Windows 10: BSOD when watching Youtube foreshadowed by Youtube seizing up

1st was BSOD DPC watchdog violation 2nd was OSOD 3rd didn't happen after closing youtube when foreshadowing occurred

seems like a driver issue but it won't let me access the info on my end so hopefully you guys are better at this than i am

:)

 

BSOD 0x00000124

I noticed bsod often appear when I watch long video Youtube (watched by Edge) or movie (watched K-Lite codec and Windows Movies & TV) in external drive. May it occur because GPU (temperature, driver, ...)?

 

received error : Bad_Pool_Header causes BSOD while watching YouTube

While watching YouTube, I notice some stuttering. At first i thought it was just internet connection issue. However, I experienced BSOD because of Bad Pool Header. I attached a link to the computer's WPR

Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

Thank You

original title: Bad_Pool_Header causes BSOD while watching YouTube

 

Hi cjenvy ,

In the zip there were no bsod mini dump files.
If you are using Ccleaner please click on the windows tab > system > make sure memory dumps is unchecked
The computer that you are using is Asus and we have had a lot of watchdog violation problems related to Realtek wireless LAN drivers.
So far we have not gotten confirmation that the Realtek driver is the problem.
The driver is listed on the computer's driver list.
We had been regularly rolling back this driver as a solution but recently there may have been a problem with a rolled back driver.
So we can wait and process the bsod minidump when it is available, or we can roll back the driver without the confirmation.
The other problems noted in the event log were TPM and hibernation.


1) open administrative command prompt and type or copy and paste these commands:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
6) Powercfg -h off
7) download and install whocrashed: Resplendence Software - WhoCrashed, automatic crash dump analyzer
8) click on whocrashed analyze and post results into the thread
9) above analyze click on tools > crash dump test > type: ACCEPT > post results into the thread
10) post a new zip whenever there is a new bsod: BSOD - Posting Instructions - Windows 10 Forums




Windows Trusted Platform Module Management Step-by-Step Guide


Code: Event[546]: Log Name: System Source: Microsoft-Windows-TPM-WMI Date: 2017-07-30T09:22:44.052 Event ID: 1026 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-7RKB1SD Description: The Trusted Platform Module (TPM) hardware on this computer cannot be provisioned for use automatically. To set up the TPM interactively use the TPM management console (Start->tpm.msc) and use the action to make the TPM ready.Error: Authentication failed.Additional Information: 0x840100[/quote] Code: Event[560]: Log Name: System Source: Microsoft-Windows-Kernel-Boot Date: 2017-07-30T13:27:19.679 Event ID: 16 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-7RKB1SD Description: Windows failed to resume from hibernate with error status 0xC0000411.[/quote] Code: Event[622]: Log Name: System Source: Microsoft-Windows-TPM-WMI Date: 2017-07-30T13:28:57.296 Event ID: 1026 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-7RKB1SD Description: The Trusted Platform Module (TPM) hardware on this computer cannot be provisioned for use automatically. To set up the TPM interactively use the TPM management console (Start->tpm.msc) and use the action to make the TPM ready.Error: Authentication failed.Additional Information: 0x840100[/quote]

 

FIX here: BSOD, everytime i watch videos on youtube, DPC watchdog violation - Windows 10 Forums

 

i think i fixed it to see the dmp lmk if that worked for you guys

note issue persisted after a fresh reinstall of windows

 

There was 1 bsod mini dump file and when debugged displayed 1 misbehaving driver.
This misbehaving driver was rtwlane.sys
The revision date of this driver is 5/2017

1) Open the Asus website > enter the computer's serial or product number and operating system > find all of the available drivers for the computer and post an image into the thread.
2) Turn off windows update of non-Microsoft drivers
Enable or Disable Driver Updates in Windows Update in Windows 10 Windows 10 Windows Update Activation Tutorials
3) Use a wired connection to connect the computer to the internet (ethernet using cat5e cable)
4) Open file explorer > this PC > local disk C: > in the right upper corner search enter rtwlane.sys > view search results
5) Open device manager > expand network adapters > find Realtek Wireless LAN > right click > left click properties > left click driver tab > left click driver details button > confirm rtwlane.sys > ok > left click uninstall device button
6) View file explore search results for rtwlane.sys to make sure it has been uninstalled
7) perform windows updates > recheck file explorer search for rtwlane.sys to make sure it has not been reinstalled
8) install an older edition of the rtwlane.sys driver (2015 if available) from the Asus web site
9) connect the computer to wireless, disconnected ethernet > check performance


Code: BugCheck 133, {0, 501, 500, fffff803d3672348}*** WARNING: Unable to verify timestamp for rtwlane.sys*** ERROR: Module load completed but symbols could not be loaded for rtwlane.sys Probably caused by : rtwlane.sys ( rtwlane+30918 )[/quote] Code: 8/11/2017 1:27 PM Windows Error Reporting Fault bucket 0x133_DPC_rtwlane!unknown_function, type 0 Event Name: BlueScreen Response: Not available Cab Id: c520919f-91de-4779-8af9-3c88409a14d2 Problem signature: P1: 133 P2: 0 P3: 501 P4: 500 P5: fffff803d3672348 P6: 10_0_15063 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\081117-40625-01.dmp \\?\C:\Windows\Temp\WER-166750-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE04F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE060.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE0A0.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_55754f2876cba7b95bd3c2588b7a07de090fae2_00000000_cab_23ebf8d8 Analysis symbol: Rechecking for solution: 0 Report Id: a0ac10e9-3938-4723-b53f-aca8aceb10fd Report Status: 268435456 Hashed bucket:[/quote] Code: Windows Error Reporting:+++ WER0 +++:Fault bucket 0x133_DPC_rtwlane!unknown_function, type 0Event Name: BlueScreenResponse: Not availableCab Id: c520919f-91de-4779-8af9-3c88409a14d2Problem signature1: 133P2: 0P3: 501P4: 500P5: fffff803d3672348P6: 10_0_15063P7: 0_0P8: 768_1P9: P10:[/quote]

Code: Name [00000001] Realtek 8821AE Wireless LAN 802.11ac PCI-E NICAdapter Type Ethernet 802.3Product Type Realtek 8821AE Wireless LAN 802.11ac PCI-E NICInstalled YesPNP Device ID PCI\VEN_10EC&DEV_8821&SUBSYS_21611A3B&REV_00\00E04CFFFE872B0100Last Reset 8/11/2017 6:22 AMIndex 1Service Name RTWlanEIP Address 192.168.1.204, fe80::ecd0:9952:6e47:1701IP Subnet 255.255.255.0, 64Default IP Gateway 192.168.1.1DHCP Enabled YesDHCP Server 192.168.1.1DHCP Lease Expires 8/12/2017 6:24 AMDHCP Lease Obtained 8/11/2017 6:24 AMMAC Address ‪28:C2D6:E3:4B‬I/O Port 0x00003000-0x00003FFFMemory Address 0xB2000000-0xB20FFFFFIRQ Channel IRQ 4294967290Driver c:\windows\system32\drivers\rtwlane.sys (2023.55.415.2017, 6.50 MB (6,813,664 bytes), 5/19/2017 12:10 AM)[/quote]
Code: RTWlanE Realtek Wireless LAN 8 Realtek Wireless LAN 8 Kernel Manual Running OK TRUE FALSE 4,096 3,551,232 0 5/17/2017 7:17:33 PM C:\Windows\system32\DRIVERS\rtwlane.sys 8,192[/quote]

 

Same problem like before:

FIX here: BSOD, everytime i watch videos on youtube, DPC watchdog violation - Windows 10 Forums