Windows 10: BSOD While playing any game, error 0x0000003b

Not sure where the problem started and its kind of getting to me right now. I can play a game for an hour or 2 and then the error or i can lay for 2 days and then nothing.

:)

 

BSOD's while playing any game

Thank you for the advice.

I have disabled Hyperthreading and still got a BSOD

I have also ran Passmark and to my (possibly ignorant) eyes have no problems with hardware. (Hyperthreading did cause a reduction in my CPU capacity in all but the single thread mark)

I have read on the Skylake bug and decided it is not my problem. Or I am simply confused about the issue.

DirectX seems to be up to date.

I am skeptical of the clean boot suggestion digging up any errors because my PC ran fine for over 3 months with The Witcher 3, Rocket League and DayZ. I will still try the suggestion however.

I have a network card being shipped to my house currently and will swap it for my old one to see what happens with the new drivers. I expect it to be at least part of the issue because of the dumpfiles pointing at my network driver, and then not being able
to update the driver.

Thank you again for the time you spent reading and answering my questions. I appreciate your help and if you have any other troubleshooting advice, I would very be grateful for it.

 

BSOD's while playing any game

Nice detailed post, and troubleshooting.

I don't have good crash dump software, but others here who do may still drop by.

- First disable Hyper-threading, if you have not already (more in the Skylake bug article at bottom of post).

In past some games have had issues with Hyper-threading, so even without the 'bug' disabling may help.

No help ? Read on.

- You can check for software conflicts by running in Clean Boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

- System File Checker may be worth a try as well.

SFC /SCANNOW Command - System File Checker - Windows 7 Forums

- Not to do with BSOD, but if you have not run the DirectX Web Installer to update DX you should do so.

Download DirectX End-User Runtime Web Installer from Official Microsoft Download Center

- Because you still had issues with another gpu and while running on the Intel HD530 graphics I would be leaning toward a motherboard problem. Maybe the PCIe circuit or chipset, but I don't know how these would be

tested.

Assuming the cpu is not running hot and there are no bent pins....- Passmark would be a commonly recommended cpu test.- Intel does have a diagnostic software, but it may not be suitable for Skylake cpu's ....

Download Intel® Processor Diagnostic Tool

Skylake bug - I haven't read past the Hyper-threading part....

hardware/how-to-test-your-pc-for-the-skylake-bug.html

 

Code: 0x0000003B: SYSTEM_SERVICE_EXCEPTION (7.02.2017 03:41:10) [Windows 10] CAUSED BY: ntkrnlmp.exe nvlddmkm.sys [20.01.2017] * nVidia Video drivers * => Download Drivers | NVIDIA PROCESS: dwm.exe Usual causes: System service, Device driver, graphics driver, ?memory ============================================================================================================== 0x0000003B: SYSTEM_SERVICE_EXCEPTION (4.02.2017 19:02:44) [Windows 10] CAUSED BY: memory_corruption win32kbase.sys [14.12.2016] * Base Win32k Kernel Driver - in System 32 folder PROCESS: csrss.exe Usual causes: System service, Device driver, graphics driver, ?memory[/quote] I see a problem with the Nvidia GPU Driver. Try roll back to an older version. Defective Memory could be the cause too.

Please run Memtest to ensure:






Diagnostic Test

RAM TEST


Run MemTest86+ - Test RAM - Windows 10 Forums







Note MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

 

I have rolled back my drivers just waiting to see if this fixes the problem. I also did a memtest to see if there were errors but nothing came up.

 

Is there any news or did you fix the problem?

 

Yes, sorry for the late reply. I rolled my GPU Drivers back and it worked for a bit. I have 2 different brands of ram in my computer and i had to place them in the proper slots for the mobo not to get to confused. Thanks for the help!

 

Glad to hear that your problem is now fixed. Let us know if there are any other problems.