Windows 10: BSOD while Gaming

Recently been having random blue screen while gaming on my laptop, here is dump info:



Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\120719-8750-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 17134 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff803`928a8000 PsLoadedModuleList = 0xfffff803`92c651d0
Debug session time: Sat Dec 7 16:34:52.179 2019 (UTC - 4:00)
System Uptime: 0 days 1:26:45.944
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
...............
For analysis of this file, run !analyze -v
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffcb85f7a14028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804

SYSTEM_MANUFACTURER: Dell Inc.

SYSTEM_PRODUCT_NAME: G3 3779

SYSTEM_SKU: 0886

BIOS_VENDOR: Dell Inc.

BIOS_VERSION: 1.1.0

BIOS_DATE: 05/25/2018

BASEBOARD_MANUFACTURER: Dell Inc.

BASEBOARD_PRODUCT: 04R93M

BASEBOARD_VERSION: A00

DUMP_TYPE: 2

BUGCHECK_P1: 0

BUGCHECK_P2: ffffcb85f7a14028

BUGCHECK_P3: be000000

BUGCHECK_P4: 800400

BUGCHECK_STR: 0x124_GenuineIntel

CPU_COUNT: c

CPU_MHZ: 8a0

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R) SIG: 84'00000000 (cache) 84'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: f

ANALYSIS_SESSION_HOST: DELL-G3

ANALYSIS_SESSION_TIME: 12-07-2019 17:31:20.0790

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

STACK_TEXT:
ffff8d81`9f3b9ce8 fffff803`9285b520 : 00000000`00000124 00000000`00000000 ffffcb85`f7a14028 00000000`be000000 : nt!KeBugCheckEx
ffff8d81`9f3b9cf0 fffff80b`3c8014ba : ffffcb85`f7a14028 ffffcb85`f6d5ae80 ffffcb85`f6d5ae80 ffffcb85`f6d5ae80 : hal!HalBugCheckSystem+0xd0
ffff8d81`9f3b9d30 fffff803`92b73451 : ffffcb85`f7a14028 00000000`00000000 ffffcb85`f6d5ae80 ffffcb85`f6d5ae80 : PSHED!PshedBugCheckSystem+0xa
ffff8d81`9f3b9d60 fffff803`9285cc60 : 00000000`00000728 00000000`00000002 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x261
ffff8d81`9f3b9dc0 fffff803`9285cfc0 : 00000000`00000010 ffffcb85`f6d5aed0 ffff8d81`9f3b9f68 00000000`00000002 : hal!HalpMcaReportError+0x50
ffff8d81`9f3b9f10 fffff803`9285ceae : ffffcb85`f6924120 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
ffff8d81`9f3b9f60 fffff803`9285d0f2 : 00000000`0000000c 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
ffff8d81`9f3b9fa0 fffff803`9285d390 : ffffcb85`f6924120 ffff8d81`9f3ba1d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffff8d81`9f3b9fd0 fffff803`92a4f9bb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffff8d81`9f3ba000 fffff803`92a4f63f : 00000000`00000000 fffff803`92a4f557 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffff8d81`9f3ba140 fffff80b`440ffa7e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1bf
ffff8080`6a4ea0f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvlddmkm+0x68fa7e


THREAD_SHA1_HASH_MOD_FUNC: 9aee161bef7673868ce8999f6903db040df2e2ad

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 9c399f8c6c661b2c5aa9868b414d0089be511a05

THREAD_SHA1_HASH_MOD: af7966c0b5f66be168d68daeccb43bae1f711ce0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER

BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER

PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_TIMER

TARGET_TIME: 2019-12-07T20:34:52.000Z

OSBUILD: 17134

OSSERVICEPACK: 48

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2018-04-27 23:58:00

BUILDDATESTAMP_STR: 180410-1804

BUILDLAB_STR: rs4_release

BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804

ANALYSIS_SESSION_ELAPSED_TIME: 1497

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_mae_internal_timer

FAILURE_ID_HASH: {dbae0c63-5a7c-cd3f-eccf-de6e68aa7cf2}

Followup: MachineOwner
---------

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

7 different BSoD

Hey guys,

I have a serious problem. I make it as short as possible:

• system runs 100 % fine with the 10.12
• updatet to Catalyst 11.1 -> BSoD
• updatet to 11.1 Hotfix -> BSoD
• rollback to 10.12 -> BSoD
• removed ALL AMD files manually, installed 10.12 -> BSoD

• Temps are fine
• no sfc /scannow errors
• no chkdsk errors
• Prime, Furmark all fine
• regardless what driver I install -> BSoD
• I did no hw changes, no OC

Here are my BSoDs I receive:

• 0x0000010e
• 0x1000007e
• 0x0000007e
• 0x0000004e
• 0x0000003b
• dxgmms1.sys
• PFN_LIST_CORRUPT

They all refer to the GPU of course ...

From now on I receive a BSoD every time I try to play a game (especially BC2 and SC II) even if I completely remove the old driver and make a clean install.
Apparently the 11.1 damaged my system irreparable.

Any advice or info would be very much appreciated *Smile

 

BSOD CLOCK_WATCHDOG_TIMEOUT (& Others) On Some Games


Hi,

I've had Multiple BSOD's While playing (High End) games. While playing games such as GTA IV or Player Unknown i have had multiple BSOD, this only seems to happen on games that require a lot of power to run. I have played games like ORI & Blind Forest and Counterstrike for 4 hours+ Without any errors.

Specs:
Intel Core i7 6700K @ 4.00GHz
16.0GB Dual-Channel
ASUS Z170-P
NVIDIA GeForce GTX 980 Ti
Windows 10 Home 64-bit

BlueScreen View:

Hal.dll
Ntoskrnl.exe
IntelPPm.sys

BSOD Exprienced:

Clock_Watchdog_Timeout
Driver_IRQL_NOT Less or Equal
IRQL_NOT Less or Equal
Kmode_exception_Not_Handled

After contacting my supplier he suggested a number of things to try fixing the issue, and now he has got to the point of suggesting i need a new graphics card. I do however not believe however the issue is solely a faulty graphics card.

I have tried the following fixes:

• Reformatted Windows
• uninstall all Nvidia and Graphics drivers and fresh install
• Installed all updated Drivers
• Memtest (4 Hours)
• GE Benchmark

I presume someone would want to look at the minidumps? Please let me know and i will edit on to this post, any help would be greatly appreciated!

Thanks,
Connor