHCP Lease Obtained 22/09/2017 02:04MAC Address ‪58:00:E3:73:1F:85‬I/O Port 0x00003000-0x00003FFFMemory Address 0xB2100000-0xB21FFFFFIRQ Channel IRQ 4294967293Driver c:\windows\system32\drivers\rtwlane.sys (2023.54.331.2017, 6.49 MB (6,804,480 bytes), 03/05/2017 04:27)[/quote] Code: rtwlane Realtek Wireless LAN 802.11n PCI-E Network Adapter c:\windows\system32\drivers\rtwlane.sys Kernel Driver Yes Manual Running OK Normal No Yes[/quote] Code: Event[10333]: Log Name: System Source: Microsoft-Windows-Diagnostics-Networking Date: 2017-09-08T14:58:41.145 Event ID: 5200 Task: Repair Option Failure Level: Information Opcode: Info Keyword: Core Events User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LKKIJMQ Description: The Network Diagnostics Framework failed to execute the following repair: Repair option: Resetting your wireless network adapterThis will disable and then enable the network adapter "Wi-Fi" on this computer. RepairGuid: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9}[/quote] Code: Event[10330]: Log Name: System Source: Microsoft-Windows-Diagnostics-Networking Date: 2017-09-08T14:58:33.507 Event ID: 4000 Task: Diagnosis Success Level: Information Opcode: Info Keyword: Core Events User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LKKIJMQ Description: The Network Diagnostics Framework has completed the diagnosis phase of operation. The following repair option was offered: Helper Class Name: RNWF MSM Helper ClassRoot Cause: Wireless association to "oren" failedA response was not received from the router or access point. Root Cause Guid: {0576AC9E-F3D4-4148-AC43-0820B503D3B3} Repair option: Resetting your wireless network adapterThis will disable and then enable the network adapter "Wi-Fi" on this computer. RepairGuid: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9} Seconds required for repair: 300 Security context required for repair: 80Interface: Wi-Fi ({11967B5A-32F1-4E07-83D0-A5AFB4B1ABD1})[/quote] Code: Event[10328]: Log Name: System Source: Microsoft-Windows-Diagnostics-Networking Date: 2017-09-08T14:58:33.505 Event ID: 6100 Task: Helper Class Info Level: Information Opcode: Info Keyword: Helper Class Events User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LKKIJMQ Description: Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Native Wi-Fi MSM Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 11967b5a-32f1-4e07-83d0-a5afb4b1abd1 Interface name: Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter Interface type: Native Wi-Fi Profile: oren SSID: oren SSID length: 4 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: NoResult of diagnosis: Problem foundRoot cause:Wireless association to "oren" failedA response was not received from the router or access point.Detailed root cause:Wireless association to this network failed. Windows did not receive any response from the wireless router or accesspoint.Repair option:Look for causes of low wireless signal qualityThe signal is weak due to distance or interference.Windows Help and Support can provide more information about this problem[/quote] Code: Event[12068]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2017-09-22T02:04:31.781 Event ID: 1018 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-LKKIJMQ Description: The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.[/quote]

 

Code: rtwlane Realtek Wireless LAN 802.11n PCI-E Network Adapter c:\windows\system32\drivers\rtwlane.sys Kernel Driver Yes Manual Running OK Normal No Yes[/quote] Code: Event[10333]: Log Name: System Source: Microsoft-Windows-Diagnostics-Networking Date: 2017-09-08T14:58:41.145 Event ID: 5200 Task: Repair Option Failure Level: Information Opcode: Info Keyword: Core Events User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LKKIJMQ Description: The Network Diagnostics Framework failed to execute the following repair: Repair option: Resetting your wireless network adapterThis will disable and then enable the network adapter "Wi-Fi" on this computer. RepairGuid: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9}[/quote] Code: Event[10330]: Log Name: System Source: Microsoft-Windows-Diagnostics-Networking Date: 2017-09-08T14:58:33.507 Event ID: 4000 Task: Diagnosis Success Level: Information Opcode: Info Keyword: Core Events User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LKKIJMQ Description: The Network Diagnostics Framework has completed the diagnosis phase of operation. The following repair option was offered: Helper Class Name: RNWF MSM Helper ClassRoot Cause: Wireless association to "oren" failedA response was not received from the router or access point. Root Cause Guid: {0576AC9E-F3D4-4148-AC43-0820B503D3B3} Repair option: Resetting your wireless network adapterThis will disable and then enable the network adapter "Wi-Fi" on this computer. RepairGuid: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9} Seconds required for repair: 300 Security context required for repair: 80Interface: Wi-Fi ({11967B5A-32F1-4E07-83D0-A5AFB4B1ABD1})[/quote] Code: Event[10328]: Log Name: System Source: Microsoft-Windows-Diagnostics-Networking Date: 2017-09-08T14:58:33.505 Event ID: 6100 Task: Helper Class Info Level: Information Opcode: Info Keyword: Helper Class Events User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LKKIJMQ Description: Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Native Wi-Fi MSM Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 11967b5a-32f1-4e07-83d0-a5afb4b1abd1 Interface name: Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter Interface type: Native Wi-Fi Profile: oren SSID: oren SSID length: 4 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: NoResult of diagnosis: Problem foundRoot cause:Wireless association to "oren" failedA response was not received from the router or access point.Detailed root cause:Wireless association to this network failed. Windows did not receive any response from the wireless router or accesspoint.Repair option:Look for causes of low wireless signal qualityThe signal is weak due to distance or interference.Windows Help and Support can provide more information about this problem[/quote] Code: Event[12068]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2017-09-22T02:04:31.781 Event ID: 1018 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-LKKIJMQ Description: The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.[/quote] [/quote]

