Windows 10: BSODs ruining my life, no dumps

Hello,

I have been getting BSOD's once or twice a day randomly, for about 6 months. I have an alienware aurora r3, and figured it had something to do with some old alienware drivers, so I recently removed EVERY BIT of alienware from my case, installed all new, fresh hardware, and am still having this problem. The only part I have not replaced is my PSU, as it is a major issue with this chassis to find a suitably sized supply without a top fan.


When I get a BSOD the "Thread stuck in device driver" error is shown, the information collection percentage will remain at 0 indefinitely unless I hold the power button, or sometimes it will crash before I can do that. Recently I had a bsod where I could not boot after, all fans lights and whatnot came on, but nothing was controlling the fan speed. I had to remove the cmos battery for it to boot again.


Nothing is overclocked, DHCP is loaded.

Memory dumps are properly configured.


There has never even been a windows/minidump or windows/memory folder ever created.

Event viewer shows 161, 41, 6008, 1101 around the time of crash. Sometimes 21 & 1000.


When running WhoCrashed I can find two dump files:

crash dump file: C:\Windows\LiveKernelReports\WHEA\WHEA-20210222-0039.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x97E6B6
Bugcheck code: 0x124 0x0, 0xFFFFA50DA9FEEC00, 0xBEA00000, 0x108
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System


crash dump file: C:\Windows\LiveKernelReports\WHEA\WHEA-20210217-1742.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x97E6B6
Bugcheck code: 0x124 0x0, 0xFFFFD78D0589DA40, 0xBEA00000, 0x108
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System



I recently replaced a lot of hardware in a last effort attempt to fix this. The below list is current hardware in my PC, the only devices which have lasted thru my most recent hardware update are the GPU and PSU.


Asus prime b550m-a

Ryzen 5 3600

MSI Vega 56

Vengeance LPX DDR4 3600 8x2

Dell 875w psu

Samsung 500gb ssd

WD 1tb ssd


These crashes happen so randomly, its very torturous. I do a LOT of stuff on my computer, and this instability is absolutely killing me. I recently invested money not much to some but a significant amount for me in the new mb/cpu setup and I'm absolutely dying about still having this problem. Any and all help would be greatly appreciated.

:)

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT

 

BSOD dump

Hi Damian,

About your issue regarding BSOD on your PC. We suggest you to run this article:

Troubleshoot blue screen errors. It contains troubleshooting steps to perform to fix that issue.

We'll look forward to tour response.

 

BSOD Dump File Analysis

Hi,

Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
Troubleshoot blue screen.

Please let us know the result after following the steps.