Windows 10: Button for open Queue, in printers and Scanners part of settings in win 10, virtually blocked

The button, that does appear, for opening the printer queue, is visible but cannot be clicked - due to the name of the next printer being highlighted when the mouse pointer is over where the "Open Queue" button is!


We were trying to clear or delete the entire queue, of documents no longer needed, but could not - even though we could see the button, we could not click it, or clicking on it made windows 10 think we wanted the next printer instead.







:)

 

Is there "Settings" equivlent to the Control panel > Devices and Printer > Printer que windows

Hi Rohn,

I will certainly help you with the Printer queue option in the settings.

Kindly follow the steps below:

• 
  Click on the Windows start button and select
  settings.
  
• 
  Select the option Devices.
  
• 
  In devices click on Printers and Scanners from the left pane.
  
• 
  Select the printer as per your preference and click on
  Open queue the window you are looking for will be displayed.
  

Please get back to us for further assistance. We will be happy to help.

Thank you

 

Windows 10 recognizes my printer+scanner only as a printer.

Hello,

Another method you may try is to uninstall and reinstall the printer. The following are the steps:



Remove your printer

• Select the Start button, then select Settings > Devices > Printers and Scanners.
• Under Printers & scanners, find the printer, select it, and then select Remove device.

Install or add a local printer

• Select the Start button, then select Settings > Devices > Printers and Scanners.
• Under Printers & Scanners, see if your printer is installed.
• If you don’t see your device, select Add a printer or scanner. Wait for it to find available printers, choose the one you want, and then select Add device.

On the other hand, we suggest also that you reach out the manufacturer of your printer/scanner for the driver availability or work around.



Regards.

 

printer queue is blocking print jobs

Hi Fred,

I suggest you to uninstall and reinstall Printer drivers and check.

Follow the steps given here to uninstall the Printer Drivers.



a) Press Windows key + X key when you are at desktop.

b) Select Device Manager.

c) Find and double-click Printer queues from the left panel to uninstall

d) Right-click the device, and click Uninstall.

e) Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.

f) Restart the computer.

Also refer the link and follow the suggestions.

Delete print jobs from the print queue.

Steps applicable to MFC J430w model too. Do let us know the status. Thank you.