Code: rtwlane Realtek Wireless LAN 802.11n PCI-E Network Adapter c:\windows\system32\drivers\rtwlane.sys Kernel Driver Yes Manual Running OK Normal No Yes[/quote] Code: Event[10333]: Log Name: System Source: Microsoft-Windows-Diagnostics-Networking Date: 2017-09-08T14:58:41.145 Event ID: 5200 Task: Repair Option Failure Level: Information Opcode: Info Keyword: Core Events User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LKKIJMQ Description: The Network Diagnostics Framework failed to execute the following repair: Repair option: Resetting your wireless network adapterThis will disable and then enable the network adapter "Wi-Fi" on this computer. RepairGuid: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9}[/quote] Code: Event[10330]: Log Name: System Source: Microsoft-Windows-Diagnostics-Networking Date: 2017-09-08T14:58:33.507 Event ID: 4000 Task: Diagnosis Success Level: Information Opcode: Info Keyword: Core Events User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LKKIJMQ Description: The Network Diagnostics Framework has completed the diagnosis phase of operation. The following repair option was offered: Helper Class Name: RNWF MSM Helper ClassRoot Cause: Wireless association to "oren" failedA response was not received from the router or access point. Root Cause Guid: {0576AC9E-F3D4-4148-AC43-0820B503D3B3} Repair option: Resetting your wireless network adapterThis will disable and then enable the network adapter "Wi-Fi" on this computer. RepairGuid: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9} Seconds required for repair: 300 Security context required for repair: 80Interface: Wi-Fi ({11967B5A-32F1-4E07-83D0-A5AFB4B1ABD1})[/quote] Code: Event[10328]: Log Name: System Source: Microsoft-Windows-Diagnostics-Networking Date: 2017-09-08T14:58:33.505 Event ID: 6100 Task: Helper Class Info Level: Information Opcode: Info Keyword: Helper Class Events User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LKKIJMQ Description: Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event.Helper Class: Native Wi-Fi MSM Initialize status: SuccessInformation for connection being diagnosed Interface GUID: 11967b5a-32f1-4e07-83d0-a5afb4b1abd1 Interface name: Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter Interface type: Native Wi-Fi Profile: oren SSID: oren SSID length: 4 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: NoResult of diagnosis: Problem foundRoot cause:Wireless association to "oren" failedA response was not received from the router or access point.Detailed root cause:Wireless association to this network failed. Windows did not receive any response from the wireless router or accesspoint.Repair option:Look for causes of low wireless signal qualityThe signal is weak due to distance or interference.Windows Help and Support can provide more information about this problem[/quote] Code: Event[12068]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2017-09-22T02:04:31.781 Event ID: 1018 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-LKKIJMQ Description: The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.[/quote] [/quote] Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\WINDOWS\system32> sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.PS C:\WINDOWS\system32> dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\WINDOWS\system32> chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 332032 file records processed.File verification completed. 16669 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 416136 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 42053 data files processed.CHKDSK is verifying Usn Journal... 34505360 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 72559749 KB total disk space. 51894604 KB in 221071 files. 132580 KB in 42054 indexes. 0 KB in bad sectors. 443633 KB in use by the system. 65536 KB occupied by the log file. 20088932 KB available on disk. 4096 bytes in each allocation unit. 18139937 total allocation units on disk. 5022233 allocation units available on disk.PS C:\WINDOWS\system32>

 

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One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be please to assist - No further assistance will be provided until we are satisfied that the software is genuine.