Windows 10: Burning to cd

Can't play c d's any more and device not recognized so burner either duff or not compatible with new O S. I can live without it for the time being. Thanks again for all the input.

 

Do you have software to play CDs?

 

I must have, because I've played them in the past. I assume W M P will have the software.Forgive my ignorance, used to find my way round 7 easily, still learning on 10. The strange thing is that all of this has happened since I downloaded 10 and I can't help thinking that there is a connection here. Anyway,my p c man is going to check the drive and if I need a new one, he will put one in for £15 so we'll see what he comes up with. He hates 10 by the way.

 

When as you say the drive is not recognized, do you then speak about the device manager not recognizing the drive?

If the device manager does not recognize it, then this is no WMP problem at all - then for some reason the drive is not detected properly by Windows...

I would then remove it from the device manager and do a restart to have Windows add it again. If this does not work (e.g. because the device manager does not show the drive), you might have a look into the BIOS. Most BIOSes have some kind of start-up options, where you can define, in which order the PC tries the different devices in order to boot from them. *Do not change them,* only have a look: It the CD drive still isted there or is it also not there?

 

My computer man tells me I'm one of many who have had the same problem. Apparently it's a Windows 10 problem and he is trying to find a fix.

 

What software have you installed in your Windows 10 system that allows you to play CDs? If you do not have any installed, then you might want to install some software. I really think that your "computer man" is blowing smoke up your butt, there are no known issues with this. WMP player should do the trick, go to your default settings and make sure that it is set as your default.

 

I didn't know this saying, but I guess I thought something similar.

What we would actually need to know is:

Is the CD drive recognized correctly inside Windows? Open the Device Manager and see, if it listed there and, when you double click it, if it says "the device is functional/working fine" (or whatever the English wording of the status code is).

After you have figured that out, we will at least be able to tell, in which part of the system you have to search for the problem. Currently we can't really help you...

 

It is not a Windows 10 problem and yes, Windows Media Player plays CD's very well. I think you need a different "computer person".

 

Rocky, I've not installed any software since getting Windows 10. With 7, all I had to do was to insert a cd/dvd into the disc slot and it played. Also I could burn stuff to cd using WMP. Now nothing plays when I put a disc in and WMP asks me to connect a burner when I try to burn to cd from the library. Sorry if this sounds childish but I'm no computer expert.
When I open Device Manager and click on disc drives I get the following, which mean nothing to me.
Generic compact flash usb device
Generic MS/MS pro usb device
Generic SD/MMC usb device
Generic SM/xd picture usb device
ST500DM002 - IBD142 ATA device
All of these show working correctly.
Hope all this means something. I'm tempted to go back to 7 but if the above is of help in sorting my problem out I'll stick with 10. Thanks in advance for your continuing help.

 

You don't look under Disk Drives. There should be another entry called DVD/CD-ROM drives. If there isn't, then the drive is not being recognized for some reason. That happened to me once and there was a simple fix for it that I can't recall at the moment. I'll have to look it up.

The fix involved editing registry keys. I'm not sure if you feel comfortable doing this.

You might try this; Under IDE ATA/ATAPI controllers in Device Manager, uninstall both ATA channel 0 and ATA channel 1, then reboot and let Windows reinstall them. That might work.

I would try this first though. It's copied from another thread here where someone else was having the same problem.

It worked for the one who posted it and for a couple of others as well.

 

Thanks Dch48. There is no reference to any dvd drive in Device Manager. Please bear with me when I say I don't know how to run Command Prompt as Administrator. That's how limited my knowledge is. I've found Command Prompt but I've no idea whether I'm an Administrator or not *Smile . If I do find out how, could you advise me of what, if any, damage I'm likely to do to the computer by entering that command. I've had computers go down before and I expect you know how lost you feel without a p c. If there's no problem in carrying out that command I'll have a go. If it's any help I'm the only one who uses the computer.

 

Do a rightclick on the Command Prompt and select "Run as administrator".

 

Wow, that was easy. What exactly does that command do? Paranoid or what!

 

It registers whatever drive is connected to that controller on the motherboard. It adds a registry entry that doesn't do any harm if it doesn't work.

 

So the problem is fixed? I am glad.