Windows 10: BSODs when resuming from Sleep mode

Discus and support BSODs when resuming from Sleep mode in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, Ever since I upgraded to W10 Pro (from W8.1 Pro) my PC has started bluescreening when resuming from Sleep. MEMORY_MANAGEMENT is the most... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Janne, Nov 13, 2015.

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  1. JANNE
    Janne Win User

    BSODs when resuming from Sleep mode


    Hello,

    Ever since I upgraded to W10 Pro (from W8.1 Pro) my PC has started bluescreening when resuming from Sleep. MEMORY_MANAGEMENT is the most common one, and the only one that has occured so far after upgrade to Build 10586 (upgraded 2015-11-13).
    BSODs KMODE_EXCEPTION_NOT_HANDLED (NTFS.sys), SYSTEM_SERVICE_EXCEPTION, KERNEL_SECURITY_CHECK_FAILURE occured before upgrade to Build 10586, and might happen again. Minidumps for these disappeared during upgrade to latest W10 build *Sad

    BIOS is the latest one. Ran Memtest86+ yesterday, 8 passes with all 11 tests, no errors found. Windows Memory Diagnostics didn´t find anything either.

    Please help, warranty on all hardware will run out in a month and need to find out if any HW needs to be changed.
    Greetings from Gothenburg, Sweden *Party




    3: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************


    MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041201, The subtype of the bugcheck.
    Arg2: fffff6800001e090
    Arg3: c7200001eda3c847
    Arg4: ffffe000607d0930


    Debugging Details:
    ------------------




    DUMP_FILE_ATTRIBUTES: 0xc
    Insufficient Dumpfile Size
    Kernel Generated Triage Dump


    BUGCHECK_STR: 0x1a_41201


    CUSTOMER_CRASH_COUNT: 1


    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


    PROCESS_NAME: OneDrive.exe


    CURRENT_IRQL: 2


    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre


    LAST_CONTROL_TRANSFER: from fffff8029b1657fd to fffff8029b146460


    STACK_TEXT:
    ffffd000`2390da98 fffff802`9b1657fd : 00000000`0000001a 00000000`00041201 fffff680`0001e090 c7200001`eda3c847 : nt!KeBugCheckEx
    ffffd000`2390daa0 fffff802`9b03ae91 : fffff680`0001e090 00000000`03c12000 c7200001`eda3c847 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x109fd
    ffffd000`2390daf0 fffff802`9b03ab69 : ffffe000`00000000 00000000`00000006 ffffe000`1ea783c8 ffffe000`19e1b080 : nt!MiQueryAddressState+0x171
    ffffd000`2390db70 fffff802`9b3e193e : 00000000`00000006 00000000`00000002 00000000`03c12000 00000000`00000000 : nt!MiQueryAddressSpan+0x119
    ffffd000`2390dc10 fffff802`9b3e13c1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MmQueryVirtualMemory+0x56e
    ffffd000`2390dd80 fffff802`9b150ca3 : fffff6fb`7da00008 fffff6fb`40001db8 fffff680`003b7710 ffff4b32`50545e44 : nt!NtQueryVirtualMemory+0x25
    ffffd000`2390ddd0 00007ffe`2acf51b4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0011ad28 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`2acf51b4




    STACK_COMMAND: kb


    FOLLOWUP_IP:
    nt! ?? ::FNODOBFM::`string'+109fd
    fffff802`9b1657fd cc int 3


    SYMBOL_STACK_INDEX: 1


    SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+109fd


    FOLLOWUP_NAME: MachineOwner


    MODULE_NAME: nt


    IMAGE_NAME: ntkrnlmp.exe


    DEBUG_FLR_IMAGE_TIMESTAMP: 563b1170


    IMAGE_VERSION: 10.0.10586.3


    BUCKET_ID_FUNC_OFFSET: 109fd


    FAILURE_BUCKET_ID: 0x1a_41201_nt!_??_::FNODOBFM::_string_


    BUCKET_ID: 0x1a_41201_nt!_??_::FNODOBFM::_string_


    ANALYSIS_SOURCE: KM


    FAILURE_ID_HASH_STRING: km:0x1a_41201_nt!_??_::fnodobfm::_string_


    FAILURE_ID_HASH: {48c83227-3944-10a1-bf0f-11b43dc9c13b}


    Followup: MachineOwner
    ---------

    :)
     
    Janne, Nov 13, 2015
    #1
  2. DAVID HAZ
    David Haz Win User

    Problems with sleep mode in windows 10

    Hi Lee,

    You mentioned in your original post that you are randomly unable to resume from Sleep mode. This could be caused if your system have encountered a system problem while in Sleep mode or when going to or resuming from Sleep mode. May we have an update if you
    were able to update your Realtek drivers, and if updating it have helped lessen the Sleep problem?

