Windows 10: BSODs - KMODE_EXCEPTION_NOT_HANDLED and REFERENCE_BY_POINTER

Discus and support BSODs - KMODE_EXCEPTION_NOT_HANDLED and REFERENCE_BY_POINTER in Windows 10 BSOD Crashes and Debugging to solve the problem; So I've been having some BSoD's regularly for the past couple months and I've yet to discover the cause of them. I've done a clean install of Windows... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by oJulianRoss, Jul 5, 2020.

  1. BSODs - KMODE_EXCEPTION_NOT_HANDLED and REFERENCE_BY_POINTER


    So I've been having some BSoD's regularly for the past couple months and I've yet to discover the cause of them. I've done a clean install of Windows but I'm still getting crashes. The most notable hardware chance in these past months was the addition of two RAM modules, but I've ran Windows Memory Diagnostic and they came out with no issues.
    Thank you in advance!

    Link for dumps: https://1drv.ms/u/s!AhOi6909_pmetG-DgDdqvt48Eun_?e=QvcHV0

    WhoCrashed info follows:

    Computer name: DESKTOP-7VRIOLF
    Windows version: Windows 10 , 10.0, build: 19041
    Windows dir: C:\Windows
    Hardware: ASUSTeK COMPUTER INC., PRIME X470-PRO
    CPU: AuthenticAMD AMD Ryzen 7 2700X Eight-Core Processor AMD586, level: 23
    16 logical processors, active mask: 65535
    RAM: 34288218112 bytes total


    On Mon 06/07/2020 00:16:51 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\070620-11187-01.dmp
    This was probably caused by the following module: ntkrnlmp.exe nt!KeBugCheckEx+0x0
    Bugcheck code: 0x1E 0xFFFFFFFFC0000005, 0xFFFFF8052E6439E0, 0x0, 0xFFFFFFFFFFFFFFFF
    Error: KMODE_EXCEPTION_NOT_HANDLED
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 06/07/2020 00:16:51 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: atikmdag.sys atikmdag+0xBC65C
    Bugcheck code: 0x1E 0xFFFFFFFFC0000005, 0xFFFFF8052E6439E0, 0x0, 0xFFFFFFFFFFFFFFFF
    Error: KMODE_EXCEPTION_NOT_HANDLED
    file path: C:\Windows\System32\DriverStore\FileRepository\u0355311.inf_amd64_183b8d63847c90cf\B355199\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc..
    Google query: Advanced Micro Devices, Inc. KMODE_EXCEPTION_NOT_HANDLED



    On Sun 05/07/2020 22:20:15 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\070520-4046-01.dmp
    This was probably caused by the following module: ntkrnlmp.exe nt!KeBugCheckEx+0x0
    Bugcheck code: 0x18 0xFFFFBA0A25CC4A60, 0xFFFFBA0A2F137F60, 0x1, 0xFFFFFFFFFFFFFFFF
    Error: REFERENCE_BY_POINTER
    Bug check description: This indicates that the reference count of an object is illegal for the current state of the object.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    :)
     
    oJulianRoss, Jul 5, 2020
    #1

  2. Kmode_exception_not_handled BSOD in Windows 10

    Hi Lucas,



    Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.




    • When did the BSOD screen appeared?

    • Have you made any changes in settings or installed any third party software prior to the issue?


    I would suggest you to refer to the troubleshooting steps suggested by
    Babu V
    in the link below and check if it helps:

    How to troubleshoot blue screen
    errors in Windows 10


    For more information regarding this error code, you can refer to the link below:

    Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED

    Check if it helps.



    If you need any further assistance, please feel free to contact us again. We will be happy to assist you further.
     
    Aswin_Anand, Jul 5, 2020
    #2
  3. Reference_By_Pointer

    So far none of the suggestions work or are irrelevant to Windows 10 (latest updates included).

    Though plagued by frequent (+/- every 3 days) blue screen crashes (BSOD) with the error PAGE_FAULT_IN_NONPAGED_AREA and to date none of the suggested fixes able to overcome the problem, I assume that it is insurmountable for Microsoft and will thus just
    have to wait ...

    Now and since the latest upgrade/updates were installed, we have begun being hit by BSOD Error REFERENCE_BY_POINTER. None of the attempted solutions here or anywhere else have worked. We have

    twice crashed in three hours while working.

    This is happening on Dell Inspiron 3537 with 8GB RAM. No new hardware has been added. Is there a solution for this yet or will we have to simply grin and bear it as we have to with the nonpaged area error?

    Llewellyn
     
    LlewellynKriel, Jul 5, 2020
    #3
  4. BSODs - KMODE_EXCEPTION_NOT_HANDLED and REFERENCE_BY_POINTER

    BSOD - KMODE_EXCEPTION_NOT_HANDLED

    Hello Nathan,

    We realize the inconvenience you are experiencing with frequent BSOD after upgrading to Windows 10. We will certainly help you.

