Windows 10: BSOD while gaming

Discus and support BSOD while gaming in Windows 10 BSOD Crashes and Debugging to solve the problem; Getting freezing and slowdown and BSOD. Happens in certain games. Sometimes it happens every session. Sometimes it doesn't Dumps point to nvlddmkm.sys... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Xon, Oct 1, 2017.

  1. XON
    Xon Win User

    BSOD while gaming


    Getting freezing and slowdown and BSOD. Happens in certain games. Sometimes it happens every session. Sometimes it doesn't Dumps point to nvlddmkm.sys and ntoskrnl.exe. Bug String is SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Bug code is 0x10000007e. Attached are the files generated from the BSOD analysis suggested here.

    Updated drivers but it didn't seem to affect it.

    :)
     

  2. BSOD while gaming

    thanks for the help. ill let you know if i get a recur
     
    jameswilson4, Oct 1, 2017
    #2
  3. BSOD while gaming

    Downloading your dump to analyze. In the meantime, are there any minidumps present too?

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...
     
    Sumit Dhiman2, Oct 1, 2017
    #3
  4. axe0 New Member

    BSOD while gaming

    Run this command in an admin command prompt, it'll create some files on the desktop. Select the files, copy them to a zip file and upload the zip. Code: copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"[/quote] Files that are created:
    • *.dmp,
    • dxdiag.txt,
    • hosts.txt,
    • systeminfo.txt,
    • drivers.txt,
    • msinfo32.nfo,
    • eventlog.txt,
    • uninstall.txt,
    • installed.txt,
    • services.txt,
    • startup.txt
     
    axe0, Oct 1, 2017
    #4
  5. XON
    Xon Win User
    Sorry some files are being created in different places. I copied the stuff that I saw.
     
  6. axe0 New Member
    All files are created on your desktop, if they are not on your desktop see if you can find them in the desktop folder.
     
    axe0, Oct 2, 2017
    #6
  7. Spectrum Win User
    Both crash dumps are pointing towards nvlddmkm.sys, your Nvidia driver, as the culprit.

    I also see there are about 70 instances of your display driver hanging, and needing to be reset.

    Code: Event[1278]: Log Name: System Source: Display Date: 2016-12-25T21:03:16.391 Event ID: 4101 Task: N/A Level: Warning Opcode: Info Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-ASPA0RB Description: Display driver nvlddmkm stopped responding and has successfully recovered.[/quote] Please make sure you are running the latest driver from Nvidia, you can lookup the correct driver for your card here: NVIDIA Driver Downloads
     
    Spectrum, Oct 2, 2017
    #7
  8. XON
    Xon Win User

    BSOD while gaming

    Please make sure you are running the latest driver from Nvidia, you can lookup the correct driver for your card here: NVIDIA Driver Downloads[/quote] I updated to the latest Nvidia drivers already and it doesn't seem to affect the intermittent freezing although I haven't had another BSOD yet since it is intermittant. ANy other information you guys need?
     
  9. axe0 New Member
    A lot more information, you sure there are no more files on your desktop or in the desktop folder?
     
    axe0, Oct 3, 2017
    #9
  10. XON
    Xon Win User
    Hello, I attached all the other files that you listed. Do you need more info?
     
  11. axe0 New Member
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BSOD while gaming

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