Windows 10: Built-in apps fail to launch

Discus and support Built-in apps fail to launch in Windows 10 Software and Apps to solve the problem; Not sure which forum to post this in -- since it has to do with apps, trying here. I'm at my wits end with my new Windows 10 laptop! The built-in apps... Discussion in 'Windows 10 Software and Apps' started by DickinSD, Feb 4, 2020.

  1. DickinSD Win User

    Built-in apps fail to launch


    Not sure which forum to post this in -- since it has to do with apps, trying here.
    I'm at my wits end with my new Windows 10 laptop! The built-in apps (e.g., Connect, Feedback Hub, Microsoft Store, Movies & TV) show splash screens and then disappear after a couple seconds. Unfortunately, I can't say whether they've ever worked -- I've never tried to use them before!
    With respect to the Microsoft Store app, I've gone through the wsreset.exe process -- the result is a dialog box titled "MS-Windows-StoreBuilt-in apps fail to launch :purgeCaches" which states: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access this item." Of course, since Feedback Hub doesn't work either, I can't submit any.
    I'm the sole user -- therefore administrator -- of this laptop. I show as having full control of the entire folder/file structure.
    Looking at that app, I see it says: "Version 120001.1001.5.0, App 0 bytes, Data 0 bytes, Usage 0 bytes"
    Similarly. looking at the Movies & TV app, I see: "Version 10.20011.10711.0, App 0 bytes, Data 16.0 KB, Usage 16.0 KB"
    I tried resetting both of them -- no change in results.
    Ran some of the "Get-AppxPackage..." seen in other posts command in PowerShell (opened as administrator) to reinstall all apps -- no change in results. However, there were numerous failure messages. Most said: "Cannot find path Program Files\WindowsApps\...." -- for good reason: there is no such folder! A few were "Deployment failed with HRESULT..."
    I really Really REALLY don't want to reset the computer -- it's taken quite a while and trouble to get everything up and running smoothly!
    Laptop is Toshiba Tecra A50-EC running W10 Pro v. 1909.
    What else can/should I try?

    :)
     
    DickinSD, Feb 4, 2020
    #1
  2. Arul_D Win User

    "Built-in administrator" still denied access to many apps and functions

    Hi Andy,

    • What is the exact error message you are getting when you try to open apps?
    I understand your concern about accessing the operating system. I apologize for the inconvenience caused to you, I realize this may be frustrating. We are here to help you in resolving the issue.

    This issue might have occurred due to corrupted system settings/ system files. Try the below troubleshooting steps and check if it helps.

    Method 1: I suggest you to check if Built-in Administrator account is enabled. If so, try to disable.

    Step 1: Follow the steps toDisable Built-in administrator.

      • Press Windows + X key together on your desktop screen.
      • Click on Command Prompt (admin) to open
        Command Prompt
        .
      • Type the following command and hit Enter:
      • net user administrator /active: no (Check for the spaces)
    Restart the computer and check with the status of this issue.

    Step 2: Also, I suggest you to refer to the below thread replied by
    Marilyn O on November 22, 2012 as this suggestion has helped many others and check if it helps you as well.

    App can't open with built in administrator account


    Hope it helps. Get back to us with an updated status of this issue for further assistance.
     
    Arul_D, Feb 4, 2020
    #2
  3. Arul_D Win User
    Windows10 think my local user admin as Built-in Administrator. App can't be openen using the built-in administrator account

    Hi Abdullah,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the operating system. I apologize for the inconvenience caused to you, I realize this may be frustrating. We are here to help you in resolving the issue.

    This issue might have occurred due to corrupted system settings/ system files. Try the below troubleshooting steps and check if it helps.

    Method 1: I suggest you to check if Built-in Administrator account is enabled. If so, try to disable.

    Step 1: Follow the steps toDisable Built-in administrator.

      • Press Windows + X key together on your desktop screen.
      • Click on Command Prompt (admin) to open
        Command Prompt
        .
      • Type the following command and hit Enter:
      • net user administrator /active: no (Check for the spaces)
    Restart the computer and check with the status of this issue.

    Step 2: Also, I suggest you to refer to the below thread replied by
    Marilyn O on November 22, 2012 as this suggestion has helped many others and check if it helps you as well.

    App can't open with built in administrator account


    Hope it helps. Get back to us with an updated status of this issue for further assistance.
     
    Arul_D, Feb 4, 2020
    #3
  4. Built-in apps fail to launch

    Get Started app wont launch

    Hi,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    To assist you better, I would like to ask what is the error message you get when the app is launched.

    Suggest you to run the Windows Store Apps troubleshooter by following the steps below:

    • Type “Troubleshooting” in search bar and press Enter.
    • Click on “View All” on top left pane.
    • Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

    Hope the information is helpful. Feel free to
    write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Feb 4, 2020
    #4
Thema:

Built-in apps fail to launch

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