Windows 10: Bug affects Windows 10 version 1809 shutdown and sleep negatively

Devices with Windows 10 version 1809 may take a prolonged time (60 seconds) to shut down or enter sleep mode because of a newly discovered bug.Microsoft employee Philip Froese confirmed the bug on Microsoft's Tech Community website.

The issue affects devices with connected USB Type-C devices, e.g. docks, chargers, or mobile devices during the power change.

Froese notes that the issue may cause a 60 second delay when shutting down or putting the system to sleep if USB Type-C devices are connected to the Windows 10 devices.



Microsoft identified the bug in the USB Type-C Connector System Software Interface software implementation. It occurs when the USB Type-C Connector System Software Interface manages new connect or disconnect events while shutdown or sleep are initiated.

A bug in the USB Type-C Connector System Software Interface (UCSI) software implementation in Windows 10, version 1809 can cause a 60 second delay in the system sleep or shutdown process if the power-down happens while the UCSI software is busy handling a new connect or disconnect event on a USB Type-C port.
​

The issue does not affect the functionality of the USB Type-C port on the device; both system and ports should function normally on the next start of the system.

Apart from the extra one minute the sleep or shutdown process takes in this circumstance, this bug does not affect normal functionality of USB Type-C on your machine. The system and the USB Type-C ports should continue to function properly after the next wake or restart of the system.
​

The issue has not been added to the list of known issues for that particular version of Windows 10 yet. The last issue on Microsoft's Doc page for Windows 10 version 1809 was added on June 21, 2019. It describes an iSCSI-based SAN connection issue.

Froese did not reveal when Microsoft plans to release a fix for the issue (it is certain that it will get fixed). It is also unclear why only Windows 10 version 1809 is affected by the issue and not other versions of Windows 10.

The only options that users have who work on affected devices is to either disconnect USB Type-C devices from the device before shutting down the device or entering sleep mode, or to take the hit and wait the extra 60 seconds. (via Deskmodder)

Windows 10 version 1809 was one of the buggiest Windows 10 releases since the initial release in 2015. Things have calmed down a bit but it took months of fixing to resolve most of the major bugs that plagued users who upgraded early to the version of Windows 10.

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Shutdown & Sleep bug

Hello there,

I'm having Dell Inspiron 5547 when it was shipped it came with windows 8.1 64-bit with no issues of SLEEP & SHUTDOWN but when updated to windows 10 my laptop started having issues with SLEEP & SHUTDOWN.

1)When I close the lid or keep the system in sleep mode it never wakes up its need a hard boot or need to have forced shutdown by pressing the power button, still no patch for the bug is available.

2)when the system is shutdown it continues to draw power from the battery and in morning the battery is completely drained.

Have gone through entire suggestion given by Microsoft engineer & community member but had no solution.

Hence contacted Dell support but they told its Microsoft's problem hence contacted them below is the list of tickets so generated with no solution:-

920338887

1314118108

1311883091

1311881250

1314642321

1314806258

Finally one of the Microsoft executive said it's an issue with the DELL drivers when contacted to DELL they said its an issue of MICROSOFT and they have in written from Microsoft that both issue are because of WINDOWS 10.

I'm feeling like a football who is been kicked from one goalpost to another with no goal scored...

Now what should be the final solution as now I can't rollback to windows 8.1 as I'm way past the grace period for rollback???

 

Shutdown/Sleep Issues

Hi,

Eversince I have upgraded to the Windows 10, 1809 Version build 17763.1, my laptop does not shutdown if I click on the shutdown button, and neither goes to sleep, if I click on the sleep button. Everytime I click shutdown, it just restarts, same with sleep/hibernate
options. If I close the lid, the display is closed but the laptop remains powered on and the battery continues to discharge.

I have tried checking the various settings but none seem to work. I have a Dell i7 Laptop. Kindly help.

Regards,

 

Windows 10 Shutdown and sleep, IE keeps hanging

Hi,

For us to better assist you with your shutdown, sleep and IE issues, we'd like to know the following:

• Were there any changes made to your computer prior to this issue (e.g. Windows updates)?
  
• What troubleshooting steps have you done to resolve the issue?
  

We're looking forward to your reply.