Windows 10: BSOD with stop code: SYSTEM_SERVICE_EXCEPTION

The past day or two I've started getting random BSOD with the stop code: SYSTEM_SERVICE_EXCEPTION. It says the file asmtxhci.sys is what failed. I know that's a file associated with my ASUS USB 3.x driver/s but I haven't been able to solve the issue myself. All my drivers are up to date, and I even tried rolling back the only USB driver I've updated since I got my computer last year with no difference.

It doesn't seem to happen when I do anything in particular. In fact, so far it's only happened when I stepped away from the computer for a few minutes so I've never actually seen it happen. I only come back to find the blue screen.

Here's a photo of the screen I grabbed with my phone: image1.JPG - Google Drive

My DM log is attached.

:)

 

PC Crashing

Hi,

So for some reason every so often my pc just fails to start up, when I push the power button it sound like it's about to start and then just seems to die, then tries again seconds later. It only happens once every few months, but today it happened while
I was playing a game, it went to BSoD four times, it gave me:

Stop code: SYSTEM_SERVICE_EXCEPTION

What failed: afd.sys

And one time it said

Stop code: SYSTEM_SERVICE_EXCEPTION

What failed: wcifs.sys

Specs:

Intel i7-4790 3.6GHz

16GB RAM

Nvidia GeForce GTX 960 4GB VRAM

Windows 10

 

How to troubleshoot blue screen errors in Windows 10

My stop code is saying SYSTEM_SERVICE_EXCEPTION

 

Hi,

it seems that Avast ist the "main" culprit. Its shown in every bsod dump:

Code: 0x0000003B: SYSTEM_SERVICE_EXCEPTION (19.09.2017 22:17:45) [Windows 10] CAUSED BY: memory_corruption aswSnx.sys [22.08.2017] * avast Virtualization Driver * => http://support.avast.com/ aswbidsdrivera.sys [15.08.2017] * http://www.freefixer.com/library/file/aswbidsdrivera.sys-260204/AVAST * => Home | Official Avast Support aswSP.sys [22.08.2017] * avast Self Protection Driver * => http://support.avast.com/ asmthub3.sys [7.10.2016] * ASMedia USB 3.0 Hub driver * => ASMedia Technology Inc. 祥碩科技 asmtxhci.sys [1.03.2017] * Asmedia USB 3.0 driver * => ASMedia Technology Inc. 祥碩科技 PROCESS: taskhostw.exe Usual causes: System service, Device driver, graphics driver, ?memory[/quote]
U should remove this first and see how it goes:

Avast Avast Uninstall Utility | Download aswClear for Avast Removal

U also have very old BIOS version:
Code: BIOS_VERSION: 0703 BIOS_DATE: 01/27/2016[/quote]
U should update it from here, there where many improvements made:

H170 PRO GAMING BIOS & FIRMWARE| Motherboards | ASUS USA

http://dlcdnet.asus.com/pub/ASUS/mb/...-ASUS-3403.zip