Windows 10: Built in mic is not working! I have tried everything

My built-in mic is not working. I have tried everything under sound issues on Microsoft and even followed all the steps on the HP website. When I go to my settings and try to troubleshoot the mic, it shows a green bar saying that my mic is working. However, I've tried on several different platforms, the camera, Zoom, an online mic test, voice recorder, and no sound is recorded. The reason I think its a Windows issue and not that my mic is broken is because of that green bar. When I talk into the mic it says it registers sound so it must be a software problem. Also this problem started back in May/June after an update, but because my classes ended I forgot this was an issue my laptop was having. I just updated today, hoping that this would fix my issue but it did not. I have connected my headphones and that mic does work. So can someone let me know if this is actually my mic that is not working or is it the software.

Once again, when I say I have tried everything that includes troubleshooting, restarting drivers, checking for driver updates, microphone settings, app settings, and more things that I can't remember.

I would also like to add that I got this laptop in April so it is fairly new. I can use my headphones but this is frustrating because its a very new and well kept laptop. It has not been dropped or spilled on and its been kept in its case indoors and out of the heat. I have a HP Spectre Folio and the mic that it says it uses is the Microphone Array Intel SST.

:)

 

Built in mic not working

Hi Ravindran,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with accessing in-built mic on your device, we will help with this issue.

Step 1: Run the Hardware and Devices troubleshooter
and check.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Follow the steps to run the troubleshooter:

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all
  and select Hardware and Devices.
• Click on Advanced and then click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.
  

Step 2: Uninstall and Update the driver.

This issue might have also occurred due to corrupted drivers hence, I suggest you to uninstall the existing driver and update it.

Steps:

• Right click on the Start button from the desktop and select
  Device Manager.
• Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Uninstall.
• Restart and Windows will re-install the
  IDT High Definition Audio driver.
• If it works fine otherwise try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

USB Mic Problems.

The next step is what I suggested originally. Try it in a friend's PC or take it to Best Buy and ask them to try it one of their PC's. Have to confirm the mic is working OK.

 

Headset Mic Not Working

I really need some help.

I have a Cloud Stinger HyperX headset.

So the Microphone was working fine for many months then a few weeks ago it just stopped.

It does not show up on my list of Recording Devices anymore.

The only Mic I have is the one built in the computer.

I have tried multiple solutions and nothing works. Any suggestions?