Windows 10: BSOD while playing games, browsing internet, watching videos

Discus and support BSOD while playing games, browsing internet, watching videos in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello and thank you so much in advance for any help you can give me. For the past month or so I've been getting more and more BSODs with different... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mchern5, Jan 1, 2017.

  1. mchern5 Win User

    BSOD while playing games, browsing internet, watching videos


    Hello and thank you so much in advance for any help you can give me. For the past month or so I've been getting more and more BSODs with different error messages each time. They mainly occur when I'm playing games (Starcraft 2, Battlefield 1, Infinite Warfare), browsing the internet and watching movies. I haven't had these kinds of issues before and the BSODs kind of popped up out of nowhere. I've attached the dump log as requested. Thank you again!

    Matt

    :)
     
    mchern5, Jan 1, 2017
    #1

  2. i am using lumia phone and faced a heating problem.

    i have same problem.

    my lumia 640 dual sim also heating when i play a game and browse the internet and watching video content the phone is heating.please tell me what is the solution for this issue.
     
    HarShil Choudhary, Jan 1, 2017
    #2
  3. eugene.k Win User
    WP 8.1 - YouTube embedded videos make the phone hang when browsing in IE (Lumia 720)

    After updating to 8.1 Internet Explorer became very unstable while watching videos. Somethimes when I browse the site with YouTube embedded video and try to play the video, the screen filckers, video is not played properly and the phone hangs very hard,
    so I have to reboot the phone.

    It doesn't happen If I watch the video directly on the YouTube site - the issue is reproducing with videos embedded into other sites.

    I tried to clear the browser cache, reset the Phone etc. It doesn't help.
     
    eugene.k, Jan 1, 2017
    #3
  4. lifetec Win User

    BSOD while playing games, browsing internet, watching videos

    The earliest of your dumpfiles is
    Code: BugCheck 12B, {ffffffffc00002c4, 542, 11f4660, ffffa081f417c000} *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : memory_corruption Followup: memory_corruption --------- 3: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* FAULTY_HARDWARE_CORRUPTED_PAGE (12b) This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error. Arguments: Arg1: ffffffffc00002c4, virtual address mapping the corrupted page Arg2: 0000000000000542, physical page number Arg3: 00000000011f4660, zero Arg4: ffffa081f417c000, zero Debugging Details: ------------------ BUGCHECK_STR: PAGE_NOT_ZERO CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: CODE_CORRUPTION PROCESS_NAME: MemCompression[/quote] Start with testing your Memory.
    Memory Test.
    Please start with diagnosing the system RAM first. You can use the free tool "Memtest86+" to stress test the RAM.

    How to run "Memtest" - RAM - Test with Memtest86+ - Windows 7 Help Forums
    MemTest86+ - Test RAM - Windows 10 Tutorials
    Make sure you are using the latest version 5.01 - Memtest86+ - Advanced Memory Diagnostic Tool

    You can stop the test even if a single error is found during the test. Otherwise continue the test for 8-10 passes and post a screenshot with next reply. 8 passes is the recommended bare minimum but more passes will give better result.
     
    lifetec, Jan 1, 2017
    #4
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BSOD while playing games, browsing internet, watching videos

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