Windows 10: BSOD while using Google chrome

Hey guys! I just got random bsod while watching youtube, i got similiar bsod 4-5 month ago but bios update fixed me and now is start again.here the minidmp windbg result:

:)

 

Please examine this dmp file. BAD_POOL_HEADER BSOD! Windows 10

Thanks Gerry,

OK, I decided to use OneDrive anyway.

Hers is the link: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

I mentioned earlier that I was using Google Chrome when the BSODs occurred. I did not run these reports while having Chrome open, as I almost immediately get a BSOD under these circumstances.

Cheers,

John.

 

Windows 10 BSOD DRIVER OVERRAN STACK BUFFER

I got a BSOD with the stop code DRIVER OVERRAN STACK BUFFER while I was using google chrome. I have had other crashes, freezes and a different BSOD before. I've provided the dump files.

Meet Google Drive – One place for all your files

 

Hi Morty,

Unfortunately the result you have from Windbg does not tell what caused it.

Please read BSOD Posting Instructions to provide us with all information requested.

 

heres the dm log

 

Diagnostic Test

DRIVER VERIFIER


Warning Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.
Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.



Note Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

 

can you check first my dm log because i only got bsod in chrome never have problem when gaming or etc.

 

Driver verifier is the result of the logs.

 

On a second check:
Please disable hardware acceleration in chrome if it is enabled

• In the right upper corner, click on the triple dots and choose settings.
• Scroll below and click on 'advanced settings', scroll all the way to the end of the settings.
• In the part 'system' is the option to enable/disable hardware acceleration.
• If this option is enabled disable it

 

The windows driver verifier is useful in finding problematic drivers.
One of your drivers has failed to load and this could be ruled in/out as a misbehaving driver.

 

I always use chrome without hardware acceleration, but what kind of driver use for chrome?
i don't think driver verifier is really necessary because as i said only chrome cause bsod every other run fine.
( anyway at the weekend i update usb 3.0, intel chipset and every old driver but if it crash again i'm gonna switch firefox.)

 

i just another bsod *Sad
Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )

 

Please update your zip file when you have a bsod: BSOD - Posting Instructions - Windows 10 Forums

Code: The driver \Driver\iaLPSS2_UART2 failed to load for the device PCI\VEN_8086&DEV_A127&SUBSYS_79761462&REV_31\3&11583659&0&F0.[/quote] Code: Windows failed fast startup with error status 0xC00000D4.[/quote] Open administrative command prompt and type or copy and paste:


1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


2) sfc /scannow


3) dism /online /cleanup-image /restorehealth


4) chkdsk /scan


When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread



5) Turn off windows fast startup: Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials

6) perform windows updates and post any failed KB# with error code into the thread

Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

 

here the dm log
i used power saving mode while oc the cpu, so that was the problem? do i turn off cpu power saving mode in bios too?
because the chrome was laggy like 1 second freeze.

 

Code: BugCheck A, {3490, ff, 94, fffff80219f6b679}Probably caused by : intelppm.sys ( intelppm!C1Halt+2 )[/quote] Code: intelppm Intel processzor illes Intel processzor illes Kernel Manual Running OK TRUE FALSE 69ÿ632 28ÿ672 0 2016. 07. 16. 4:10:43 C:\WINDOWS\system32\drivers\intelppm.sys[/quote] intelppm.sys Intel Processor driver Drivers & Software also at
Make sure that there is no over clocking while troubleshooting.Sometimes there are problems in the bios that produce bsod.

To ensure that there are no improper bios settings please reset the bios.
Sometimes there can be failure to boot after resetting the bios.

So please make sure your files are backed up.

Please make a backup image with Macrium:
Macrium Software | Macrium Reflect Free: Macrium Software | Macrium Reflect Free
And please create a restore point.How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow




What is the intelppm.sys file?

Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community