Windows 10: BSODs and Computer not updating

HelloFor the last couple of days my laptop has been crashing with BSODs I don't know why and when I try to update my laptop with the new windows update, It tried updating but it always shows this message given in the picture. Can someone tell me what to do? Also the BSOD occurs like 5-10 minutes after the laptop boots and it reboots again, and I can't do anything with the laptop cos of this loop that keeps happening

:)

 

BSOD on new computer while gaming

I just got a new computer about a month ago. Everything is new and I get BSOD (windows 10) while gaming mostly although it sometimes happens while I'm just using the computer. Sometimes the computer doesn't BSOD and just gives me a Access Violation Error. Not sure if related.

Here is the link to download output files from the V2 script.

Dropbox - windows crash - Simplify your life

Any help is appreciated

Steps I have taken:

• Updated all drivers and bios to latest versions

• Checked ram with windows memory test to see if ram is faulty. (A stick was and it was removed waiting for replacement)

• Clean Installed Windows after finding faulty ram

• I had 2 x 2080Ti installed, I removed one, tested and then swapped cards; issue still exist

 

BSOD- atikmpag.sys

This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:

• Drivesweeper all drivers & in Safe Mode
• Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
• After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers

Once your done, restart the PC and then try installing the latest drivers.


I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

Best of luck! *Toast :toast:

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.