Windows 10: BSOD Win10pro with Lenovo

BSOD, especially when using Teams, on Win10pro.



I checked with bluescreenviw but no error string, nothing to show that a device/driver is causing the issue - seems to be the kernel itself.


Dumps and sysinfo can be found here:

https://1drv.ms/u/s!AuORRJU3XI1XhVZK_jMJCXTgbx7t?e=GU0Ikg


Any help/idea would be highly appreciated - unhappy with the laptop which is brand new :-


Many thanks

:)

 

Win10Pro BSOD "Critical Structure Corrupt" ntfs.sys

I just got a BSOD in Win10Pro. As denoted in the article "BSOD Finding and fixing them" I send

here the link to my minidump, msinfo and Speccy files.

... and hope anybody can help me to locate the problem

Klaus

 

Multiple 0x0000009c BSODs on Windows 10 Lenovo Laptop

Symptoms:

• Windows 10 Pro BSODs randomly (after freezing). I have almost 12 identical dumps (attached).
• There seems to be no pattern to it but sometimes it happens when the machine is idle.
• The machine just hangs and then eventually reboots -- most of the time I don't even see a BSOD screen, it just goes from a frozen screen to reboot and the dump is generated.

Steps Taken With No Success:

• Ran full memtest with no issues.
• Clean Windows reinstall.
• Changed from HDD to Crucial SSD.
• Updated BIOS and drivers to what I think are the latest (manufacturer website).

Important System Characteristics:

• Lenovo Z70 laptop with dual Intel 5500 and nVidia GeForce 840M graphics cards
• Virtualization technology is turned on in BIOS in order to run virtual machines
• The BSODs stopped for a good while and then started up again quite frequently lately. I haven't been able to pinpoint any changes in how I use the machine.

Most of the dumps seem to point to intelppm.sys --I'm not sure where to go from here.I have attached the output of the information DM log collector. I have gone through all the files and sanitized them to remove any sensitive personal information (according to me) but that shouldn't affect the integrity of the information.

 

How to enable touch screen function on Lenovo ideapad 500

Hello,

I suggest you to follow the steps mentioned below to enable touch in Lenovo idea pad. Please perform the steps and check if you can enable your touch screen.

Steps:

• Right click on the Start Menu, locate and click on
  Control Panel.
• Click on View by: Category and change it into
  Large or Small Icons.
• Click on Pen and Touch, once there click on theTouch tab and check the option
  “Use your finger as Input Device”.

For further assistance I suggest you to contact with Lenovo support:

Home - Global Support - US



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