Windows 10: BT500 Bluetooth adapter won't work.

I recently got a new PC, and it used a motherboard that didn't come with Bluetooth or Wi-Fi. I had to use USB Bluetooth and Wi-Fi adapters. After installing drivers, the Wi-Fi worked just fine, but the Bluetooth didn't. After installing Bluetooth drivers 3 times while trying to connect to my Bluetooth headphones, it still won't work, but it does connect to mobile devices. I'm using a BT500 Bluetooth adapter from ASUS, and a G435 gaming headset from Logitech. There could be an issue with the headset, but how can I fix the problem?

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Bluetooth USB adapter recommendation

I have the following Nano Bluetooth USB Adapter TP-Link UB400 Nano Bluetooth 4.0 USB Adapter Amazon.com It worked fine plugged into the back of my desktop computer for over a year but now my Xbox One controller is unusable with it. I tried different rear USB 2.0 and USB 3.0 ports but that made no difference. I finally had to plug the adapter into a front USB port for the controller to work. Note I really don't want to tie up a front USB port because there are plenty of free USB ports in the rear. Is it possible this Bluetooth USB Adapter is defective or should I replace it with another? If a replacement should I get another nano adapter or should I get one with an external antenna? I have read that the following are supposed to be good. Has anyone had any experience with them or can recommend something better? ASUS USB-BT400 Nano Bluetooth 4.0 USB Adapter Amazon.com ASUS USB-BT500 Nano Bluetooth 5.0 USB Adapter Amazon.com

 

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