Windows 10: Bugged Accounts in Windows Mail App -- Can't Remove

Hi,


First off, please do not post generic instructions on how to delete accounts in Windows Mail.

I'm an advanced user, and I have already tried all conventional methods.


Please. I mean it. If you do, that'll only mean you have not read the topic. Thanks.


The issue:

I'm using Windows Mail not MS Office Outlook.

Two bugged Microsoft accounts appear on it all the time. They belong to me and are generally in use, but arenot functional in the Mail app. They are bugged and do not work. They do not fetch mail and can't be used to send it. They just hang there, that's it.


They seem to have bugged out after one questionable backup&restore procedure on my User folder.


As I've previously mentioned, I can't delete them nor make them work.

• If I try deleting them using the Mail app's UI, simply no dialog shows up after I press on the account name in the 'Manage accounts' section of options. This is why no generic instruction on account removal helps me.
• If I try uninstalling app using Windows App and Features window, these two accounts just reappear after I reinstall the Mail app and set up my account. Whatever I do, I end up with three accounts in the Mail app: one working ant two bugged I can't get rid of.
• Deleting the microsoft.windowscommunicationsapps in AppData\Local\Packages won't help because this is what uninstalling also does.

I think there're some files in the User folder that make those bugged accounts appear. I've tried some guides on this but they seem a bit dated, and my up-to-date Windows doesn't store Mail data in the folders I've read about in those guides anymore.


Is there any way to get rid of this junk data without purging my User folder? Where should I look for it?


Thanks.


I'm on Windows 10 Pro 1909.

:)

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Cannot open mail app settings


OK, my next suggestion was going to be uninstalling Mail and Calendar and reinstalling from the Windows Store. You can have a go at this by following these steps.

1. Open the Start menu, type Windows PowerShell.
2. Right click on the Windows PowerShell and select Run as administrator.
3. Enter the below command to remove the Mail and calendar app.

get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

After performing the above steps, install the Mail and calendar app from the Windows Store.

Hope this helps, you will, of course, have to add you accounts back again.

 

Manually removing account from Windows 10 Mail app

Hi Ryan,

Let's see if you already have followed the correct steps in removing the account from the Mail app.

Kindly check this link for the
steps in deleting an email account from the Mail app.

If these are the same steps you already have followed to remove the email account, you may check these links in troubleshooting the Mail app:

• Resolve sync issues in Mail and Calendar apps in Windows 10
  
• Troubleshooting Mail and Calendar apps for Windows 10
  

We'll be waiting for your response.

Regards.