Windows 10: BSOD while Gaming

For two weeks now I've been having crashes on my laptop, usually these crashes result in a BSOD [CLOCK_WATCHDOG_TIMEOUT] error other times the laptop hangs and I'm forced to manually reboot. Surprisingly these BSODs only occur while playing War Thunder and no other application, or game.


My Specs:

• Laptop: HP Envy x360 [HP Envy 15 121dx model]
• CPU: Ryzen 5 2500u
• GPU: Radeon Vega 8 Graphics
• RAM: 2x4GB @1200MHz [supplied by Samsung]
• Storage: 128GBSSD [Adata supplied] + 1TB HDD @5400RPM [Seagate supplied]

My Attempts
I've made several attempts to repair the BSODs without any success including:

• Updating all drivers including AMD drivers
• Upgrading Windows 10 to 1903 from 1803 and then updating all drivers again
• Reinstalling drivers after clean driver wipe
• Rolling back drivers a couple of versions
• Reinstalling Warthunder
• Running Warthunder in reduced graphics mode to reduce load
• Running Warthunder in 32bit
• Running Mem86 and Mem86+ intensive tests without any result

It should be noted that I'm not overclocking anything, not that I can anyway.

None of my attempts have yielded any progress, although on a probably unrelated note I have noticed improved performance on other games with new 1903 update. Still the crashes remain the same. If its worth noting the game only crashes when I join a battle and select a vehicle, that is effectively also the time when the game loads.


I've attached a link here to the Minidump and MSINFO32 files, hopefully someone can take a look at them and help me figure out what is going on. All help is appreciated, thank you.




Nash

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

7 different BSoD

Hey guys,

I have a serious problem. I make it as short as possible:

• system runs 100 % fine with the 10.12
• updatet to Catalyst 11.1 -> BSoD
• updatet to 11.1 Hotfix -> BSoD
• rollback to 10.12 -> BSoD
• removed ALL AMD files manually, installed 10.12 -> BSoD

• Temps are fine
• no sfc /scannow errors
• no chkdsk errors
• Prime, Furmark all fine
• regardless what driver I install -> BSoD
• I did no hw changes, no OC

Here are my BSoDs I receive:

• 0x0000010e
• 0x1000007e
• 0x0000007e
• 0x0000004e
• 0x0000003b
• dxgmms1.sys
• PFN_LIST_CORRUPT

They all refer to the GPU of course ...

From now on I receive a BSoD every time I try to play a game (especially BC2 and SC II) even if I completely remove the old driver and make a clean install.
Apparently the 11.1 damaged my system irreparable.

Any advice or info would be very much appreciated *Smile

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.