Windows 10: BSOD with no mouse or circles after 1803 update

Discus and support BSOD with no mouse or circles after 1803 update in Windows 10 BSOD Crashes and Debugging to solve the problem; Never have I encountered the problems showing after upgrade to Win10 1803. BSOD with no cursor or rotating circle. This is a client's computer which... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by roygecko, Jun 15, 2018.

  1. roygecko Win User

    BSOD with no mouse or circles after 1803 update


    Never have I encountered the problems showing after upgrade to Win10 1803. BSOD with no cursor or rotating circle. This is a client's computer which was upgraded from 8.1 Pro to Win10 Pro.

    Two things were hit hard and I cannot get this machine to clear. First, Samsung Evo 850 SSDs in Raid 1 configuration. Second is the Nvidia card. Both got stomped. I have a USB with 1803 installed to help me at least see what I can, which is little.

    I have tried DISM to clean things up, sfc /scannow and nothing helps. Perhaps my frustration is at a level causing me to not think of everything. I'm attaching two pics for some clarity: Intel Rapid Storage and the BIOS screen.

    Thanks for your help.

    :)
     
    roygecko, Jun 15, 2018
    #1

  2. Spinning blue circle next to mouse pointer

    This is an incredibly frustrating issue. I do a lot of screen capture recordings and I can't have my mouse arrow popping up a blue circle every 4 to 5 seconds. I'm not sure exactly when this started for me, but now that I'm ready to do some more recording
    I'm noticing it constantly.

    Here's a solution I've found to at least stop the blue circle:

    • Start with the Microsoft suggestion of going to the mouse properties.
    • Click on the "Pointers" tab.
    • Select the "Working In Background" pointer and click on "Browse"
    • Select the first mouse arrow option (the one that looks like a normal mouse arrow)
    This doesn't get rid of whatever is causing the system to have to keep working in the background, but it will at least make the blue circle stop popping up.
     
    J Buchmann, Jun 16, 2018
    #2
  3. Spinning blue circle next to mouse pointer

    I did a quick video on this fix.

     
    J Buchmann, Jun 16, 2018
    #3
  4. BSOD with no mouse or circles after 1803 update

    Blue Circle Always Spinning

    Hi Connor,

    We appreciate your earnest effort to reach out with Microsoft Community. The blue loading circle which delays the command initiated by the mouse on your Dell Inspiration laptop might be caused by several factors, viz., an outdated driver for the mouse.,
    or a malfunction on the mouse hardware. To get you sorted, kindly answer the questions below.

    • Were there changes made prior to the issue?
    • What are the troubleshooting steps that you have done in an attempt to resolve the issue?

    For case isolation, we suggest that you install the driver for the mouse directly from the manufacturer's website.

    We will be waiting for your immediate response.
     
    Vanessa Oca, Jun 16, 2018
    #4
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BSOD with no mouse or circles after 1803 update

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