Windows 10: Built-in display not working after update, only external monitor

So I have this issuehappend to me 2x in the past, where after Windows updates, I can't get my built-in monitor to work, even tho the panel itself is working just finepost screen and backlight work. Tried many options such as reinstalling drivers for both iGPU and my GT 740M, the processor and various other drivers. Most recently happend after update KB4565483. Nothing other than reinstalling a fresh installation of Windows seems to work...can i get any help?


I have Lenovo ThinkPad E531i7-3632QM, 16GB of RAM, Intel 4000 Graphics as well as dedicated GT 740M.


Also, switching graphics in BIOS doesn't seem to help at all.


Thanks for any advice.

:)

 

External monitor display settings

Hi,



Thank you for posting in Microsoft Community.



I understand that you are facing issues with the display scaling on your external displays. We will certainly look into this for you.

As you are using Vizio TV, you may have to try using custom resolution settings if the in-built settings do not provide the required settings.

For better clarity, please let us know:

• What is the version of Windows 10 that is currently installed on your computer? You can click on Search and type
  winver.
• Are you aware of any recent changes to the system, such as updates, after which you are facing this issue?
• What is the make and model of your computer?

Meanwhile, I would suggest you to check the steps mentioned in the Workaround section in

Windows scaling issues for high-DPI devices

I would also suggest you to check the Display drivers. Please refer

Troubleshoot external monitor connections in Windows 10

Set up dual monitors on Windows 10



Let us know how it goes.

Regards,

Vivian S

 

No display on laptop's external monitor-Monitor recognized but blank

After the recent Windows 10 update, my wife's laptop no longer displays on the external monitor. All was well before the update.

I am comfortable that Windows sees the monitor because clicking on Display Settings shows two displays. If I unplug the HDMI cable, only one display is shown.

I have confirmed that the monitor works by trying it with another laptop. I have also changed the HDMI cable between the laptop and the external monitor.

Device manager reports that I have the latest display driver installed.

I would appreciate any and all suggestions.

 

External Monitor with Quicken

Hi Mark,

It is possible that the display resolution automatically adjusts after connecting to an external monitor. For us to properly isolate this issue, we have some questions for you:

• Are you experiencing the same issue even without using the Quicken tool?
• Have you checked if the display resolution settings of the Surface device and the external monitor is the same?
• Have you tried checking for a graphics device driver update?
• What troubleshooting steps have you done to isolate the issue?
  

We're looking forward to your response.