Windows 10: BSOD Windows 10 Dump File Help Needed

Discus and support BSOD Windows 10 Dump File Help Needed in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, Recently for the past 2 or so weeks, I've been getting multiple blue screens. I have a minidump of my most recent crash, but I'm not sure how... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Shah_84, Aug 5, 2018.

  1. Shah_84 Win User

    BSOD Windows 10 Dump File Help Needed


    Hello,


    Recently for the past 2 or so weeks, I've been getting multiple blue screens. I have a minidump of my most recent crash, but I'm not sure how to interpret this file. I used WinDbg and It says that "NETIO.SYS" is the problem, but I am not sure how to go about fixing it.


    My specs are:

    16gb RAM

    intel core i7-6700 CPU 3.40 GHz

    118gb SSD

    906gb HDD

    nvidia geforce gtx 960


    Here is the dump file: https://1drv.ms/u/s!AvWL0t0x1bRFtD_MxljeLtqLR2lp

    :)
     
    Shah_84, Aug 5, 2018
    #1

  2. BSOD Help - dump files attached

    Hi William,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. I will certainly help you with this. The dumpfiles you have provided is not enough to find the root cause of the BSOD.
    Kindly provide full dump file for better assistance.

    I appreciate if you answer few questions to narrow down the issue.

    • What is the make and model of your computer?
    • What error message are you getting with BSOD?
    • Are you able to boot the computer to the desktop?
    I suggest you to Update the Windows 10 Drivers and check if it help.

    Please refer to the below article “How to: Install and Update drivers in Windows 10”by Mr. Andre Da Costa to update the drivers:

    How to: Install and Update Hardware Drivers in Windows 10

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Aug 5, 2018
    #2
  3. williamrlward, Aug 5, 2018
    #3
  4. Ryan Fra Win User

    BSOD Windows 10 Dump File Help Needed

    BSOD Dump File Analysis

    Hi,

    Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
    Troubleshoot blue screen.

    Please let us know the result after following the steps.
     
    Ryan Fra, Aug 5, 2018
    #4
Thema:

BSOD Windows 10 Dump File Help Needed

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