Windows 10: Built in sound not working anymore, PLEASE HELP

So I was playing a game while watching videos. No headphones, no nothing. Suddenly my sound cuts off. I check my speaker options and the built in speaker option is no longer there, only two others that I currently can't access. I restarted my computer multiple times, and tried troubleshoots. I even tried connecting headphones that were connected to the built in speaker, nothing. Please help!

TLDR: Built in speakers won't connect, tried things to no avail.

submitted by /u/ANormUser
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:)

 

Built-in Microphone not working (only residual sound)


I'm not sure if this problem came when I updated to Windows 10, but my built-in microphone is not working anymore. When I test it there is some residual sound (as some friends also tell me when I do TeamSpeak with them without a headset through the 3.5mm jack). I'm using an Acer Aspire 5741 (I'm not sure how to check the specific microphone specs or its driver). Isthis common? Do you have any suggestions?

Thanks in advance!

 

sound not working

Hello Austin,

Thank you for posting your query in Microsoft Community.

Method 1:

Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the playing Audio troubleshooter.

Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website.

Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.