Windows 10: Bugcheck 0x00000001 APC_INDEX_MISMATCH

Discus and support Bugcheck 0x00000001 APC_INDEX_MISMATCH in Windows 10 BSOD Crashes and Debugging to solve the problem; Just seeing these about once a day now, no idea what is causing it. Could really do with some diagnosis - BluescreenView says it's ntoskrnl.exe but... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mr-b, Jul 9, 2019.

  1. mr-b Win User

    Bugcheck 0x00000001 APC_INDEX_MISMATCH


    Just seeing these about once a day now, no idea what is causing it.

    Could really do with some diagnosis - BluescreenView says it's ntoskrnl.exe but that doesn't help me much.

    Any help most welcome!


    Dump file and config/msinfo text files at https://1drv.ms/f/s!AuUbJEt9TfsulRcKfzy7oyT3H_Mv

    :)
     
    mr-b, Jul 9, 2019
    #1

  2. Stop code APC_INDEX_MISMATCH

    Hi,

    The error you've encounter usually appears when a new hardware was installed on the computer. It could be a USB device that is newly installed. It's recommended that you install and update the device's drivers.

    For you to update the driver manually, follow the steps below:

    • Right-click on the Windows key.
    • Click Device Manager.
    • Locate and expand the category where the new device belong.
    • Right-click the device’s name from the list and click Update Driver Software.

    If the above steps did not resolve the issue, we suggest that you follow the instructions given to troubleshoot blue screen errors found in this
    article.

    For more information regarding the error, refer to this article:
    Bug Check 0x1: APC_INDEX_MISMATCH
    .

    Let us know if you need further assistance.
     
    Reymichael Ros, Jul 9, 2019
    #2
  3. BSOD APC_INDEX_MISMATCH win32full.sys on Windows 10

    Thank you for sharing those information. Rest assured that we will be looking into this from our end.
    Bugcheck code 0x00000001 is related to other blue screen errors, not just
    APC_INDEX_MISMATCH. Try following the Answer provided by
    Sachin Dhir in this thread. It will help us further
    identify and isolate the cause of the blue screen error that you're receiving.

    Let us know how it goes.
     
    Patricia Yu, Jul 9, 2019
    #3
  4. Jay Jap Win User

    Bugcheck 0x00000001 APC_INDEX_MISMATCH

    BSOD 0x00000001 APC_INDEX_MISMATCH DELL Precision 7510

    Hello Josef,

    Upon checking the DMP file that you have provided, I was able to locate this information,
    APC_INDEX_MISMATCH (1) which is related to this bug article.

    In my understanding, there is a software driver that was installed to run a specific hardware, but it is not compatible. Unfortunately, I wasn't able to identify it thoroughly identify which driver that is under the mini dump. I suggest that you use a driver
    verifier to drill down the issue. You can refer to this Forum Article created by
    ZigZag3143 for more information regarding the driver verifier.

    Since the issue that you are facing is more complex that what is typically answered here in the Community, it would be more appropriate to redirect your query to the IT professionals in our
    TechNet forums who are well equipped with the knowledge on this issue.

    Regards.
     
    Jay Jap, Jul 9, 2019
    #4
Thema:

Bugcheck 0x00000001 APC_INDEX_MISMATCH

Loading...
  1. Bugcheck 0x00000001 APC_INDEX_MISMATCH - Similar Threads - Bugcheck 0x00000001 APC_INDEX_MISMATCH

  2. Apc_index_mismatch

    in Windows 10 BSOD Crashes and Debugging
    Apc_index_mismatch: Hi, I get often this blue screen APC_INDEX_MISMATCH Can you help me to debug that ? I downloaded your tool Beta-Log-collector. Attached my results. Thank you very much for your help, and your time. Cheers, 131747
  3. Blue Screen of Death APC_INDEX_MISMATCH

    in Windows 10 Installation and Upgrade
    Blue Screen of Death APC_INDEX_MISMATCH: https://1drv.ms/u/s!ArmqW-avb6fvrEHdsAy3a9IBAb4P Here are all the minidump files and MSinfo32 stuff as requested. WhoCrashed lists the error as: "This was probably caused by the following module: ntoskrnl.exe (nt+0x1A9490) Bugcheck code: 0x1 (0x7FFC0673A574, 0x30, 0x0,...
  4. APC_INDEX_MISMATCH Blue screens

    in Windows 10 BSOD Crashes and Debugging
    APC_INDEX_MISMATCH Blue screens: So lately Ive been having these blue screens when my computer crashes with the error APC_INDEX_MISMATCH. It happens a few times a day but when Iam playing games it seems to be occuring way less often. I don't really know what to do fix this as Iam not that smart around this...
  5. Apc_index_mismatch

    in Windows 10 BSOD Crashes and Debugging
    Apc_index_mismatch: My Hewlitt Packard laptop (windows 10 64 bit) gave a light blue screen when I was using it all of a sudden with the message "Your PC ran into a problem and needs to restart. We're just collecting some error info and then will restart soon (100% complete) If you'd like to...
  6. BSOD after wake, error code APC_INDEX_MISMATCH

    in Windows 10 BSOD Crashes and Debugging
    BSOD after wake, error code APC_INDEX_MISMATCH: Hey! I'm having a hard time figuring out what is causing this BSOD. It started in Windows 8, and after reading around, and trying several things (changing parameters in the BIOS, updating drivers, etc.) I thought (well..hoped..) that upgrading to Windows 10 might solve...
  7. APC_INDEX_MISMATCH and others. All caused by ntoskrnl.exe

    in Windows 10 BSOD Crashes and Debugging
    APC_INDEX_MISMATCH and others. All caused by ntoskrnl.exe: This all started happening randomly while playing Dark Souls 3 when it just froze. Now nothing has helped. I tried using a beta driver and that seemed to make it worse. I rolled back the driver and it doesn't crash immediately, but if I try to run any 3d game I know a BSoD is...
  8. Webcam + VLC = APC_INDEX_MISMATCH

    in Windows 10 BSOD Crashes and Debugging
    Webcam + VLC = APC_INDEX_MISMATCH: I have a webcam as capture device with 32 bit VLC, and every 2 weeks or so when I start the cam/VLC I get APC mismatch. The system restarts, and I try again - usually takes several attempts (ie crashes) before the cam/VLC works. Webcam is USB Logitech C270 and VLC is latest...
  9. Apc_index_mismatch [bsod]

    in Windows 10 BSOD Crashes and Debugging
    Apc_index_mismatch [bsod]: Hello Yesterday after coming back to my laptop after about 5 hours I brought it out of standby and whilst doing some work it blue screened with the error APC_INDEX_MISMATCH. I think I was trying to enter the character 1/2 with an ALT code. The error happened 3 times. I ran...
  10. BSOD Kernel_Security_Check_failure APC_index_Mismatch

    in Windows 10 BSOD Crashes and Debugging
    BSOD Kernel_Security_Check_failure APC_index_Mismatch: I am continuously getting these errors after formats, resets, and everything i can think of. I've been told the hardware checks out and it must be a software issue, any help on the issue would be greatly appreciated. 36401