Windows 10: BSoDs Unintended Shutdowns

Discus and support BSoDs Unintended Shutdowns in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi everyone, Please help me with this BSoD issues that I've been getting intermittently for over a month now. I've tried to research the parameter... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BleuRoyce, Dec 23, 2020.

  1. BLEUROYCE
    BleuRoyce Win User

    BSoDs Unintended Shutdowns


    Hi everyone,


    Please help me with this BSoD issues that I've been getting intermittently for over a month now. I've tried to research the parameter coding in the internet, but I am not sure if they are factual since that there is a huge amount of infos out there. I can attach 3 of the Event Viewer details of BSoDs from my laptop in this post by clicking thislink. My computer specs are:


    - Legion Y530-15ICH-1060 Laptop Lenovo - Type 81LB Windows 10 64-bit

    - Intel Core i7-8750H CPU @2.20Ghz 12 CPUs / 16 GB RAM

    - DirectX 12 / Intel UHD Graphics 630 / NVIDIA GeForce GTX 1060

    - Realtek Audio Speakers


    A month ago, I bought a new monitor a link and connected it via HDMI, but I dont think this is the source of this BSoD errors, and also over a month ago, I had changed the settings of my 2 mouse to something like "do not wake up my laptop if I accidentally move it" back setting from advance properties of Device Manager. The troubleshooting procedures that I have done in my part was:


    -Device Manager - nothing is needed to be updated. All good

    -Lenovo Canada website - tried their device update/diagnostic scan. All good I dont think it worked - I woke up still in the same webpage with the loading icon

    -Windows Memory Diagnostic - tried the restart and check for problem option, then after restarting, it went through the blue page where it displayed an introductory messages and more options, it went off at about 10 seconds, and then it restarted to Windows login. I tried to do it hastily by choosing the "Extensive" option, but the laptop went off after less than 10 seconds again.

    -Lenovo Utility - downloaded and installed it. After almost 5 hours of extensive diagnostic, the result is all fine.

    -Advance Troubleshoot options - diagnostic checks aren't available including the one for RAM or memory

    -Contacted the Lenovo Canada Technical Support and suggested to do a re-image or total reset of this laptop


    What should I do next? Any advices?

    Thank you in advance :

    :)
     
    BleuRoyce, Dec 23, 2020
    #1
  2. BAM12B
    bam12b Win User

    BSOD at shutdown PFN Corrupt message

    I ran with verifier two days without any BSOD excepting the PFN LIST CORRUPT that occurs at shutdown. I went back through all steps and here are the logfiles. Log Collector stopped when msinfo.exe timed out. I reran this manually and it got hung at OLE Registration step.

    072920-12640-01.zip - Google Drive
    OWNER981841-PC-(2020-07-30_09-53-22).zip - Google Drive

    - - - Updated - - -

    msinfo32.nfo - Google Drive
     
    bam12b, Dec 23, 2020
    #2
  3. 95VIPER
    95Viper Win User
    Bsod on shutdown

    Could be software, driver, or other incompatibilities.

    Try this for starters:http://support.microsoft.com/kb/929338

    or:http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

    Some info here:Windows XP Shutdown Troubleshooter

    You might have to go into msconfig and try to diagnose the problem by disabling and enabling drivers and services.

    Edit: That could have been caused by the bsod and bad shutdown corrupting the page file, see here at bottom of page(problems):Virtual Memory in Windows XP

    BSOD stop message info:Troubleshooting Windows STOP Messages
     
    95Viper, Dec 23, 2020
    #3
  4. JENNIFER BRI
    Jennifer Bri Win User

    BSoDs Unintended Shutdowns

    Shutdown problem on my Windows 10 laptop.

    Hello,

    We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

    • Type Troubleshooting in the search bar beside the Windows icon.
    • Select Troubleshooting from the results.
    • Under System and Security, select Fix Problems with Windows Update.
    • Choose Troubleshoot as an Administrator.

    Let us know if the steps above worked for you.
     
    Jennifer Bri, Dec 23, 2020
    #4
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BSoDs Unintended Shutdowns

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