Windows 10: Built In Camera Takes pictures but no video

My built-in webcam/camera was working fine last week when I used it last. When I went to use it today, it would take pictures but not video which is what I need. Some solutions had to do with finding the camera on the control panel and device manager, but I couldn't find it under either. I know it's on my computer, as I can bring it up, but I can't do any of the suggested changes or use the video feature.

:)

 

Built in camera

Hi Roy,

The issue you are experiencing with the built-in camera on your device might be caused by the update you installed. However, for us to fully identify the cause of this issue, we would be gathering additional information. Kindly answer the following:

• What troubleshooting steps have you tried so far?
• Can you send us a screenshot of the error message you are getting? Make sure that you remove all personal information.
• Have you tried updating the driver of the built-in camera?
• What is the current version and build number of your computer? To get the information, kindly follow the steps below:
  • Click on the Start menu.
  • Type winver.
  • Press Enter.

 

My built-in camera on my computer is not clear. The pictures and video come out Grainy.

My built-in camera on my computer is not clear. The pictures and video come out Grainy. I checked my screen resolution and It is set to all the "Recommended" settings.

 

My built in camera doens't be recognized by windows 10 camera app

Hi Paulo,

Allow us to verify some information to isolate this issue. We would like to ask a few questions.

• Did you receive any error messages when you tried to use the camera with the Camera app?
• Have you tried updating the drivers of your built-in camera?
• Do you have any antivirus installed in your computer?

To help us address this problem, we suggest that you check out the resolution or troubleshooting steps provided on this

link.

Let us know of the result.

Regards.