Windows 10: BugCheck causing system to restart / fail.

For a few weeks now I've been trying to troubleshoot my new system and this one error is restarting my PC at random times. What does this mean? How can I fix it?




:)

 

System Reboot for Bugcheck 0x00000124


Hi Guys,

I recently purchased a MSI laptop (GT72VR 6RE), and upgraded Win 10 version from Home to Pro. Performed the upgrade as soon as I fired up the laptop for the first time.

Last couple of weeks, while working on Google Drive (via Chrome) the computer will suddently lock up, and after couple of seconds reboot.

Checking Event Viewer, it shows the following events:



Details for the listed events in sequence:

• The previous system shutdown at 4:48:27 PM on ‎5/‎09/‎2016 was unexpected.
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
• Audit events have been dropped by the transport. 0
• The driver \Driver\WUDFRd failed to load for the device ACPI\ENE0110\5&14353508&0.
• A corrected hardware error has occurred.
  
  
• A corrected hardware error has occurred. (same as above)
• The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0002c0c2028, 0x00000000be000000, 0x0000000000800400).

It has happened twice so far and that has me bit worried.
Previous one had the following bugcheck error:

• The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800765cd8b8, 0x0000000000000000, 0x00000000000000a0).

Would really appreciate if someone can point out anything.

It is a brand new laptop (couple of weeks old). And both the times when it crashed, I was using Chrome (google drive, or writing email etc), wasn't playing games. The CPU/GPU isn't overclocked either.

Thanks in advance.

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.

 

Automated Restart of Windows 10 PC

Hello,

If Windows suddenly restarts without warning, or restarts when you try to shut it down, it might be caused by one of several issues. An outdated driver and software conflict are some of the possible reasons. Having said that, we suggest performing
the following steps:

Step 1: Disabling the automatic restart option to view error messages.

Many hardware driver or operating system errors will cause the computer to display a specific error message before stopping the operation or shutting down the computer. However, if the Automatically restart option
is enabled, an error message might not be displayed despite an error taking place. Disable this option to allow the computer to display the error message.
Follow these steps to disable the Automatically restart option:

• 
  In Windows, search for and open View advanced system settings.
  
• 
  Click Settings in the Startup and Recovery section.
  
• Remove the check mark next to Automatically restart under System Failure, then click OK.
• Restart the computer.

Step 2: Checking for failed hardware.

Hardware problems can cause the computer to restart unexpectedly.

Let us know if that worked out for you.