Windows 10: Buffalo NAS Navagator 2.82 Connection Errors

Discus and support Buffalo NAS Navagator 2.82 Connection Errors in Windows 10 Software and Apps to solve the problem; I have three Dell XPS desktops (two 8700 and one 8300) and two Buffalo NAS units connected to my home network. When I run Buffalo NAS Navigator V 2.82... Discussion in 'Windows 10 Software and Apps' started by SoFine409, May 8, 2016.

  1. SoFine409 Win User

    Buffalo NAS Navagator 2.82 Connection Errors


    I have three Dell XPS desktops (two 8700 and one 8300) and two Buffalo NAS units connected to my home network. When I run Buffalo NAS Navigator V 2.82 (the latest version) on one of the 8700s is see the following communication errors from both NAS units (the other 8700 desktop shown no errors):

    Buffalo NAS Navagator 2.82 Connection Errors [​IMG]

    When they errors are expanded they are "drive info not returned" and "error info not returned." I can browse the shares on both units, both through Navigator and my Windows 10 PC with no problems. I can create and delete files just as I always have and I can log into then through the browser function and no errors are reported. Clearly both units are operating correctly, or so it would appear. I've uninstalled NAS Navigator and reinstalled but the communication error notices persist. I have the latest version of Navigator (2.82) and the firmware on both NAS units is current. The last time I used NAS Navigator on 4/13 there were no communication errors. I'm running Win 10 V 10586.218 on both desktops. Any thoughts about what might be causing this on one desktop and not the other and how I mighty be able to fix it?

    Update: I found this event log entry from the first failure of NAS Navigator. Anyone with any additional ideas?

    Buffalo NAS Navagator 2.82 Connection Errors [​IMG]


    :)
     
    SoFine409, May 8, 2016
    #1

  2. I get error code 0xc03a001a when trying to back up windows 10 to my NAS that is connected to router. Antbody have an idea what to do next.

    when trying to back up windows 10 to my NAS that is connected to router. Windows 10 home on new dell computer. Buffalo router and Buffalo NAS. Window 10 has been nothing but headaches for me.
     
    MikeWood-735, May 8, 2016
    #2
  3. Network problems

    I can't access my 2 NAS'.

    The Buffalo NAS sends an email daily to show its status, which is working fine, so I know the network address is ok, but I get the error " Windows cannot access" the network address" when i try to add it in "Map network drive".

    In my Netgear NAS I get the error in "Microsoft Windows Network" that "The network path was not found."
     
    A J Ricaud, May 8, 2016
    #3
  4. pbcopter Win User

    Buffalo NAS Navagator 2.82 Connection Errors

    pbcopter, May 8, 2016
    #4
  5. SoFine409 Win User
    Thanks pbcopter. I downloaded 2.83 an I'll try it tomorrow morning. Maybe that will help.
     
    SoFine409, May 8, 2016
    #5
  6. SoFine409 Win User
    Just tried it - no joy! Dang!
    It must be something with the network protocols that changed after I last used it on 4/13. Odd that I have no problems with the other Dell 8700 and 8300 on the same network. I suspect the KB3147458 that was installed on the problem PC on 4/13 is the culprit.

    UPDATE: I discovered that the event log entry for NasNavi that I found in my first post references (0xC0000417) an invalid C-Runtime parameter. Since I've already run SFC and although it did fine corrupted files and fixed them but did not solve this problem, it look like I'm stumped. Anyone have any ideas?

    UPDATE: After doing a little more research I thought it might be a problem with the C++ Redistribution Packages so I did a repair of the 2012 and 2013 (x86 and x64) installations. That did nothing. I also have the 2008 and 2010 Redistribution Packages but there is no repair options on those.
     
    SoFine409, May 8, 2016
    #6
  7. mrf5022 Win User
    Please keep us updated if you find a fix. I have the exact same thing happening to me. Oddly enough mine also started doing this on Monday.
     
    mrf5022, May 10, 2016
    #7
  8. SoFine409 Win User

    Buffalo NAS Navagator 2.82 Connection Errors

    Hi mrf5022. I've discovered a solution that worked for me:

    • Open Task Manager.
    • Select the Startup Tab
    • Find "NASNavigator" and if it is Disabled then set it to Enabled
    • Do the same with "NAS Function Scheduling Application" It might not be necessary to enable this but I just did it to be consistent.
    • Restart windows

    NAS Navi should now find the NAS unit(s) more quickly and without experiencing error communication problems. I now remember disabling several startup items some time ago to speed up boot time. I probably never tested this one to see if it had any impact. Needless to say I'll be more carefull next time. Let me know if this works for you.
     
    SoFine409, Apr 5, 2018
    #8
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Buffalo NAS Navagator 2.82 Connection Errors

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