Windows 10: Built in CD/DVD player/burner not completing process. It stops, open disc tray, after about...

I have a H/P desktop PC, model# 510-a010 that came equipped with what I CD/DVD player/burner. I tried burning a DVD and the process runs its course until it reaches about 96 percent complete, and then it stops processing and the disc tray opens up and then it shows and error message in a small screen in the screen. Believing my factory Windows Media Player was not designed to burn CD or DVD's, I downloaded & installed Nero Platinum , 2019 which comes with comes with a CD & DVD burning program and I get the same results. The burner stops after reaching about 98 percent and opens the disc tray & shows some kind of error on my screen. Is my factory installed CD/DVD only a player and not a burner. The model # for the CD/DVD installed unit is hp-HLDS-DVDRW-GUD1N located in my E: drive. Does this mean I have to replace my current player and install one that is also a burner. My PC is only about two years old. Can anyone offer some advice on my model number PC.

:)

 

Burning photos to a CD Disc

Hi Jimmy,

We suggest that you use Windows Media Player to burn the images. Please follow the steps below:

• Open Windows Media Player.
• In the Player Library > Burn tab > select
  Burn options.
• Choose Audio CD or Data CD or DVD.
• Insert a blank disc into your CD or DVD burner. (Select the drive you want to use if your PC has more than one CD or DVD drive)
• Search for the items in your Player Library that you want to burn to the disc, and then drag them to the list pane (on the right side of the Player Library) to create a burn list.
• When you're finished with the list, select Start burn.

Note: If necessary, click the Clear list button to remove all items from the previous burn list.

Let us know how it goes.

 

Cd/dvd burner

Hi James,

Yes, Windows 10 is still capable of burning files into a CD/DVD. To burn files into a CD-RW or DVD-RW, follow these steps below:

• Open File Explorer > Click This PC > Right-click the name of the disk drive and select
  Eject.
• Insert a black disc into the drive and close the drive > Double-click the drive icon to open the
  Burn a Disc windows.
• Type a title for your disc > Select between Like a USB flash drive or
  With a CD/DVD player.

If you select, Like a USB flash drive:

• Click Next in the Burn a Disc window.
• Select the files/folders to be copied on the disc > Drag the file/folders to the CD drive icon on the left panel.
• After copying, you can eject the disc.

If you select, With a CD/DVD player:

• Click Next in the Burn a disc window.
• Select the files/folders to be copied on the disc > Drag the file/folders to the CD drive icon on the left panel.
• Right-click on the empty area, the select Burn to Disc.
• Type the disc title in the Prepare the disc window > Select the
  recording speed > Next.
• You'll get a You have successfully burned your files to the disc message >
  Finish.

Get back to us and let us know what happens after.

 

CD/DVD Burner /Player

Looking for recommendations for a CD/DVD Burner/Player compatible with Windows 10. Lost my CD/DVD app when upgraded to Windows 10.