    The KMODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000001E. This indicates that a kernel-mode program generated an exception which the error handler did not catch

    Blue screens (BSOD) is mostly occur due to hardware and sometimes due to incompatible software. In a lot of cases it is a corrupted driver or a driver conflict. The most common causes of blue screens are overheating, faulty RAM,
    and video card problem.

    We suggest you to follow the steps from the links below and check if it helps:

    Troubleshoot blue screen errors

    How to troubleshoot blue screen errors in Windows 10

    Let us know the results. We will be happy to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Jul 5, 2020
    #4
Thema:

BSODs - KMODE_EXCEPTION_NOT_HANDLED and REFERENCE_BY_POINTER

Loading...
  1. BSODs - KMODE_EXCEPTION_NOT_HANDLED and REFERENCE_BY_POINTER - Similar Threads - BSODs KMODE_EXCEPTION_NOT_HANDLED REFERENCE_BY_POINTER

  2. BSOD KMODE_EXCEPTION_NOT_HANDLED

    in Windows 10 BSOD Crashes and Debugging
    BSOD KMODE_EXCEPTION_NOT_HANDLED: Hello dear support! I have 2 almost identical ntoskrnl bsod-s, please help me solve them! Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address Processor Crash Address Full Path Processors...
  3. BSOD KMODE_EXCEPTION_NOT_HANDLED

    in Windows 10 BSOD Crashes and Debugging
    BSOD KMODE_EXCEPTION_NOT_HANDLED: Hello everyone, i just switched to AMD and fresh installed windows on my PC but since then my PC keeps crashing whenever I try to stream with the errors like KMODE_EXCEPTION_NOT_HANDLED or SYSTEM_THREAD_EXCEPTION_NOT_HANDLED I haven't overclocked anything. Running everything...
  4. BSoD REFERENCE_BY_POINTER & SYSTEM_SERVICE_EXCEPTION

    in Windows 10 BSOD Crashes and Debugging
    BSoD REFERENCE_BY_POINTER & SYSTEM_SERVICE_EXCEPTION: Hello, Recently I've been getting quite a lot of bluescreens while playing games and it has become quite a problem for me. Since I'm not really experienced with software issues, I'd like to ask for help with this one. Basically while playing a game it will freeze from time...
  5. BSOD KMODE_EXCEPTION_NOT_HANDLED

    in Windows 10 Drivers and Hardware
    BSOD KMODE_EXCEPTION_NOT_HANDLED: Hi, my pc crashed today with the error KMODE_EXCEPTION_NOT_HANDLED It is not the first time it happened, I had one 12 days ago and I thought my pc was ok after:...
  6. REFERENCE_BY_POINTER BSOD

    in Windows 10 BSOD Crashes and Debugging
    REFERENCE_BY_POINTER BSOD: Hello, I recently started encountering a "REFERENCE_BY_POINTER" BSOD after the last Windows 10 update. It happens randomly and I haven't changed any programs on my system so I do not know what the cause would be. I have uploaded both MSInfo and the DMP from the most recent...
  7. Bsod: Kmode_exception_not_handled

    in Windows 10 BSOD Crashes and Debugging
    Bsod: Kmode_exception_not_handled: Been recently encountering BSoDs with KMODE_EXCEPTION_NOT_HANDLED when gaming, specifically the open beta of Monster Hunter Online. Happens after around 2 hours or so. Doesn't happen with other games and has not happened before. Attached my minidump and required...
  8. Bsod - kmode_exception_not_handled

    in Windows 10 BSOD Crashes and Debugging
    Bsod - kmode_exception_not_handled: Hi, I got this error twice this week. I was just doing regular work with Visual Studio, Chrome, Spotify, Dropbox, TotalCmd running. I checked MEMORY.DMP with WinDbg on the crash today and it shows chrome.exe as the process where the error happened but I guess it could be...
  9. BSOD kmode_exception_not_handled

    in Windows 10 BSOD Crashes and Debugging
    BSOD kmode_exception_not_handled: Today I was playing left 4 dead 2 and suddenly got a BSOD with the following message: KMODE_EXCEPTION_NOT_HANDLED. I immediately used dm_log_collector hoping it would help resolve the issue. I had a previous BSOD long time ago but it was different and never had it again and...
  10. Kmode_exception_not_handled bsod

    in Windows 10 BSOD Crashes and Debugging
    Kmode_exception_not_handled bsod: Hi everyone, This is my first post in this forum. I have a problem with multiple BSODs on my computer. I tried to solve the first couple of BSODs but with no luck at all. I then decided to reinstall Windows 10 on my computer but the BSODs kept coming. The first one was...