    We look forward to your response.
     
    David Haz, Nov 13, 2015
    #2
  3. GWRAY
    GWRay Win User
    desktop hangs when resuming from sleep

    Since upgrading to Win 10 from 8.1, Dell Inspiron 530 Desktop "hangs" when resuming from sleep.

    Doesn't matter if I manually initiate sleep mode or if the power plan initiates sleep mode.

    When in process of resuming from sleep the Computer Fan comes on and does not go off, monitors continue to appear sleeping.

    Nothing else happens, the computer continues in this state until manually powered down.

    I can't find anything in event viewer that indicates the cause.

    Please advise.

    Thank you.
     
    GWRay, Nov 13, 2015
    #3
  4. AXE0
    axe0 New Member

    BSODs when resuming from Sleep mode

    axe0, Nov 16, 2015
    #4
  5. JANNE
    Janne Win User
    Yes I have. But since this site is new to me I won´t be running an unknown .exe file just to gather some log files. Please inform me what files you need and I´ll gather these myself.. Thanks in advance
     
    Janne, Nov 17, 2015
    #5
  6. AXE0
    axe0 New Member
    There are about 20+ files
    • 18 .txt,
    • 1 .nfo
    • 1 or more dumps
    but I wouldn't know how to get them in the correct way without the dm log collector doing it.
     
    axe0, Nov 17, 2015
    #6
  7. JANNE
    Janne Win User
    Ok, with .nfo I suppose you mean msinfo.nfo, I´ve attached it now.
    The dump file is already attached.
    Please tell me what 18 textfiles you need and I´ll attach them here in one zip file.
     
    Janne, Nov 17, 2015
    #7
  8. AXE0
    axe0 New Member

    BSODs when resuming from Sleep mode

    Just follow the bsod instructions and upload the zip.
    I won't download 20+ files when it can also be just 1 file.
     
    axe0, Nov 17, 2015
    #8
  9. JANNE
    Janne Win User
    I promise you I will zip them all in 1 file so you don´t have to download 20+ files. Just tell me what 18 .txt files you guys need and I´ll fix it.
     
    Janne, Nov 17, 2015
    #9
  10. AXE0
    axe0 New Member
    Sorry for the delay, currently this section is getting overwhelmed.
    Picture below is every file, except dumps, that is in the zip file.
    If you don't want to use the dm log collector, I'd say get the files and dumps and zip them up *Smile
    Please do not edit any file, some do for privacy reasons but it'll give problems with the analyse.
    Attachment 49438
     
    axe0, Nov 19, 2015
    #10
  11. JANNE
    Janne Win User
    I can see that many of these files aren´t native W10 files but are created by the Log Collector.
    So looks like I need to execute it anyways. I will do that after a wipe& clean install of W10, will come back in a couple of days when that is done. Thanks so far
     
    Janne, Nov 22, 2015
    #11
  12. AXE0
    axe0 New Member
    Without dumps it isn't needed to run the DM log collector. Just a FYI
     
    axe0, Nov 22, 2015
    #12
  13. JANNE
    Janne Win User

    BSODs when resuming from Sleep mode

    After a few rounds of Windows updates and a firmware update on the SSD the bluescreens are gone completely.
    A big thank you to you axe0 anyways!
     
    Janne, Dec 9, 2015
    #13
  14. AXE0
    axe0 New Member
    *Thumbs
    Glad to hear.
     
    axe0, Dec 9, 2015
    #14
  15. ITSSPIKEQ
    itsspikeq Win User
    i am having the same issues with you , and then updates my ssd firmware but sad it won't work. still getting BOSD after woke up from sleep mode. *Huh

    here is my thread
    Help New Skylake build getting random bosd after waking up from sleep - Windows 10 Forums

    could you please elaborate what kind of windows update did you do? where did you get it? so at least i can try my luck with that.

    I can't find any updates from "Windows updates" at this moment.
    Thank you
     
    itsspikeq, Dec 10, 2015
    #15
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