Windows 10: Built-in webcam in WIndows 10 not working blank screen

My built-in webcam is no longer working on Windows 10. However, the white LED of the webcam is on.

Using Cyberlink YouCam as well as Windows default camera app, i get a blank screen , and capturing pictures or recording videos gives error.


I have tried to uninstall the driver from device manager, and then reinstalled it, but it not work.
In device manager, under the tab 'Cameras', there is HP Truevision HD. The driver is up to date.

I have tried restarting the laptop and it did not help.

I tried windows update but that is now up-to-date yet did not help.



WHat can i do to fix this issue?
How can I be sure it is a software issue?

Device manager shows 1 device under cameras, so I doubt it its a hardware problem

:)

 

Windows 10 doesn't detect my built-in webcam

So, I installed Windows 10 Home a few days ago, and I've been unable to use my webcam ever since. I've taken a look at my device manager, but the webcam (it's a BisonCam NB Pro, by the way) isn't listed. I've even tried showing hidden devices, but there's
no webcam detected. There aren't "other devices" listed either. I've tried downloading the drivers for that model, but they too are unable to fine my built-in webcam. Any suggestions?

 

Built in Webcam is not working on Windows 10.

Hi Leo,

I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

This issue might occur if there is change in Camera settings or camera driver is corrupt.

To assist you better, please provided us the information below:

• When you say that "It's also not listed in device manager", have you checked the Camera driver in the Imaging Devices under the Device Manager?
• When you say that "and it just stopped working", how exactly are you trying to access the webcam? Which application are you using to access webcam? Have you tried to check the issue with default Camera app?
• Are you getting any error message?

I suggest you to follow the steps below to check the issue with accessing through Camera app.

1. Click on Search bar.

2. Then type "Camera" without the quotes in the search bar and click on it.

3. Check if you are able to use the Webcam.

Also I recommend you to check if Webcam driver is avialble or not in the Device Manager.

1. Press Windows Key + R Key.

2. Then type “devmgmt.msc” without the quotes and hit on
Enter Key.

3. Expand Imaging Devices.

4. Right click on the webcam driver and click on Update driver software.

Please get back to us with an update on issue with accessing Webcam, we will be happy to help.

Thank you.

 

Built in webcam not working anymore on Windows 10.....

Hi,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused. I will assist you with this.

To better understand the issue please let us know

• Are you using Skype App ? Or Skype web access ?
• Do you receive any error message ?
• Make and model of the computer ?

I suggest you to update the webcam drivers and see if it helps to resolve the issue.

Please refer to the link below to update the drivers.

http://windows.microsoft.com/en-in/windows-10/how-to-update-drivers

Also I suggest you to try the troubleshooting steps in the Skype link provided below and see if it helps to resolve the issue.

Troubleshooting issues with Skype call quality | Skype Support

Hope the above information helps. Reply with necessary information and the result to help you further. Thank you.